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Truck Terminal Manager - Houston, TX

Job Summary

We are looking for an experienced Truck Terminal Manager to oversee the daily operations of a prominent intermodal trucking facility in East Houston. This leadership role demands a strategic thinker and hands‑on leader capable of managing personnel, coordinating drivers and owner-operators, ensuring customer satisfaction, and maintaining safety standards. The successful candidate will be instrumental in optimizing the movement of containerized freight across the Houston market, including port and rail-related drayage activities. This is an excellent opportunity for a seasoned logistics professional with a background in intermodal transportation and airport operations seeking to make a significant impact within a well-established organization.

Responsibilities

• Manage the overall daily operations of the Houston terminal, ensuring efficiency and compliance.
• Lead, coach, and develop terminal personnel, including operations and dispatch staff, fostering a high-performance team.
• Provide guidance and leadership to the Assistant Terminal Manager and operational personnel.
• Oversee container drayage operations involving ports, rail ramps, warehouses, customers, and distribution centers.
• Coordinate closely with dispatchers, drivers, and owner-operators to guarantee timely pickups and deliveries.
• Monitor daily freight activity, equipment utilization, driver availability, and operational performance metrics.
• Consistently meet service commitments and uphold customer expectations.
• Identify operational issues such as delays, equipment challenges, staffing concerns, and service disruptions, implementing effective solutions.
• Cultivate and maintain strong relationships with customers, drivers, owner-operators, vendors, and internal teams.
• Ensure operations adhere to safety policies, DOT regulations, and transportation compliance standards.
• Promote a safety-first culture across all terminal activities.
• Track operational KPIs to identify areas for improvement in productivity, service levels, utilization, and profitability.
• Manage employee performance, accountability, scheduling, and ongoing training initiatives.
• Support driver and owner-operator retention through clear communication and operational support.
• Collaborate with senior leadership on strategy execution and continuous operational improvement.
• Facilitate accurate, timely communication among operations, clients, drivers, and management.

Requirements

• Proven management experience in intermodal trucking, port transportation, container drayage, or related logistics operations.
• Deep understanding of container and intermodal transportation processes.
• Demonstrated leadership in managing teams and operational functions.
• Familiarity with dispatch operations, driver management systems, equipment utilization, and customer service principles.
• Ability to manage multiple priorities and make quick, effective decisions in a fast-paced environment.
• Strong leadership skills, with excellent communication and problem-solving capabilities.
• Ability to hold teams accountable while fostering a positive work atmosphere.
• Comprehensive knowledge of DOT regulations and transportation safety standards.
• Comfort working directly with drivers, owner-operators, customers, and operational staff.

Nice to Have Skills

• Experience supporting port operations at Houston's Port Houston, Bayport, or Barbours Cut.
• Experience working closely with owner-operators.
• Familiarity with port and rail terminal operations.
• Knowledge of intermodal equipment, chassis management, container availability, demurrage/detention practices, and terminal appointment scheduling.
• Proven success managing high-volume drayage or intermodal terminals.

Preferred Education and Experience

• Bachelor's degree in Logistics, Transportation Management, Business, or a related field.
• Several years of leadership experience in intermodal or port transportation environments.

Other Requirements

• Willingness to work flexible hours as needed to ensure terminal operations run smoothly.
• Possibility of occasional local travel for meetings or site inspections.