Citizens
Citizens

74 Citizens Business Process Lead Jobs Hiring Near You

Business Process Lead experience, 4+ current years as a LEAD * 9+ years experience as a Business Process Analyst working their way up to "Business Process Lead" (last 4+ current years as a Business ...

Business Process Lead

Livermore, CA · On-site

$94K - $100K/yr

OE Federal is seeking to hire a Business Process Lead! Your Purpose As a lead, you will support the successful execution of continuous process improvement and change management initiatives. You will ...

Business Process Lead - Infor M3

Atlanta, GA · On-site

$140K - $160K/yr

Job Summary The Business Process Lead is responsible for defining desirable, viable, feasible, and sustainable solutions that meet customer needs and supporting development across the product life ...

Job Summary The Business Process Lead is responsible for defining desirable, viable, feasible, and sustainable solutions that meet customer needs and supporting development across the product life ...

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Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.

What makes Citizens an attractive place to work?

Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.
Infographic showing various Business Process Lead job openings at Citizens in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 83% Physical, 15% Hybrid, and 2% Remote job distribution.

Business Process Lead

WorkNovas LLC

Hanover, MD • On-site

Contractor

Re-posted 6 days ago


Job description

We need your help on this requirement….

  • This will help ? You can expand the location to Remote, living in EST time zone for VERY GOOD CANDIDATES meeting the requirements
  • Also - Please try and find just 1 candidate within 100 miles of Hanover, MD that can travel onsite (just sometimes) that person will get interviewed first

 

{Required! Must send the Month and day of the Birthday & last 4 SSN with ALL submissions }

  • Send LinkedIn Links
  • 4 page max resume

 

 

  • …………MUST HAVE’s ………{Please send the month and day of the Birthday with ALL submissions }

Hiring Manager NOTE:  This is a business leadership role, responsible for defining, standardizing, and operationalizing engineering processes that will be enabled by PLM.

The role will act on behalf of the Head of Engineering to ensure business requirements are clearly defined, decisions are made in a timely manner, and adoption is achieved across the organization.

Must Have: …….Business Process Lead experience, 4+ current years as a LEAD

  • 9+ years experience as a Business Process Analyst working their way up to “Business Process Lead” (last 4+ current years as a Business Process Lead)
    • Focuses on process adoption and business outcomesnot just system deployment

 

 

  • 9 + years of experience in engineering, manufacturing, or product development environments

 

  • Proven experience leading PLM (Product Lifecycle Management) implementations and adoptions from the business side
  • Define business reporting requirements (e.g., change cycle timerelease statusengineering throughput)
  • Define data standards, governance, and ownership - Ensure readiness for migration into PLM
  • MUST HAVE - Current and Direct experience with Autodesk Fusion Manage along with similar PLM platforms

Other bullet-points on the resume

  • Lead definition and standardization of core engineering processes, including:
    • Engineering Change Orders (ECO/ECR)
    • Part and BOM management
    • Document control and release processes
    • Product structure governance
  • Facilitate working sessions with engineering, manufacturing, quality, and supply chain stakeholders
  • Translate business needs into clear, actionable process requirements for configuration in PLM

 

 

 JD – Overview –

 

Business Process Lead (Product Lifecycle Management (PLM) + (Autodesk Fusion Manage)

We are a $1 Billion+ company and rapidly growing in the manufacturing sector, seeking an experienced Business Process LEAD (PLM)

We are seeking an experienced Business Process Lead to drive the successful implementation and adoption of a Product Lifecycle Management (PLM) platform (Fusion Manage) within our engineering organization.

This is a business leadership role, responsible for defining, standardizing, and operationalizing engineering processes that will be enabled by PLM.

The role will act on behalf of the Head of Engineering to ensure business requirements are clearly defined, decisions are made in a timely manner, and adoption is achieved across the organization.

This individual will own business process design, data readiness, and change management, working in close partnership with IT, who will lead the technical implementation.

Key Responsibilities

1. Business Process Ownership & Design

  • Lead definition and standardization of core engineering processes, including:
    • Engineering Change Orders (ECO/ECR)
    • Part and BOM management
    • Document control and release processes
    • Product structure governance
  • Facilitate working sessions with engineering, manufacturing, quality, and supply chain stakeholders
  • Translate business needs into clear, actionable process requirements for configuration in PLM
  • Drive decision-making and resolve process ambiguity or conflicts

2. Program Leadership (Business Side)

  • Act as the primary business representative for the PLM program
  • Attend and actively participate in all core project meetings
  • Partner closely with IT and implementation partners to ensure alignment between process design and system configuration
  • Track and drive completion of business-side deliverables, including process documentation and approvals

3. Data Readiness & Migration Oversight

  • Lead business effort for data cleanup and preparation (parts, BOMs, documents)
  • Define data standards, governance, and ownership
  • Ensure readiness for migration into PLM
  • Validate migrated data meets business requirements

4. Change Management & Adoption

  • Develop and execute a business-led change management strategy
  • Define training needs and support development of training materials
  • Establish adoption metrics and success criteria
  • Act as a champion for process discipline and PLM usage across engineering teams

5. Reporting & Business Insights

  • Define business reporting requirements (e.g., change cycle time, release status, engineering throughput)
  • Ensure PLM supports meaningful operational and leadership reporting
  • Partner with IT to deliver dashboards and insights aligned to business goals

Qualifications & Experience

Required:

  • 9+ years experience as a Business Process Analyst working their up to Business Process Lead (last 4+ years as a Business Process Lead)
  •  
  • 9 – 12+ years of experience in engineering, manufacturing, or product development environments
  •  
  • Proven experience leading PLM implementations from the business side
  • Strong background in engineering process design and governance
  • Demonstrated success driving organizational change and adoption
  • Experience working cross-functionally with engineering, operations, and supply chain teams
  • Ability to lead without direct authority and drive decisions in complex environments
  • Direct experience with Autodesk Fusion Manage AND other similar PLM platforms
  • Experience in mid-to-large scale enterprise environments
  • Familiarity with regulated or highly structured product development environments

Critical Success Factors

  • Operates as a business leader, not a system administrator or IT proxy
  • Drives clarity and decisions in ambiguous environments
  • Holds stakeholders accountable for participation and deliverables
  • Focuses on process adoption and business outcomes, not just system deployment
  • Builds strong partnership with IT while maintaining clear separation of responsibilities