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80 Chewy Customer Service Jobs Hiring Near You

Chewy Inc.

Warehouse Worker

Gallatin, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy

Senior Category Manager

Plantation, FL · On-site

$100K - $160K/yr

At Chewy, we believe great work starts with great people! Chewy is seeking a Senior Category ... Collaborate with Finance, Marketing, Supply Chain, Pricing, Customer Service, and other cross ...

Chewy Inc.

Warehouse Worker

La Vergne, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy Inc.

Warehouse Worker

Gladeville, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy

Manager, Customer Service I

Hollywood, FL

$50K - $60K/yr

* Our Opportunity: Chewy is continuing to build a world-class team that strives to be the most ... We are looking for leaders to join our Customer Service Operations Team who are passionate not only ...

Chewy

Senior Category Manager

Bellevue, WA · Hybrid

$100K - $160K/yr

At Chewy, we believe great work starts with great people! Chewy is seeking a Senior Category ... Collaborate with Finance, Marketing, Supply Chain, Pricing, Customer Service, and other cross ...

Chewy Inc.

Warehouse Worker

Mount Juliet, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy Inc.

Warehouse Worker

Murfreesboro, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy Inc.

Warehouse Worker

Lebanon, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy

AD, Product Management

Bellevue, WA · On-site

$166K - $265K/yr

... and service providers - alike. Our success is measured by the happiness of the people and pets we ... access Chewy's Customer Privacy Policy, please click here .       To access Chewy ...

Chewy

Manager, Customer Service I

Dallas, TX

$50K - $60K/yr

* Our Opportunity: Chewy is continuing to build a world-class team that strives to be the most ... We are looking for leaders to join our Customer Service Operations Team who are passionate not only ...

Chewy

Manager, Customer Service I

Hollywood, FL · On-site

Our Opportunity: Chewy is continuing to build a world-class team that strives to be the most ... We are looking for leaders to join our Customer Service Operations Team who are passionate not only ...

Chewy Inc.

Warehouse Worker

Smyrna, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy Inc.

Warehouse Worker

Nashville, TN · On-site

$22.75/hr

We focus on excellent customer service, and we take pride and phenomenal care in every order we ... Chewy is an equal opportunity employer. All qualified applicants will receive consideration for ...

Chewy

Senior Category Manager

Boston, MA · Hybrid

$100K - $160K/yr

At Chewy, we believe great work starts with great people! Chewy is seeking a Senior Category ... Collaborate with Finance, Marketing, Supply Chain, Pricing, Customer Service, and other cross ...

Chewy

AD, Product Management

Boston, MA · On-site

$166K - $265K/yr

... and service providers - alike. Our success is measured by the happiness of the people and pets we ... To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job ...

Chewy

AD, Product Management

Boston, MA

$166K - $265K/yr

... and service providers - alike. Our success is measured by the happiness of the people and pets we ... access Chewy's Customer Privacy Policy, please click here .       To access Chewy ...

Chewy

Seasonal Fulfillment Specialist

Reno, NV

$19 - $21.25/hr

To access Chewy's Customer Privacy Policy, please click here . To access Chewy's California CPRA ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Seasonal Fulfillment Specialist

Reno, NV · On-site

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Manager, Customer Service II

Hollywood, FL

$80K - $90K/yr

Chewy is looking for a highly motivated, goal-oriented and engaged Operations Manager to join our ... A customer-first mindset is critical for this role. What You'll Do: * Manage a total team size of ...

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All JobsChewy Customer Service Jobs

Chewy Jobs Information

What is it like to work at Chewy?

Chewy is a pet-friendly company that prioritizes a culture of customer obsession, operational excellence, and a passion for pets, fostering a collaborative and supportive work environment.

The company's team structure is designed to promote cross-functional collaboration, with various departments working together to ensure seamless customer experiences. Chewy's headquarters in Dania Beach, Florida, features an on-site pet park, a veterinary clinic, and a pet store, creating a unique work environment that caters to pet lovers.

Working at Chewy may appeal to individuals who share a passion for pets and customer service, as the company offers opportunities for professional growth, competitive compensation, and a comprehensive benefits package, making it an attractive option for those seeking a fulfilling career in the pet industry.

