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This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US.

Shift: Monday-Friday 7:00am-3:30pm

Pay $23.50 HR

Responsibilities:

• Accurately counts bulk merchandise in primary warehouse locations and monitors/researches variances for resolutions and performs appropriate adjustments as needed.

• Contacts Vendors/Customers and assist with resolutions to meet company guidelines.

• Identifies problematic situations and implements appropriate solutions.

• Requests return authorizations, pulls product, packages, and ships returns and recalls

• Provides internal and external customer support with advance knowledge of processes.

• Intricately involved with Physical Inventory process and makes recommendations for final adjustments.

• Develops, implements, and creates SOPs for new processes and procedures when necessary and upon approval.

• Supports the Inventory Department with a variety of tasks as needed and serves as a liaison between all departments to include field sales associates.

• Complies with all appropriate policies, procedures, safety rules, and DEA regulations.

• Must be able to work overtime when necessary and participate in physical inventory.

• Analyze inventory to include but not limited to slow moving and short dated.

• Work with other departments and business units on inventory movements as needed.

• Develops, implements, and creates SOPs for plans to return static inventory to MFG upon approval.

• Researches and resolves discrepancies in credits and related to product returns.

• Updates inventory values at time of price changes per instructions from MFG.
• Works with management in making decisions/suggestions on updating department processes, implementing changes, and creating SOP's.

• Trains new Inventory Clerks.

• Has a working knowledge of all systems used by the Inventory Department and can troubleshoot issues as needed.

• Communicates and coordinates with Corporate to test, validate, and implement, and create SOPs for system changes as needed..

• Performs related duties as assigned.

Education:

• Requires completion of a high school diploma or general education degree (GED)

Skills and Knowledge:

• Have experience and/or senior level knowledge of policies, procedures, safety rules, and DEA regulations and company policies/rules as related to Vendor and Customer Returns

• Ability to communicate effectively both orally and in writing

• Strong interpersonal skills, to include relationship building with team members and other departments.

• Strong organizational skills; attention to detail

• Strong analytical skills

• Ability to implement processes resulting in satisfactory audit practices

• Strong decision making skills

• Excellent problem solving skills; ability to resolve inventory issues effectively and efficiently across multiple operating departments with persistence and superior follow-up.

• Working knowledge of Microsoft Office Suite, with focus on Excel and Word.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned