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VTC Technician
Washington, DC
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Agile Realtime Solutions (CARS) is seeking a skilled VTC Technician to join our team in Washington, DC. The ideal candidate will provide technical support for Video Teleconferencing (VTC) systems, ensuring seamless communication through setup, troubleshooting, and maintenance of conferencing equipment.
Duties and Responsibilities:

• Set up, configure, and maintain VTC systems, ensuring high-quality video and audio transmissions.
• Provide Tier 2 support for VTC-related incidents, troubleshooting issues in coordination with end users and IT teams.
• Assist with scheduling and monitoring VTC sessions to ensure smooth operations.
• Perform routine system checks, software updates, and hardware maintenance.
• Collaborate with network and systems administrators to optimize VTC performance.
• Document issues, resolutions, and best practices for future reference.

Qualifications:

• Experience in VTC systems setup, troubleshooting, and support.
• Familiarity with platforms such as Cisco Webex, Zoom, Microsoft Teams, or Polycom.
• Basic knowledge of network infrastructure as it relates to video conferencing.
• Strong customer service skills with the ability to support users at various technical levels.
• Public Trust clearance (or ability to obtain one).

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
#Chenega Agile Real Time Solutions, LLC