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Citizens Jobs Information

What is it like to work at Citizens?

Citizens is a bank that values community involvement and customer-centricity, fostering a culture that prioritizes collaboration and mutual respect among employees.

The company's team structure is organized around customer segments, with employees working in agile teams to develop and implement innovative solutions. Citizens' work environment is designed to promote flexibility and work-life balance, with options for remote work and flexible schedules.

Working at Citizens may appeal to candidates who are passionate about community banking and are looking for a company that prioritizes customer relationships and employee development, offering opportunities for professional growth and advancement in a dynamic and supportive team environment.

What makes Citizens an attractive place to work?

Citizens is a leading financial services company that offers a wide range of banking and insurance products to individuals and businesses. The company's workplace is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on complex projects, develop new skills, and contribute to the company's growth and success. Joining Citizens provides professionals with a chance to make a meaningful impact, advance their careers, and be part of a dynamic organization that is shaping the future of financial services.

What other companies are hiring for Agile Project Manager jobs?

Infographic showing various Agile Project Manager job openings at Citizens in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 77% Physical, 19% Hybrid, and 4% Remote job distribution.

Sr Project Manager- Agile Delivery

Citizens Financial Group

Johnston, RI • On-site

$122K - $156K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Project Manager

The Project Manager leads complex, cross-functional initiatives that advance Risk and Finance Town's business and technology objectives. The role drives planning, execution, governance, and stakeholder alignment while applying agile delivery practices and operating with significant autonomy.

Key Responsibilities

Project Leadership & Delivery

Lead cross-functional projects from initiation through deployment, ensuring alignment to scope, schedule, budget, and quality expectations. Oversee multidisciplinary teams and integrate business, technology, and vendor workstreams to achieve successful outcomes.

Strategic Planning & Scope Definition

Collaborate with project sponsors and business leaders to define goals, success metrics, and deliverables. Develop detailed plans, manage milestones and dependencies, and anticipate organizational impacts, including change-management needs.

Scrum Master & Agile Delivery

Support agile or hybrid initiatives by facilitating core ceremonies, coaching teams on agile principles, clearing impediments, and partnering with Product Owners to maintain a prioritized backlog. Track and communicate performance using key agile metrics and promote transparency and continuous improvement.

Stakeholder & Communication Management

Build strong relationships across technology, operations, risk, product, and business teams. Provide timely, accurate, and executive-ready status reporting across all initiatives. Develop and maintain dashboards, KPIs, and summaries that communicate progress, risks, issues, and decision needs to senior leadership. Ensure consistent reporting cadences and promote transparency across teams.

Risk, Issue & Dependency Management

Identify and mitigate risks, issues, and interdependencies early. Lead resolution efforts, communicate impacts, and ensure consistent application of risk-management practices across teams.

Required Skills & Competencies
  • Expertise project management methodologies and lifecycle delivery.
  • Experience with Scrum, Kanban, and agile performance metrics.
  • Strong ability to influence without authority and guide cross-functional teams.
  • Comfortable navigating ambiguity, complexity, and organizational change.
  • Exceptional communication skills with an executive-ready presence.
  • Strong analytical and problem-solving abilities, including using data to inform decisions.
  • Proven experience driving operational efficiency and delivery maturity.
Qualifications
  • Bachelor's degree (Business, Technology, Engineering, or related field).
  • Experience as a Scrum Master, Agile Lead, or similar role.
  • 5+ years of project management or Chief of Stafftype experience; ability to manage multiple initiatives.
  • Excellent writing, presentation, and communication skills; high emotional intelligence and discretion.
  • Ability to work independently in fast-paced environments; financial-services experience is a plus.
Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday-Friday
  • Hybrid: 4 days onsite, 1 day remote
Pay Transparency

The salary range for this position is $122,000- $156,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Required Skills
  • Customer Journey Orchestration
  • Diversity and Inclusion (D&I) Strategy and Policy
About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Job Info
  • Job Identification 46804
  • Job Category Corporate Functions
  • Posting Date 05/11/2026, 08:48 PM
  • Apply Before 06/30/2026, 04:00 AM
  • Degree Level Bachelor's Degree
  • Job Schedule Full time
  • Job Shift 1st
  • Locations 645 East Missouri Avenue, Phoenix, AZ, 85012, US 101 Wood Avenue South, Iselin, NJ, 08830, US 200 Station Drive, Westwood, MA, 02090, US One Citizens Bank Way, Johnston, RI, 02919, US
  • Working Hours 40
  • Career Site Category Technology