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Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.

What makes Citizens an attractive place to work?

Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.
Infographic showing various Systems Engineering Manager job openings at Citizens in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution.

Systems Engineering Manager - Infrastructure

Brown Brothers Harriman

Jersey City, NJ • On-site

Full-time

Re-posted 12 days ago


Job description

Job Summary:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service and technology solutions. The Systems Engineering Manager is responsible for overseeing the mainframe operations and ensuring optimal performance and security of the IT infrastructure while leading a team and managing high-level risk and exposure items.
Responsibilities:
• Ensure proper product delivery, escalation, and resolution of high exposure items.
• Facilitate the installation, configuration, security, operation, and maintenance of all mainframe infrastructure components (zOS, DB2, CICS, MQ, RACF) and independent software vendor applications (ISVs)
• Develop, maintain, and achieve an integrated systems and business plan for the department which aligns organization structure, systems priorities, budget, and management reporting.
• Ensure that management team is properly aligned with the division strategy, goals, and objectives and has the information and resources necessary to execute.
• Develop and maintain a culture of results-oriented, continuous process improvement, which includes developing and achieving stretch goals, challenging all processes and procedures, focusing on solutions, and keeping abreast of new technologies, applications, and their implications within the department.
• Lead the department by setting high standards, providing a thoughtful approach, having a committed attitude, and by being a role model for BBH Systems leadership.
• Participate and evolve BCP processes and audit compliance requirements.
• Enhance and improve the monitoring and reporting capabilities while defining and measuring kpi’s
Qualifications:
Required:
• Demonstrated knowledge and understanding of Mainframe systems.
• Strong knowledge of Mainframe technologies like COBOL, CICS, RACF, JCL, DB2, Assembler
• Advanced knowledge of IBM Mainframe, z/OS, and peripheral hardware (z/OS, CICS TS, DB2 z/OS, MQ z/OS, OMEGAMON, IBM Job scheduler)
• Demonstrated success leading, motivating, and developing large teams in a dynamic environment.
• Broad understanding and demonstrated history of leadership in the areas of, mainframe technologies, storage architecture and datacenter operations including virtual and physical environments.
• Results orientation and ability to work effectively in a team environment.
• Written and oral communication skills, particularly the ability to handle presentations of project plan and business cases.
• Experience with operating infrastructure organizations across existing network and storage while remaining competitive, strategic, and well-defined.
• Experience with vendor management and contract negotiation.
• Ability to create roadmaps and ability to clearly present to leadership
• BA / BS Degree in Computer Science, Computer/Electrical Engineering, Information Tech or related field or equivalent experience.
• Minimum of 10 years of experience in infrastructure, engineering, and operations.
Preferred:
• Minimum of 5 Years of experience leading and developing large teams preferred.
Company:
Brown Brothers Harriman is an American partnership bank that offers a range of international investment and banking services. Founded in 1995, the company is headquartered in New York, USA, with a team of 5001-10000 employees. The company is currently Late Stage.