What makes Chewy an attractive place to work?

Chewy is a leading e-commerce company specializing in pet products and services, known for its customer-centric approach and commitment to pet health and wellness. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and a focus on creating a positive and inclusive work environment. By joining Chewy, individuals can contribute to a mission-driven organization that prioritizes pet care and offers a dynamic and supportive work environment for career advancement and personal fulfillment.

Do workers at Chewy get paid breaks?

Sometimes. Only some people get paid breaks.
35% of people say they don’t get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Chewy pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

At Chewy, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 72 people who took the Breakroom Quiz between September 2025 and August 2026.

Is the health insurance from Chewy affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 67 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get paid time off at Chewy?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 80 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 56% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Chewy worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Chewy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Chewy workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 80 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Chewy?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Chewy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Chewy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Chewy?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Chewy job good for students?

Only some students say this is a good place to work if you’re studying.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Chewy good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Chewy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Chewy get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 78 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Chewy?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Chewy enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Chewy recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Chewy?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 76 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Chewy?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Chewy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Chewy is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between September 2025 and August 2026.

What are the most popular job types at Chewy?

    What are the most popular jobs at Chewy?

    What are the most popular categories at Chewy?

    Infographic showing various Customer Service job openings at Chewy in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

    Warehouse Worker

    Chewy Inc.

    Gallatin, TN • On-site

    $22.75/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 18 days ago

    Chewy rating

    6.8

    Company rating: 6.8 out of 10

    Based on 230 frontline employees who took The Breakroom Quiz

    10th of 39 rated national retailers

    Job description

    Fulfillment Specialist Full Time

    Now Hiring up to $22.75 / hour

    Your Opportunity:

    As a member of our Fulfillment Center and Warehouse Team, youll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives. At Chewy, youll be empowered to build, grow, and advance your skills - while contributing to the success of our team.

    Why youll love working here:

    Across all Chewy roles and locations, youll work within an encouraging and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.

    We offer the following benefits for our Team Members:

    • 20% Chewy.com Discount

    • Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)

    • Life and Disability Insurance

    • 401(k) with company matching

    • Wellness benefits through Wellbeing @Chewy

    • Employee Assistance Program (EAP)

    • Paid Time Off: Team Members are eligible to accrue up to 80 hours of PTO their first year

    • Subsidized child, adult, and pet backup care through Care.com

    • Discounts on many items through the LifeMart Discount platform

    • The option to sign up for Payactivs Earned Wage Access program and access a portion of the money youve already earned, before your regular payday!

    • Opportunity for wage increases starting after 3-months of service

    • Referral Bonuses - $500 per referral

    What youll do:

    We focus on excellent customer service, and we take pride and phenomenal care in every order we fill for our customers and their fuzzy family members. Fulfillment Specialists perform a wide range of warehouse functions, including:

    • Labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations using a Forklift, etc.

    • Fulfilling and coordinating orders to ensure customer delivery process is efficient and accurate.

    • Crafting accurate shipping documentation for domestic shipments.

    • Safely and efficiently operating Powered Industrial Trucks (PIT) and material handling equipment to receive or transport product to storage and staging locations.

    What youll need:

    • Must be at least 18 years old.

    • This role requires the ability to read, write, and speak English in order to understand and follow safety procedures, interpret work instructions, complete required documentation, and communicate effectively with team members.

    • Understand and adhere to our safety guidelines and procedures.

    • Willing to be trained on PIT equipmente.g., Movexx/Amigo, Walkie Stacker, Double Walkie Rider, etc.

    Physical job requirements:

    • Walk up to 2 miles per shift.

    • Frequently lift up to 50 pounds.

    • Frequently lift up to 70 pounds using an optional team lift.

    • Rarely lift greater than 70+ pounds using a team lift.

    • Stand, push, pull, carry, squat, and kneel.

    • Climb up and down stairs (where applicable).

    Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

    To access Chewy's Customer Privacy Policy, please click here.

    To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

    Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

    To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

    What Chewy employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Chewy logo

    About Chewy

    Sourced by ZipRecruiter

    Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

    Industry

    Retail

    Company size

    10,000+ Employees

    Headquarters location

    Plantation, FL, US

    Year founded

    2011

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