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Client First Technologies (CFT)

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IT Asset Management Project Analyst

Washington, DC · On-site

Overview Client First Technologies (CFT) is seeking an IT Asset Management (ITAM) Project Analyst to provide support for our government customer. The ITAM Project Analyst will work alongside the ITAM ...

Client First Technologies (CFT)

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IT Asset Management Project Analyst

Washington, DC · On-site

Overview Client First Technologies (CFT) is seeking an IT Asset Management (ITAM) Project Analyst to provide support for our government customer. The ITAM Project Analyst will work alongside the ITAM ...

Client First Technologies (CFT)

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Network Administrator

Pensacola, FL · On-site

Overview Client First Technologies is seeking a Network Administrator with experience supporting enterprise network infrastructures in secure computing environments. The successful candidate will ...

Client First Technologies (CFT)

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Network Administrator

Pensacola, FL · On-site

Overview Client First Technologies is seeking a Network Administrator with experience supporting enterprise network infrastructures in secure computing environments. The successful candidate will ...

Client First Technologies (CFT)

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IT Asset Management SME

Washington, DC · On-site

Overview Client First Technologies (CFT) is seeking an IT Asset Management (ITAM) Subject Matter Expert (SME) to provide support for our government customer. The ITAM SME serves as the senior advisor ...

Client First Technologies (CFT)

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IT Asset Management SME

Washington, DC · On-site

Overview Client First Technologies (CFT) is seeking an IT Asset Management (ITAM) Subject Matter Expert (SME) to provide support for our government customer. The ITAM SME serves as the senior advisor ...

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    Infographic showing various Desktop Support job openings at Client First Technologies in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Technical Support Specialist

    Client First Technologies

    Dahlgren, VA • On-site

    Full-time

    Posted 16 days ago

    Job description

    Description:

    Overview


    Client First Technologies is currently seeking a Technical Support Specialist to support an upcoming contract. The Technical Support Specialist provides Tier I and Tier II technical support services to ensure reliable and secure operation of IT systems. This role supports end users through troubleshooting, system access management, and service request fulfillment.


    This is a full-time, on-site position in multiple locations including: Dahlgren, VA; Norfolk, VA; San Diego, CA; and Great Lakes, IL.


    CFT offers a competitive benefit package and collaborative work environment with a strong company culture. Veterans and military spouses are encouraged to apply.


    Employment is contingent upon award.

    Requirements:

    Responsibilities

    • Respond to, diagnose, and resolve user-reported incidents and service requests
    • Provide technical support for desktops, laptops, peripherals, and network connectivity
    • Support identity and access management processes
    • Document incidents, resolutions, and procedures in ticketing systems
    • Assist with development of SOPs and user training materials
    • Provide customer-focused support in accordance with service-level agreements


    Qualifications

    • Minimum of two (2) years of experience providing IT or Help Desk support
    • Familiarity with networking fundamentals, operating systems, and troubleshooting tools
    • Knowledge of cybersecurity principles and information protection requirements
    • Experience using service management and ticketing systems
    • Strong communication and customer service skills
    • Meets DoD 8570 IAT I requirements (for example, certifications such as: A+, CCNA)


    Preferred Qualifications

    • Meets DoD 8570 IAT II requirements (for example, certifications such as: Security+, CySA+)


    Physical Demands

    • Must be able to sit and stand for long periods of time
    • Occasional travel and overtime may be required


    Required Clearances and Screenings

    • This position is subject to a government background investigation (BI) and must meet eligibility for access to classified information. Candidates must have a current, in-scope Tier 3 (T3) BI.



    CFT is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Discrimination and harassment are not tolerated.