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ChargeTronix

53 Chargetronix Senior Field Service Engineer Jobs Hiring Near You

ChargeTronix

Senior Service Engineer

Santa Ana, CA · On-site

$80 - $110/hr

ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Irvine, CA · On-site

$80K - $100K/yr

ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Service Engineer

Fountain Valley, CA · On-site

$80K - $100K/yr

ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and ... The Senior Service Engineer serves as the technical authority for field service operations and ...

ChargeTronix

Senior Product Engineer

Fountain Valley, CA · On-site

$120K - $130K/wk

Health insurance ChargeTronix operates with an ethos of ease: ease of integration, ease of ... ease of service. Made with the best materials and crafted with user experience in mind, our ...

ChargeTronix

Senior Product Engineer

Fountain Valley, CA · On-site

$120K - $130K/yr

About Chargetronix ChargeTronix is a full-service EV charging infrastructure provider delivering ... Our service model includes extend hours monitoring, remote diagnostics, and rapid field response to ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

You will be responsible for providing technical assistance and support to customers and field ... AAP/EEO Statement Chargetronix is proud to be an equal-opportunity employer. We celebrate diversity ...

ChargeTronix

Senior Product Engineer

Fountain Valley, CA · On-site

$120K - $130K/wk

Health insurance ChargeTronix operates with an ethos of ease: ease of integration, ease of ... ease of service. Made with the best materials and crafted with user experience in mind, our ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

You will be responsible for providing technical assistance and support to customers and field ... AAP/EEO Statement Chargetronix is proud to be an equal-opportunity employer. We celebrate diversity ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

You will be responsible for providing technical assistance and support to customers and field ... AAP/EEO Statement Chargetronix is proud to be an equal-opportunity employer. We celebrate diversity ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$28 - $33.80/hr

You will be responsible for providing technical assistance and support to customers and field ... AAP/EEO Statement Chargetronix is proud to be an equal-opportunity employer. We celebrate diversity ...

ChargeTronix

Service Engineer

Costa Mesa, CA · On-site

$26 - $28/hr

You will be responsible for providing technical assistance and support to customers and field ... AAP/EEO Statement Chargetronix is proud to be an equal-opportunity employer. We celebrate diversity ...

ChargeTronix

EV Charger Sales Manager

Fountain Valley, CA · On-site

$100K - $120K/yr

Bachelor's degree in a related field 5+ years of outside sales experience, EV charging experience a ... About Chargetronix ChargeTronix is a full-service EV charging infrastructure provider delivering ...

ChargeTronix

EV Charger Sales Manager

Costa Mesa, CA · On-site

$120K - $140K/yr

Bachelor's degree in a related field 5+ years of outside sales experience, EV charging experience a ... About Chargetronix ChargeTronix is a full-service EV charging infrastructure provider delivering ...

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Senior Service Engineer

ChargeTronix

Santa Ana, CA • On-site

$80 - $110/hr

Other

Medical, Dental, PTO

Re-posted 28 days ago

Job description

Benefits:
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
WHO WE ARE:

ChargeTronix operates with an ethos of ease: ease of serviceability, maintainability, and repairability. Made with the best materials and crafted with user interface in mind, our chargers are designed to fit the customer without any hassle. When you need a charge—you need ChargeTronix. We are looking for people with strong work ethics and a commitment to excellence to join our team and contribute to the success of the company.

JOB SUMMARY:

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal Field Service Technicians and cross-functional teams to diagnose complex hardware, software, electrical, and networking issues that cannot be resolved through standard service procedures.

The Senior Service Engineer is responsible for developing service processes, improving equipment reliability, performing root cause analysis, validating corrective actions, and driving continuous improvements across the service organization.

JOB RESPONSIBILITIES:
  • Serve as the highest level of technical escalation for Field Service Engineers and internal technical support teams.
  • Diagnose complex electrical, mechanical, networking, firmware, and software issues affecting DC fast charging systems.
  • Lead root cause investigations for recurring field failures and coordinate corrective actions with Engineering teams.
  • Analyze field data, service reports, diagnostic logs, and performance trends to identify reliability improvements.
  • Develop, validate, and continuously improve troubleshooting procedures, service documentation, technical bulletins, and repair standards.
  • Support new product introductions by reviewing serviceability, maintenance requirements, and field readiness.
  • Evaluate returned components and failed equipment to determine failure mechanisms and recommend corrective actions.
  • Develop preventive maintenance strategies and service best practices to improve charger uptime and reduce service costs.
  • Mentor and train Field Service Engineers and Technical Support personnel on advanced troubleshooting techniques and diagnostic methodologies.
  • Support development and validation of firmware upgrades, software releases, and hardware revisions from a service perspective.
  • Recommend tools, equipment, spare parts inventories, and diagnostic methods to improve field service effectiveness.
  • Create and maintain engineering documentation including wiring diagrams, service manuals, repair procedures, and technical training materials.
  • Travel domestically as required to support complex field issues, engineering evaluations, and technician training.
  • Perform other duties as assigned.
JOB QUALIFICATIONS:
  • Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field preferred.
  • Solid understanding of OCCP as it relates to EV chargers.
  • 5+ years of experience in field service engineering, EV chargers, power electronics, industrial equipment, or a related industry.
  • Strong knowledge of AC/DC power systems, electrical troubleshooting, networking, and diagnostic tools.
  • Experience with Linux, firmware updates, and industrial communication protocols is preferred.
  • Proven ability to perform root cause analysis and drive technical problem resolution.
  • Ability to manage multiple priorities while working independently and collaboratively.

ChargeTronix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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