Citizens
Citizens

67 Citizens Operations Jobs Hiring Near You

... enhance operational efficiency, and create measurable business value. This role is ideal for an ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

... enhance operational efficiency, and create measurable business value. This role is ideal for an ... At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to ...

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Branch Manager

Manhattan, NY · On-site

$93K - $127K/yr

At Citizens, we're focused on relationship-building and delivering exceptional customer experiences ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Branch Manager

Spring Lake, NJ · On-site

$89K - $122K/yr

At Citizens, we're focused on relationship-building and delivering exceptional customer experiences ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Branch Manager

Parma, OH · On-site

$81K - $111K/yr

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Branch Manager

Brooklyn, NY · On-site

$93K - $127K/yr

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

Citizens Branch Manager

Naples, FL · On-site

$91K - $102K/yr

At Citizens, we're focused on relationship-building and delivering exceptional customer experiences ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

At Citizens, we're focused on relationship-building and delivering exceptional customer experiences ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

At Citizens, we're focused on relationship-building and delivering exceptional customer experiences ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...

Citizens Branch Manager

Norwell, MA · On-site

$89K - $112K/yr

By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ... Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of ...

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Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.

What makes Citizens an attractive place to work?

Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.
What are the most popular job types at Citizens?
    Infographic showing various Operations job openings at Citizens in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 79% Physical, 17% Hybrid, and 4% Remote job distribution.

    Sr Credit Risk & Operations Analytics- Home Equity

    Citizens

    Columbus, OH • Hybrid

    $110K - $145K/yr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Re-posted 16 days ago


    Job description

    Description

    The Credit Risk Professional will be a critical member of the Home Equity Credit Risk Team, generating the statistical analysis used to inform credit strategy. Will work with our data resources to formulate policy recommendations, communicate those recommendations to important stakeholders, and collaborate with diverse teams to see those recommendations implemented successfully. Will be expected to wear multiple hats, solving problems across the full credit lifecycle and will have the opportunity to take ownership of solutions and see them through to completion in a fast-paced, challenging environment.

    Primary responsibilities include:

                    Utilize analytical and technical skills to uncover insights, develop policy recommendations, and solve critical business problems.

                    Work with proprietary Citizens data in conjunction with bureau data, property data and alternative data sources to shape credit risk strategy.

                    Analyze portfolio trends and investigate emerging risks to drive optimization of credit policy in a constantly evolving landscape.

                    Design statistical and mathematical models for reporting and predictive analytics.

                    Develop, automate and deliver regular reports and communications to senior management.

                    Communicate recommendations and insights to key stakeholders to influence decision making.

                    Collaborate with diverse teams to see strategy proposals implemented successfully.

    Qualifications:

                    3+ years of Credit Risk experience - preferably real estate lending (mortgage and/or home equity).

                    2+ years of relevant experience in a quantitative role utilizing statistical programing languages.

                    2+ years Quantitative Skills - ability to develop and implement effective portfolio management routines that monitor key metrics, benchmark performance vs. peers, and identify emerging trends. 

                    Expertise with one or more of the following technologies required:  SQL, Python, R, Tableau.

                    Ability to drive actionable outcomes from analytical insight and effectively communicate findings and recommendations to business leadership.

                    Exceptional problem-solving acumen with ability to think strategically. 

                    Time Management - ability to prioritize competing assignments and thrive in a fast-paced results orientated environment.

    Education:

                    Bachelor's degree in quantitative discipline required (Finance, Mathematics, Computer Science, Statistics, Engineering, etc.). 

                    Masters/PhD in a quantitative discipline preferred.

    Hours & Work Schedule

    • Hours per Week: 40
    • Work Schedule: Monday-Friday
    • Hybrid: 4 days per week onsite at a Citizens Corporate Office, 1 day remote

    Pay Transparency 

    The salary range for this position is $110,000 - $145000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

    We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

    #LinkedIn-Citizens1

    Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

    Equal Employment Opportunity

    Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

    Education:Why Work for UsEmployment Type: 1ST