Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
20 Citizens Full Time Jobs Hiring Near You
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Janitorial Custodian - 2nd Shift
$20 - $22/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Janitorial Custodian - 2nd Shift
$20 - $22/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Janitorial Custodian - 2nd Shift
$20 - $22/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Janitorial Custodian - 2nd Shift
$20 - $22/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
North Grafton, MA · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
North Grafton, MA · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
Sturbridge, MA · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
Sturbridge, MA · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Contact Center Sr Specialist
Johnston, RI · On-site
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great ... Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ...
Custodian Tech
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech - Floater
Sturbridge, MA · On-site
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech - Floater
Sturbridge, MA · On-site
$22 - $24/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
Worcester, MA · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
Worcester, MA · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
West Lebanon, NH · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Custodian Tech
West Lebanon, NH · On-site
$22 - $25/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Sr Maintenance Tech
$29 - $36/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Sr Maintenance Tech
$29 - $36/hr
Why You'll Like This Role * Full-time, year-round employment with consistent hours. * Comprehensive ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...
Citizens Jobs Information
What is it like to work at Citizens?
Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.
The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.
Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.
The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.
Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.
What makes Citizens an attractive place to work?
Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.
What are the most popular jobs at Citizens?
What are the most popular categories at Citizens?
Other
Medical, Dental, Retirement, PTO
Posted 7 days ago
Job description
Description
Are you friendly, helpful, positive-minded and enjoy learning? Are you interested in joining a team of professionals that delivers world class customer service? Our Contact Center Senior Specialist role may be the right career choice for you.
At Citizens, we consider our colleagues to be our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Contact Center teams. Bring your skills and expertise to our team. Our Contact Center colleagues have the support and training needed to grow their careers and make a lasting impact.
What you can expect in this role:
- Field a variety of incoming customer calls with a passion to deliver high quality solutions for our customers
- Opportunities to help customers bank better by recommending products and services that meet their banking needs
- Gain deeper knowledge and understanding of banking industry to handle customer inquiries with increasing complexity
- Satisfaction and pride in producing high quality work
- A work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual
- Comprehensive training that will draw on your previous experiences and challenge you to grow
- Observations of your recorded calls to support coaching, development and performance.
What we offer:
- Guaranteed base salary with monthly performance-based incentive bonuses
- Exceptional benefits such as medical, dental, and generous Paid Time Off policy
- Variety of work schedules to suit your lifestyle and needs (full time, first and second shift available)
- Fixed schedules (no rotations) that include one weekend day off
- Career opportunities to develop your own potential, learn new skills, grow into new roles
- Access to 401(k) with corporate match and Employee Stock Purchase Program
- Access to exclusive colleague offers on Citizens Bank products and services
Qualifications
- 3+ years of exceptional customer service or sales experience required, preferably within a financial setting
- Previous call center experience (inbound/outbound), preferred
- Positive and customer-focused mindset
- Strong listening and problem-solving abilities, persistent enthusiasm when interacting with customers
- Strong verbal and written communication skills
- Goal oriented professionals with an interest in strengthening their banking knowledge
- Exceptional time management skills
- Detail oriented with a strong sense of urgency
- High School degree or equivalent - required
- Computer proficiency - required
- Ability to sit for long periods answering customer calls - required
Hours and Work Schedule
- Hours per Week: 40
- Work Schedule: Various Hours Available
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Education:Why Work for UsEmployment Type: 1ST