Connection

60 Connection Help Desk Agent Jobs Hiring Near You

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If so, our client is hiring an IT Service Desk Agent. Position Type: * Contract * On-Site ... High school diploma or GED * 2-5 years of IT support, help desk, or technical support experience

New

Be Seen First

If so, our client is hiring an IT Service Desk Agent. Position Type: * Contract * On-Site ... High school diploma or GED * 2-5 years of IT support, help desk, or technical support experience

New

Front Desk Agent

South Boston, MA · On-site

$15.50 - $19.50/hr

Deliver the People Connection - As the first impression for guests, you have a track record for ... Deliver the Cash - You are empowered to help generate room revenue for the hotel. You are ...

Help Desk Agent - Swing Shift

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...

Help Desk Analyst 1

PA · On-site +1

$16 - $17/hr

The Help Desk agent will be required to clearly articulate customer requirements and interface with a variety of the client's second level teams and third party service providers. Contacts to the ...

IT Service Desk Agent

South Jordan, UT · On-site

$16.25 - $20.75/hr

If so, our client is hiring an IT Service Desk Agent. Position Type: * Contract * On-Site ... High school diploma or GED * 2-5 years of IT support, help desk, or technical support experience

New

IT Help Desk Agent

Portsmouth, NH · Hybrid

$17.25 - $22.25/hr

Strong stable internet connection is required; plugging in via an Ethernet cable is mandatory, not a wireless connection. Available Shifts: * 12:00 AM - 8:30 AM, Working Days: Sunday, Monday, Tuesday ...

IT Help Desk Agent

Portsmouth, NH · Hybrid

$17.25 - $22.25/hr

Strong stable internet connection is required; plugging in via an Ethernet cable is mandatory, not a wireless connection. Available Shifts: * 12:00 AM - 8:30 AM, Working Days: Sunday, Monday, Tuesday ...

IT Help Desk Agent

Portsmouth, NH · Hybrid

$17.25 - $22.25/hr

Strong stable internet connection is required; plugging in via an Ethernet cable is mandatory, not a wireless connection. Available Shifts: * 12:00 AM - 8:30 AM, Working Days: Sunday, Monday, Tuesday ...

Front Desk Agent

Boston, MA

$15.50 - $19.50/hr

Deliver the People Connection - As the first impression for guests, you have a track record for ... Deliver the Cash - You are empowered to help generate room revenue for the hotel. You are ...

Deliver the People Connection - As the first impression for guests, you have a track record for ... Deliver the Cash - You are empowered to help generate room revenue for the hotel. You are ...

Front Desk Agent

Boston, MA

$15.50 - $19.50/hr

Deliver the People Connection - As the first impression for guests, you have a track record for ... Deliver the Cash - You are empowered to help generate room revenue for the hotel. You are ...

Help Desk Admin Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

The LTSS Operations team is requesting a contractor to assist with LTSS Help Desk Agent work. Due to the implementation of a new eligibility system, PERLSS, the help desk has seen an increase in ...

Showing results 41-60

Connection Jobs Information

What is it like to work at Connection?

Connection is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise.

The company's team structure is designed to support a customer-centric approach, with various departments working together to deliver comprehensive solutions. Connection's mission is to empower its customers with technology and services that drive business growth and success.

Working at Connection may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional growth and development in a fast-paced and supportive team environment.

What makes Connection an attractive place to work?

Connection is a leading provider of network and communication solutions, with a strong reputation for delivering innovative and reliable products and services. The company fosters a collaborative work environment that encourages creativity, teamwork, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Connection, individuals can contribute to the development of cutting-edge technology and make a meaningful impact in the industry, while also advancing their careers in a stable and supportive organization.
Infographic showing various Help Desk Agent job openings at Connection in the United States as of August 2026, with employment types broken down into 3% As Needed, 92% Full Time, 2% Part Time, and 3% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution.

IT Service Desk Agent

Hired by Matrix

South Jordan, UT • On-site

$25/hr

Contractor

Medical, Dental, Vision

Posted 2 days ago

New

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Job description

At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring an IT Service Desk Agent.

Position Type:

  • Contract
  • On-Site

Requirements:

  • High school diploma or GED
  • 2-5 years of IT support, help desk, or technical support experience
  • Customer support experience via phone and chat
  • Strong interpersonal, communication, and customer service skills
  • Problem-solving and critical-thinking abilities
  • Technical aptitude for IT systems and applications
  • Proficient in computer skills, including typing and navigating Windows-based systems
  • Ability to work independently and prioritize tasks
  • Shift flexibility, including late shifts and Sundays

Preferences:

  • Experience in a high-tech and fast-paced environment

Responsibilities:

  • Serve as the first point of contact for IT support via phone and live chat
  • Deliver exceptional customer service and resolve technical issues efficiently
  • Document support interactions accurately in the ticketing system
  • Troubleshoot and resolve hardware/software problems
  • Collaborate with team members and adhere to company policies
  • Contribute to continuous improvement and operational efficiency