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Job Title: Field Service Engineer / Equipment Technician (Semiconductor)

Location: Austin, TX (Samsung Austin Facility) / Taylor, TX (potential coverage – night shift possible)
Work Type: Onsite

Job Summary

We are seeking a detail-oriented and safety-focused Field Service Engineer / Equipment Technician to support semiconductor equipment installation, maintenance, and repair at Samsung facilities in Austin and Taylor, TX. This role requires strong adherence to safety protocols (PPE, LOTO), a commitment to quality standards, and the ability to work effectively in a dynamic construction and cleanroom environment.

About us:

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

Key Responsibilities

• Perform on-site installation, maintenance, troubleshooting, and repair of semiconductor processing equipment
• Verify equipment performance against strict quality specifications and tolerances
• Adhere to safety standards, including proper use of PPE and Lockout/Tagout (LOTO) procedures
• Troubleshoot mechanical, electrical, and process-related equipment issues
• Coordinate with cross-functional teams, supervisors, and customers to minimize equipment downtime
• Order, replace, and install parts as required
• Respond promptly to emergency service calls
• Maintain accurate documentation, service reports, and maintenance records
• Perform system upgrades and modifications as required
• Provide guidance and training to customer technicians on equipment operation and maintenance
• Stay current with product updates, manuals, and training materials
• Ensure proper care, maintenance, and security of company tools and equipment

Required Qualifications

• Minimum 2+ years of experience in maintenance, repair, and troubleshooting of tools and installations within the semiconductor industry
• Strong focus on quality control and ability to meet precise specifications
• Demonstrated commitment to safety protocols (PPE, LOTO) in construction or industrial environments
• Stable work history with consistent experience in relevant roles
• Excellent problem-solving and customer communication skills
• Solid mechanical aptitude and proficiency in using tools

Preferred Qualifications

• Associate’s degree in Electronics, Engineering, or related field with relevant experience
• Bachelor’s degree in Engineering or Technology (preferred)
• Candidates with 5+ years of relevant experience may be considered in lieu of a degree (High School Diploma required)

Work Environment & Conditions

• Work performed in cleanroom and construction site environments
• Tasks may involve confined spaces, elevated work areas, and awkward positions
• Requires use of PPE at all times (safety glasses, safety shoes, bump cap, cleanroom garments)
• Exposure to potentially hazardous conditions, including:
• Chemicals
• High voltage/electrical systems
• Moving mechanical parts
• Ability to lift/carry up to 50 lbs
• Frequent bending, climbing, crawling, and standing/walking (10,000+ steps per shift)
• May require working 12-hour shifts, including night shifts (Taylor site)
• Occasional domestic travel to training facilities and customer locations

Education:

• Bachelor's (Preferred)

Experience:

• Semiconductor: 4 years (Required)
• Maintenance: 3 years (Preferred)
• Equipment repair: 3 years (Preferred)
• Mechanical troubleshooting: 3 years (Preferred)

Work Location: In person

About company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).