62 Cti Customer Service Jobs Hiring Near You

CTI has been a leading AV provider for over 30 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.
At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees do not fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment. Here, the best and the brightest show up to work each day, ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with clients seeking quality high-end AV and Conference Solutions.
So, what are we looking for?
We are looking for a Live Event Sales Consultant for our St. Louis, MO branch whose attitude, skills, and work ethic will embody our mission "to provide a fantastic customer experience." Our sales coordinators are sharp, driven, and outgoing sales professionals who prefer to meet potential leads and customers instead of sitting at a desk. They are creative with their AV Live event Designs and Strategies for closing the deal and leaving the customer happy to have chosen to work with CTI. We provide technical support so that you can focus on what you do best: build relationships with both existing and new customers. If this resembles you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, known throughout the industry as customer-focused problem-solvers.
What are your responsibilities?
-Generate sales through given leads and source/network with new customers.
-Negotiate and close new and existing audiovisual business effectively and efficiently.
-Manage all business and customer information using event software and Microsoft Dynamics 365 CRM.
-Participate in all customer meetings, as required.
-Evaluate customer needs, prepare quotes, prepare labor estimates, and work with the team to produce diagrams and engineering.
-Provide creative and technical A/V production solutions for events through consultative techniques.
-Coordinate with the operations team to ensure a successful event.
-Cultivate and maintain strong relationships with the in-house team and customers.
-Use RFP response generation to meet customer needs.
-Attend events with/hosted by local associations and businesses to build relationships through customer contacts.
Will you fit in?
-Our employees fearlessly embrace the company culture, and applicants who merely want to punch in their timecards every day are not what we are looking for.
-You can work independently with minimal guidance but are not afraid to ask the right questions when you need help.
-You have strong verbal and written communication skills and can be the face of our company to our clients.
Does experience count?
- Education: Associate degree is preferred but not required. We also consider relevant experience/skills.
-Sales Experience: At least one year of sales experience, including sourcing new business through past and current client relationships.
-Communication: You must be able to market yourself to garner new business and have experience networking to build relationships and sales.
- Audio Visual Events: Experience with the design, layout, and ability to communicate designs.
-Customer Service Experience: Customers are our highest priority, and we need a Sales Consultant with a strong customer focus.
-Attitude and Aptitude: We need a Sales Consultant eager to learn and comes to work ready to tackle any situation.
What is in it for you?
At CTI, we know our company's success depends on the success of our employees. We thrive on and encourage employee growth, both professionally and personally.
Our competitive compensation package includes:
-A competitive base salary + commission (DOE)
-Employer-matched medical and dental insurance (available after 60 days of employment)
-Employer matched 401K up to 3% (after six months of employment)
-Bonus eligibility is based on a results-oriented incentive plan (after three months of employment)
-A graduated PTO program, all major holidays off, as well as three "floating" holidays, available upon the first day of employment
-Special gifts for significant life events, such as getting married, the birth of a child, or buying a house.
-Cell phone reimbursement plan.
-Long and Short Term Disability 100% paid by CTI.
CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the employment eligibility verification document upon hire.