60 Cisco Desktop Support Jobs Hiring Near You

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Be part of the Data Center team inside Cisco's Common Hardware Group (CHG). This team works on the CISCO Nexus 9000 network switches and routers based on Cisco SiliconOne ASIC and features application awareness to make the network infrastructure flexible and agile for multi-layered response to different workloads need of AI/ML! This is a unique opportunity to grow your technical skill set and gain visibility and recognition across cross-functional teams within Cisco. We value motivated individuals who enjoy solving complex challenges and thrive in a collaborative, innovative environment.

In this role as Hardware Diagnostic Engineer, you will work on embedded software development using Linux system and diagnostics tests suites while also working on new hardware system bring-up. This role also includes collaborating with cross functional teams including ASIC team, hardware team, vendors, and manufacturers. Developing board support package for bringing up SiliconOne ASIC and running SONiC. Help solve hardware issues in building products as well as perform coding, debugging, testing and troubleshooting throughout the development process.

Minimum Qualifications

• Bachelor's degree in computer engineering or computer science or relevant degree and 6+ years of related work experience or Master's degree with 3+ years of related work experience.

• Prior experience with C/C++ and Python programming languages in Linux environment

• Experience with hardware and device driver development.

• Experience with Linux hardware bring-up.

• Experience in Microcontrollers or embedded peripherals such as I2C, PCIe, SPI, MDIO, etc.

Preferred Qualifications

• Linux kernel device driver development experience.

• Understanding of Layer 2 and Layer 3 network protocols and technologies such as TCP/IP.

• Experience with Networking ASICs and PHY testing.

• Experience with testing SSD, USB, NVRAM, or eMMC

• Experience with troubleshooting and debugging skills.

• Familiarity with secure-boot,open-sourcetools, CMIS, and SFF standards (SFP, QSFP).

• Experience with software quality processes.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.