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C.H. Robinson
C.H. Robinson

64 Ch Robinson Customer Service Jobs Hiring Near You

C.H. Robinson

Account Manager

Grandview Heights, OH · On-site

$17.31 - $36.04/hr

At C.H. Robinson, we've reimagined our entry-level Account Manager role to create an accelerated ... service, and customer operations) through structured training, mentorship, and real-time problem ...

C.H. Robinson

Account Manager

Grandview Heights, OH · On-site

$17.31 - $36.04/hr

At C.H. Robinson, we've reimagined our entry-level Account Manager role to create an accelerated ... service, and customer operations) through structured training, mentorship, and real-time problem ...

C. H. Robinson

Strategic Customer Success Manager

$87K - $182K/yr

C.H. Robinson is seeking a Strategic Customer Success Manager to join our Robinson Managed ... Provide guidance and mentoring to the Service Delivery teams * Promote a collaborative culture ...

C. H. Robinson

Senior Sales Executive

Chicago, IL · On-site

$110K - $165K/yr

Represent and sell C.H. Robinson's industry-leading core suite of services * Inside sales: Drive initial prospect engagement through phone, email, and tech-powered outreach tools to uncover customer ...

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All JobsCh Robinson Customer Service Jobs

C.H. Robinson Jobs Information

Do workers at C.H. Robinson get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Does C.H. Robinson pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and July 2026.

At C.H. Robinson, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from C.H. Robinson affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at C.H. Robinson?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 22% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at C.H. Robinson worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and September 2025.

Do C.H. Robinson workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it for C.H. Robinson workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at C.H. Robinson?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.

Do C.H. Robinson managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at C.H. Robinson spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at C.H. Robinson?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Is working at C.H. Robinson good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at C.H. Robinson feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at C.H. Robinson get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at C.H. Robinson?

Most people feel stressed here.
84% of people say they often feel stressed at work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at C.H. Robinson enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at C.H. Robinson recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at C.H. Robinson?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at C.H. Robinson?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think C.H. Robinson’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how C.H. Robinson is doing?

Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

What are the most popular job types at Ch Robinson?

    What are the most popular jobs at Ch Robinson?

    What are the most popular categories at Ch Robinson?

    Infographic showing various Customer Service job openings at Ch Robinson in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

    Account Manager

    C.H. Robinson

    Grandview Heights, OH • On-site

    $17.31 - $36.04/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 18 days ago

    C.H. Robinson rating

    7.7

    Company rating: 7.7 out of 10

    Based on 119 frontline employees who took The Breakroom Quiz

    106th of 366 rated logistics

    Job description

    Position Summary

    For more than a century, we'vebeen doing what others cannot. As the global leader in Lean AI supply chains - which combines the power of expert people, our operating model and industry leading technology - we drive smarter decisions and stronger results. Here, we bring people and technology together so you can take on complex challenges and make ameaningful impact every day.

    At C.H. Robinson, we've reimagined our entry-level Account Manager role to create an accelerated pathway for high-potential new graduates.From day one, you'll be immersed in high-impact, customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. As part of our24-monthProgram, you'llbenefit from structured training, cross-functional rotations, and mentorship that prepare you to take ownership of customer accounts within your first year.By the end of the program, you'll be confidently managing customer relationships with the skills, judgment, and commercial foundation needed to deliver measurable value for customers.

    Apply today and start building a career where your work makes a real impact.

    At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers four days a week, fostering creativity and producing impactful results through face-to-face interactions, with flexibility to work remotely one day a week.

    Duties and Responsibilities

    The duties and responsibilities of this position consist of, but are not limited to, the following:

    • Developbroad supply chain expertise by learning industry fundamentals (modes, capacity, pricing, service, and customer operations) through structured training, mentorship, and real-time problem solving.

    • Build and maintain trust-basedrelationshipswith a portfolio of customersbyunderstandingwhat matters to their business and helping solve real supply chain challenges that affect their daily operations.

    • Own shipment execution end to end,from planning through delivery,using digital and AI enabled insights to anticipate risk, inform decisions, and deliver reliable outcomes for customers.

    • Leverage data analytics and technologytoidentify trends, uncover root causes, and turn insights into improvements in service, cost, and reliability.

    • Participate in customer business reviews and planning sessions, working withexperiencedAccount Managers,gradually taking on ownershipidentifyingopportunities such as new lanes, service expansions, and value-added solutions.

    • Collaborate with sales, pricing, operations, and capacity teams and rotate through key functional areas, building a strong internal network and a deep understanding of how decisions are made across the business.

    • Embrace an ownership mindset in your work;proactively engage in improving processes, removing operational friction, and implementing best practices.

    • Other duties or responsibilities as assigned according to the team and/orcountryspecific requirements.

    Required Qualifications

    • Bachelor's degree completed or in progress, with graduation expected by summer 2027

    • Experience using customer perspective to guide decisions and actions

    Preferred Qualifications:

    • Ability to manage multiple priorities in a fast-paced, deadline-driven environment

    • Strong analytical, problem-solving, and data-driven decision-making skills

    • Enjoy solutions-driven work by leveraging appropriate tools to evaluate and make recommendations

    • Excellent communication and interpersonal skills to build rapport with customers and work effectively across teams

    • Proven leadership or team involvement in internships, projects, or student organizations demonstrating teamwork, influence, and problem-solving

    • Values a diverse and inclusive work environment

    We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

    Compensation Range

    $17.31 - $36.04

    The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

    Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

    Equal Opportunity

    C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

    EOE\Disabled\Veteran

    Benefits

    Your Health, Wealth and Self

    Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

    • Three medical plans which include

      • Prescription drug coverage

      • Enhanced Fertility benefits

    • Flexible Spending Accounts

    • Health Savings Account (including employer contribution)

    • Dental and Vision

    • Basic and Supplemental Life Insurance

    • Short-Term and Long-Term Disability

    • Paid observed holidays

    • 2 paid floating holidays for U.S. hourly employees

    • Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

    • Paid parental leave

    • Paid time off to volunteer in your community

    • Charitable Giving Match Program

    • 401(k) with 6% company matching

    • Employee Stock Purchase Plan

    • Plus a broad range of career development, networking, and team-building opportunities

    Learn more about our benefit offerings on ourBENEFITS & WELLBEINGpage

    What C.H. Robinson employees say

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