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28 Compas Customer Service Jobs Hiring Near You

Compas

Account Coordinator, Buying Services

Cherry Hill, NJ · On-site

$40K - $45K/yr

Provide customers with product, job status, and Compas service information (daily) * Able to identify opportunities to generate cost differential between client cost and Compas cost (negotiate) so to ...

Compas

Account Coordinator, Buying Services

Cherry Hill, NJ · On-site

$40K - $45K/yr

Provide customers with product, job status, and Compas service information (daily) * Able to identify opportunities to generate cost differential between client cost and Compas cost (negotiate) so to ...

Compas

Specialist, Ad Tech Services

Philadelphia, PA · On-site

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Parsippany, NJ

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

New York, NY

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

New York, NY

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Cherry Hill, NJ

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Philadelphia, PA

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Chesterbrook, PA

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Philadelphia, PA · On-site

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Wayne, PA

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Manhattan, NY

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Manhattan, NY

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Parsippany, NJ

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

Compas

Specialist, Ad Tech Services

Philadelphia, PA

$40K - $75K/yr

Compas is seeking a highly motivated and detail-oriented Specialist to join our dynamic Ad ... Customer-centric approach, dedicated to providing exceptional service to both internal and external ...

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All JobsCompas Customer Service Jobs

Compas Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Compas?
    What are the most popular jobs at Compas?
    Infographic showing various Customer Service job openings at Compas in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Account Coordinator, Buying Services

    Compas

    Cherry Hill, NJ • On-site

    $40K - $45K/yr

    Full-time

    Posted 11 days ago

    Job description

    Description
    Position at Compas
    The Account Coordinator role is a dynamic entry-level position in the healthcare media buying industry. The Account Coordinator will be responsible for executing media buys, researching best opportunities for clients, reviewing contracts and understanding implications of term & conditions, managing changes to media campaigns across multiple services and reporting. Coordinators must manage buys to budget, meet deadlines and exceed client satisfaction through flawless execution. The Account Coordinator reports to the Account Manager within the Buying Services Deliverable team.
    • Responsible for quality, accurate, and timely execution of all client service deliverables to ensure Company receives at least a "VERY GOOD" customer rating from all Clients.
    • Be responsive to client inquires - follow through on all client requests and address issues immediately.
    • Generate Vendor and Client purchase approval documentation according to clients specifications (i.e. IO's, Purchase Approvals, Contract Confirmations, , etc. ) to ensure on time delivery of advertisement/goods
    • Interpret and analyze vendor contracts to understand impact of terms & conditions for client and alignment with Compas standards
    • Identify, research and resolve client, vendor or internal emails/calls issue
    • Identify and negotiate favorable client/Compas 'make goods' when errors occur
    • Perform all Agency of Record functions according to the terms of individual client contracts.
    • Input and maintain accurate computerized schedules/orders on a daily basis
    • Quality assurance check of 3rd party data for accurate client invoicing
    • Understand programmatic media buying to track performance and forecast spend
    • Ensure the generation and issuance of client service fee estimates for service
    • Provide customers with product, job status, and Compas service information (daily)
    • Able to identify opportunities to generate cost differential between client cost and Compas cost (negotiate) so to create additional client savings opportunities and/or Compas revenue.
    • Maintain daily client contact to ensure customer satisfaction.

    REQUIREMENTS:
    • Proficient in Microsoft Office
    • Strong written and verbal communication skills
    • Strong analytical, mathematical skills are necessary to perform your everyday duties
    • Keen attention to detail, organization, and strong follow up skills are required.

    The base salary for this position at the time of this posting may range from $40,000-$45,000. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility and qualifications.

    Apply