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ChenMed

ChenMed

62 jobs near Columbus, OH

ChenMed, LLC

Medical Front Desk Coordinator

Tampa, FL · On-site

$14.30 - $20.42/hr

The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in ...

ChenMed

Patient Referral Coordinator

Tamarac, FL · On-site

$23.56/hr

Provide extraordinary customer service to all internal and external customers (including patients and other * ChenMed Medical team members) at all times. Utilization of patient messaging tools.

ChenMed

Patient Continuity and Needs Advocate

Metairie, LA · On-site

$17 - $24.26/hr

Demonstrated skill in customer service and service recovery * Knowledge of and experience in ... ChenMed is changing lives for the people we serve and the people we hire. With great compensation ...

New

ChenMed

$24.26/hr

Demonstrated skill in customer service and service recovery * Knowledge of and experience in ... ChenMed is changing lives for the people we serve and the people we hire. With great compensation ...

ChenMed

$24.26/hr

Demonstrated skill in customer service and service recovery * Knowledge of and experience in ... ChenMed is changing lives for the people we serve and the people we hire. With great compensation ...

ChenMed

$24.26/hr

Demonstrated skill in customer service and service recovery * Knowledge of and experience in ... ChenMed is changing lives for the people we serve and the people we hire. With great compensation ...

ChenMed

Associate Market Clinical Director

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Associate Chief Medical Officer

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Medical Manager

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Chief Medical Officer

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Chief Clinical Officer

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Medical Director

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Associate Medical Manager

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Associate Clinical Manager

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Medical Officer

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

ChenMed

Clinical Manager

Cincinnati, OH · On-site

$257K - $368K/yr

... ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a ...

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Showing results 41-60

Medical Front Desk Coordinator

ChenMed, LLC

Tampa, FL • On-site

$14.30 - $20.42/hr

Full-time

Posted 10 days ago

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 243 rated social care providers

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
  • Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
  • Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
  • Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
  • Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
  • Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
  • Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
  • Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
  • Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
  • Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
  • Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
  • Participates in daily and weekly huddles to provide details on patients.
  • Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.

Other responsibilities may include:
  • Maintains the confidentiality of patients' personal information and medical records.
  • Reviews patients' personal and appointment information for completeness and accuracy.
  • Transmits correspondence by mail, email or fax.
  • Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Exceptional customer service skills and passion for serving others
  • Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures
  • Skilled in operating phones, personal computers, software and other basic IT systems
  • Ability to communicate with employees, patients and other individuals in a professional and courteous manner
  • Detail-oriented to ensure accuracy of reports and data
  • Outstanding verbal and written communication skills
  • Demonstrated strong listening skills
  • Positive and professional attitude
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures
  • Proficient in Microsoft Office Suite products including Excel, Word and Outlook
  • Ability and willingness to travel locally and regionally up to 10% of the time
  • Spoken and written fluency in English
  • Flexible to work evening, weekends and/or holidays as needed

EDUCATION AND EXPERIENCE CRITERIA:
  • High school diploma or equivalent education required
  • Graduation from a nationally accredited Medical Assistant program preferred
  • A minimum of 1 year of work experience in a medical clinic or similar environment required
  • BLS for Healthcare Providers preferred

PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite

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About ChenMed

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We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

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