Cisco Systems
Cisco Systems

60 Cisco Desktop Support Jobs Hiring Near You

SLED Specialist Customer Contract Manager

Atlanta, GA · Hybrid

$21.25 - $29/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Austin, TX · Hybrid

$21.75 - $30/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Phoenix, AZ · Hybrid

$21.75 - $30/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Portland, OR · Hybrid

$23.25 - $32/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Houston, TX · Hybrid

$21 - $29/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Boca Raton, FL · Hybrid

$21 - $28.75/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Dallas, TX · Hybrid

$21.75 - $30/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

SLED Specialist Customer Contract Manager

Chicago, IL · Hybrid

$22.75 - $31.25/hr

Cisco Systems Capital is one of the largest and most successful technology finance companies in the ... Ability to support Central and West Coast Sales Teams Minimum qualifications * BS degree and a ...

The Cisco Distributed System Engineering (DSE) group owns the development of products that power the world's largest networks, driving the industry's transformation to support the growing demands of ...

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Cisco Systems Jobs Information

What is it like to work at Cisco?

Cisco is a technology-driven company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous learning. The company's global presence and diverse teams enable employees to work on a wide range of projects, from developing cutting-edge networking solutions to collaborating with customers and partners worldwide. Working at Cisco may appeal to candidates who are passionate about technology, enjoy working in a fast-paced environment, and are motivated by the opportunity to make a meaningful impact in the digital transformation of businesses and communities.

Do workers at Cisco Systems get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Cisco Systems pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

At Cisco Systems, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
76% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Cisco Systems affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 26 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Cisco Systems?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers at Cisco Systems worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and October 2025.

Do Cisco Systems workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it for Cisco Systems workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Cisco Systems?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Cisco Systems managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Cisco Systems spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Cisco Systems?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Cisco Systems good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Cisco Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cisco Systems get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Cisco Systems?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cisco Systems enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cisco Systems recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Cisco Systems?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Cisco Systems?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Cisco Systems’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Cisco Systems is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular job types at Cisco?
    What are the most popular categories at Cisco?
    SLED Specialist Customer Contract Manager

    SLED Specialist Customer Contract Manager

    Cisco Systems, Inc.

    Research Triangle Park, NC • Hybrid

    $21.25 - $29.25/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 13 days ago


    Cisco Systems rating

    8.6

    Company rating: 8.6 out of 10

    Based on 39 frontline employees who took The Breakroom Quiz

    15th of 139 rated electronics manufacturers


    Job description

    The application window is expected to close on: 06/12/2026

    Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

    This role can be performed anywhere in the USA EXCEPT the Bay Area and NYC Metro Area


    Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.


    Meet the team

    State and Local Government and Education (SLED) Finance Operations. A wholly owned subsidiary of Cisco, Cisco Capital has provided financing to both channel partners and end-user customers since 1996. Its primary mission is to profitably enable sales and growth by tailoring financial solutions to promote specific Cisco product offerings. Cisco Systems Capital is one of the largest and most successful technology finance companies in the world. Backed by Cisco's tremendous financial strength we are poised for even greater future success!

    Your impact

    You will be the SLED Finance Operations point of contact for legal financing agreement preparation and Business Partner funding. You'll build and maintain effective internal and external customer relationships. You will collaborate with Cisco Systems Capital cross-functional teams (e.g. Sales, credit, pricing, legal, tax), business partners and customers for deal details and to resolve issues related to contract preparation.

    Responsibilities

    Perform legal contract due diligence and handle contract execution. Including quality assurance, cycle time, signature authority, and document retention.

    Owns and handles SLED contract operations requirements that include preparing all required standard and approved non-standard documents ensuring that all approvals are brought together.

    Act as subject matter authority on and/or lead SLED contract RFPs for state and national SLED contracts.

    Owns any E-Rate operations for each E-Rate calendar year.

    Partners with SLED sales to assist with contract usage, and answer partner questions on contract usage and SLED engagement.

    Works with SLED partners for required state contract documentation, registration, insurance, and other partner compliance.

    Partner with SLED business and market development to operationalize key strategic and tactical programs to drive SLED business.

    Ensures commercial approval processes related to SLED operations are followed in line with applicable company policy and standards.

    Makes changes, as needed, to SLED operational processes for handling specific SLED programs and operations from start-to-finish.

    Contribute to SLED projects as-needed to operationalize new SLED initiatives, improve SLED processes, or other identified projects.

    Maintains, follows, updates, and reports status on SLED operations and compliance activities and special projects.

    Build and handle transactions in the lease/loan financing system. Input, update and maintain information accuracy and integrity.

    Own, train on, and operates SLED bid tools for State & Local Government and Education including periodic training of Sales on those programs.

    Address customer questions within the requested deadline.

    Oversees and leads existing SLED contracts, both with individual states and national contracts, for timely payment, compliance reporting, contract extensions, amendments, and related operational functions and issues.

    Maintains, updates, and adds to SLED contract usage guides, self-help resources, partner resources, other related documentation.

    Aid in partner funding forecasting activities.

    Handle compliance request and provide support during internal review or external audit.

    Achieve ongoing personal/professional development goals.

    Ability to support Central and West Coast Sales Teams

    Minimum qualifications

    • BS degree and a minimum of 4 years of related experience in the SLED/FED finance operations field

    • MUST have leasing/lending operations knowledge and experience, specifically in a SLED lending environment (additional FED lending environment knowledge preferred but not required)

    • Able to present, coordinate, and convey sophisticated problems or issues within and across other functions or client groups; partners with client groups in a team setting to provide business solutions

    Preferred qualifications

    • Understands Cisco's business objectives and its impact on the client group's processes and results

    • Helps informally structure teams and tasks; may provide technical mentorship to other functions and to client groups

    • Exercises discernment within generally defined practices and policies in selecting methods and techniques of acquiring solutions: making decisions using broad guidelines

    Why Cisco?

    At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

    Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $105,000.00 to $132,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

    Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

    U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

    • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

    • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

    • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

    • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

    • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

    • Additional paid time away may be requested to deal with critical or emergency issues for family members

    • Optional 10 paid days per full calendar year to volunteer

    For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

    • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

    • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

    • 1% of incentive target for each 1% of attainment between 75% and 100%; and

    • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

    For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

    The applicable full salary ranges for this position, by specific state, are listed below:

    New York City Metro Area:

    $113,000.00 - $163,800.00

    Non-Metro New York state & Washington state:

    $109,000.00 - $158,000.00

    * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

    ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


    What Cisco Systems employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Cisco Systems logo

    About Cisco Systems

    Sourced by ZipRecruiter

    Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

    Industry

    Computer and computer peripheral equipment and software wholesalers

    Company size

    10,000+ Employees

    Headquarters location

    San Jose, CA, US

    Year founded

    1984

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