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What are the key skills and qualifications needed to thrive as a Hospital Administrator, and why are they important?

To thrive as a Hospital Administrator, you need expertise in healthcare management, finance, and regulatory compliance, often demonstrated through a master’s degree in healthcare administration or a related field. Familiarity with hospital information systems, electronic health records (EHRs), and accreditation standards is typically required. Leadership, problem-solving, and strong communication skills help administrators effectively manage staff and resources. These skills and qualities are crucial for ensuring efficient hospital operations, high-quality patient care, and regulatory adherence.

What are some common challenges faced by professionals working in a hospital environment?

Hospital professionals often encounter fast-paced and high-pressure situations, which require them to make quick decisions while maintaining a high standard of patient care. Coordinating effectively within multidisciplinary teams, adapting to rapidly changing patient needs, and managing emotional stress are some of the challenges faced daily. Additionally, professionals must stay updated with the latest healthcare protocols and technology, and adapt to shift work that may include nights, weekends, and holidays.

What is a hospital?

A hospital is a healthcare facility that provides medical, surgical, and nursing care to individuals who are sick or injured. Hospitals are staffed by doctors, nurses, and other healthcare professionals who offer a wide range of services, from emergency care to specialized treatments and surgeries. They often include departments such as emergency rooms, operating theaters, maternity wards, and intensive care units. Hospitals play a critical role in the healthcare system by delivering both inpatient and outpatient care to the community.

What is the difference between Hospital vs Clinic?

AspectHospitalClinic
Work EnvironmentLarge medical facility with emergency, inpatient, and specialized servicesSmaller outpatient setting focused on outpatient care and consultations
StaffingIncludes a wide range of healthcare professionals, including specialists and support staffTypically fewer staff, often general practitioners or specialists for specific services
Services OfferedEmergency care, surgeries, inpatient treatments, specialized departmentsRoutine check-ups, minor procedures, outpatient treatments
Credentials & CertificationsRequires licensed physicians, nurses, and support staff; accreditation standards are highLicensed healthcare providers; certification depends on services offered

Hospitals are large, comprehensive facilities providing emergency, inpatient, and specialized care, while clinics are smaller outpatient centers focusing on routine and minor treatments. Both play vital roles in healthcare, but differ significantly in size, services, and staffing.

What is it like to work at Chartis?

Chartis is a global insurance company that values collaboration, innovation, and customer-centricity, fostering a dynamic and inclusive work environment.

The company's structure is organized into specialized teams, allowing employees to focus on specific areas such as underwriting, claims, and risk management, while also promoting cross-functional collaboration and knowledge sharing. Chartis operates in a fast-paced industry, requiring employees to be adaptable and responsive to changing market conditions.

Working at Chartis may appeal to individuals who are passionate about the insurance industry, enjoy working in a global and diverse environment, and are motivated by the opportunity to contribute to the company's mission of helping people and businesses manage risk and achieve their goals.
What are the most popular job types at Chartis?
    What are the most popular jobs at Chartis?
    What are the most popular categories at Chartis?
    Infographic showing various Hospital job openings at Chartis in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.

    Engagement Manager, Epic Revenue Integrity

    Chartis

    Manhattan, NY • Remote

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    This job post has expired today. Applications are no longer accepted.


    Job description

    Engagement Manager, Epic Revenue Cycle (Revenue Integrity) About Chartis Chartis comprises 1,000 professionals who value working for a purpose-driven organization, people who have committed their careers to helping providers, payers, technology innovators, retail companies, and investors create and embrace solutions that reshape healthcare for the better. We work with over 900 clients annually to help make US healthcare more affordable, accessible, safe, and human. Through our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—we have created a culture that prioritizes respect for our clients, commitment to each other, and unwavering integrity.

    From physicians, nurses, healthcare executives, and community health leaders to strategists, digital advisors, transactions experts, and healthcare futurists, we bring a diverse set of perspectives to assess healthcare challenges from every angle. Believing in what we do helps us attract and retain the best and brightest because the work we do every day makes a meaningful impact. This theme of believing in a better way forward is woven into our brand, Believe in better.

    Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville. Remote work is allowed for this position. On average, 25%-50% client travel is required.

    Role Overview Chartis is seeking an experienced Epic Engagement Manager to join our Revenue Cycle Practice. Engagement Managers are integral members of our consulting teams, leading healthcare provider clients in the full spectrum of revenue cycle-related Epic projects. Qualified candidates will have deep domain expertise in the revenue cycle, with specific expertise in revenue integrity workflows.

    This role is responsible for overseeing the planning, execution, and successful delivery of Epic implementation and optimization projects related to charging, coding, reimbursement, and billing compliance, ensuring financial accuracy and operational excellence. This role is pivotal in aligning Epic Resolute, Charge Router, Hospital Billing, Professional Billing, and CDM configurations with best practices in revenue integrity, audit preparedness, and reimbursement optimization. As a client-facing leader, you will manage cross-functional teams, serve as a strategic advisor to stakeholders, and ensure that Epic solutions align with operational goals, regulatory requirements, and industry best practices.

    This is a remote position with 25-50% client travel. Responsibilities Project and Engagement Leadership Lead implementation, upgrade, and optimization projects focused on revenue integrity areas within Epic. Define project scope, timelines, and success metrics in collaboration with IT and finance leadership.

    Ensure system design and workflows support charge capture, compliance, audit readiness, and denials reduction. Revenue Integrity Expertise Provide guidance on Epic charge capture workflows, charge router logic, coding workflows, CDM maintenance, and billing edits. Support departments in building compliant, optimized workflows that align with CMS regulations and payer requirements.

    Ensure system-generated charges are appropriate, accurate, and mapped correctly from downstream billing processes. Collaborate with clinical departments to reduce charge lag, late charges, and missed reimbursement opportunities. Stakeholder Collaboration Act as a trusted advisor to revenue cycle, compliance, HIM, and finance stakeholders.

    Lead stakeholder meetings and steering committees, providing updates, risk mitigation strategies, and executive briefings. Translate complex technical information into actionable insights for business owners and end users. Team Oversight and Coaching Manage a matrixed team of Analysts, Associate Consultants, Consultants, Systems Specialists, and Business Process Consultants.

    Provide mentorship to junior team members. Qualifications and Desired Skills 5+ years of experience leading Epic projects, including 3+ years managing projects related to revenue integrity. Epic certification in Resolute Hospital Billing, Resolute Professional Billing, Charge Router, HIM, or related modules.

    Proven success managing large, cross-functional Epic implementations or optimizations. Deep knowledge of Epic's revenue cycle roadmap and integration points with revenue integrity. Experience with revenue integrity dashboards, audit preparation, and charge capture reconciliation tools.

    Strong understanding of healthcare finance, revenue cycle operations, and regulatory requirements. Excellent project management, stakeholder engagement, and communication skills. Analytical mindset with attention to accuracy, auditability, and risk mitigation.

    Ability to lead change across clinical, financial and operational domains. Salary range: $150,000-$200,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs.

    In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits. At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide.

    We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. #J-18808-Ljbffr