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14 Cti Entertainment Production Jobs Hiring Near You

E*Pro, Inc.

Voice SME

Charlotte, NC

... Entertainment, Pharmaceutical, Health Care and service industries ensures our services are ... IVR, CTI call routing. Must have knowledge on IVR Designing & solutioning. Must have excellent ...

CEFCU

Direct Lending Interviewer

Peoria, IL

$18.56 - $21.81/hr

Thorough knowledge and understanding of CEFCU products and services, including Consumer Loan ... entertainment, cell phone plans, theme park tickets, and more On-site fitness center, fitness ...

CEFCU

Direct Lending Interviewer

Peoria, IL · On-site

$18.56 - $21.81/hr

... products. Answers loan related questions from members or other CEFCU staff, and reaches out to new ... MAF, CTI, etc. • Ability to work in a structured, fast paced and continuously changing ...

CEFCU

Card Member Services Representative I

Peoria, IL · Hybrid

$18.56 - $21.81/hr

Maintains a proper knowledge level of regulations and CEFCU products and services through multiple ... CTI), Cross Reference File (XRF); Member Information File (MIF), Member Account File (MAF)

CEFCU

Card Member Services Representative I

Peoria, IL · On-site

$18.56 - $21.81/hr

Maintains a proper knowledge level of regulations and CEFCU products and services through multiple ... CTI), Cross Reference File (XRF); Member Information File (MIF), Member Account File (MAF)

CEFCU

Card Member Services Representative I

Peoria, IL · On-site

$18.56 - $21.81/hr

Maintains a proper knowledge level of regulations and CEFCU products and services through multiple ... CTI), Cross Reference File (XRF); Member Information File (MIF), Member Account File (MAF)

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    Infographic showing various Entertainment Production job openings at Cti in the United States as of August 2026, with employment types broken down into 3% As Needed, 95% Full Time, and 2% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.

    IVR Application support (Avaya & Linux

    E*Pro, Inc.

    Cleveland, OH • On-site

    Full-time

    Re-posted 13 days ago

    Job description

    Company Description

    E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

    Job Description

    Job Title: IVR Application support (Avaya & Linux)

    Location: Cleveland, OH

    Duration: Full Time


    Job Description:

    Roles and Responsibilities:

    6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems 

    Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.

    Demonstrated abilities in Integration of IVR application with database and Web Services

    Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction

    Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations

    Experience in Configurations and Support for Call Center Technologies like Nice, Verint System 

    Maintenance and trouble shooting the Avaya and Genesys Call Routing system

    Experience understanding of Call Vectors and deployment of Call Flows

    Experience Scheduling Backups and performance tuning.

    Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).


    Must have skills:

    Linux, Unix

    Development and Support Mix and Experience in Installation and configurations

    Avaya Voice Portal 5.2 / Experience Portal 6-7,

    Genesys CTI, Oracle DB, 

    Strong technical, logical, and analytical skills.

    Strong team player and cooperative skills. H3


    Nice to have skills:

    Advanced analytical, conceptual, and problem-solving abilities

    Strong written and oral communication skills

    Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

    Ability to work in a team-oriented, collaborative environment.

    Ability to translate an idea or need into a completed solution or work product.


    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Apply