Celonis

45 Celonis Customer Service Jobs Hiring Near You

Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients * Assess our customer installed base IT landscape ...

... Celonis domain expert you are tasked to , find the best problem-solution fit and translate customer ... field service routing or autonomous procurement). * Proof Projects: End-to-end execution of ...

Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients * Assess our customer installed base IT landscape ...

Senior Value Engineer - Public Sector

Redwood City, CA · On-site

$67.75 - $87.25/hr

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology ... Actively drive the full customer lifecycle within the public sector. Lead technical discovery and ...

Senior Counsel, U.S. Public Sector

Washington, DC · On-site +1

$194K - $230K/yr

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology ... customers. * Scale & Innovation: Shape internal policies and processes, develop contract templates ...

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology ... Develop and deliver customer-facing position papers, assets, and presentations that establish our ...

Senior Value Engineer - Banking

New York, NY · On-site

$113K - $147K/yr

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology ... Actively drive the customer lifecycle. Lead technical discovery and capability demonstrations ...

Field CTO

New York, NY · On-site

$191K - $255K/yr

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology ... Develop and deliver customer-facing position papers, assets, and presentations that establish our ...

Develop and deliver customer-facing position papers, assets, and presentations that establish our ... Celonis, OCPM and Case Centric Data Pipelines. * Certifications: TOGAF/Zachmann , AWS/Azure/GCP ...

Develop and deliver customer-facing position papers, assets, and presentations that establish our ... Celonis, OCPM and Case Centric Data Pipelines. * Certifications: TOGAF/Zachmann , AWS/Azure/GCP ...

Senior Value Engineer - Banking

New York, NY

$114K - $157K/yr

You will build Celonis solutions using the world's leading Process Intelligence (PI) platform in ... Actively drive the customer lifecycle. Lead technical discovery and capability demonstrations ...

Lead Value Engineer - Financial Services

New York, NY · On-site

$112K - $147K/yr

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology ... Own the end-to-end customer value journey through technical discovery, solution design, pilots, and ...

Showing results 21-40

Celonis Jobs Information

What is it like to work at Celonis?

Celonis is a dynamic and innovative company that prioritizes collaboration, creativity, and continuous learning, fostering a culture of entrepreneurship and growth. The company's global teams are structured around product development, sales, and customer success, with a focus on delivering exceptional customer experiences and driving business outcomes through process mining and execution management. Working at Celonis may appeal to candidates who are passionate about leveraging technology to drive business transformation, are eager to take on new challenges, and are motivated by the opportunity to make a meaningful impact in a rapidly growing and innovative industry.
What are the most popular jobs at Celonis?
What are the most popular categories at Celonis?
Infographic showing various Customer Service job openings at Celonis in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% Physical, and 7% Remote job distribution.

Principal Enterprise Architect

Celonis

New York, NY

Other

Posted 29 days ago


Job description

The Role:
We are looking for a curious, smart, and "learn it all" Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans.

You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization, leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI. Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.

The work you'll do:

  • Lead and define the overall architecture, data and cloud strategy for our largest client accounts
  • Confidently engage with customers C level their strategic objectives with the Celonis technical strategy
  • Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.
  • Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients
  • Assess our customer installed base IT landscape maturity for the region
  • Participate in pre-Sales and post-Sales phases, engaging with customer Architecture and security teams
  • Coach and guide Celonis consulting teams and ecosystem partners on technical implementation related issues (architecture, integration, performance and scalability)
  • Develop re-usable assets for the consulting teams on projects
  • Develop customer facing position papers, assets and thought leadership presentations on architecture and innovation with Celonis
  • Creation of technical designs and presentations for internal and client stakeholders

The qualifications you need:

  • 10 to 15 years of relevant experience (Software vendor Architect, Top consulting firms CTO or Enterprise Architect at a customer)
  • Proven ability to think strategically, connecting technical solutions to business value and customer objectives.
  • Strong background in Data Architecture, Integrations patterns, and Development background in data related languages (SQL, Python...)
  • Excellent written and verbal communication skills
  • Excellent presentation and creativity skills
  • You can comfortably switch from explaining an architecture diagram to an environment where you coded/assembled a demo of the architecture
  • Strong technical background with a focus on system integrations, data operations and automation capabilities
  • Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM,ServiceNow, etc..), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures
  • Fluency in English, an additional language such as Spanish, French or Italian is a strong advantage 
  • MSc degree in Computer Science or equivalent in Information Technology related field

Preferred:

  • Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines
  • AWS/Azure/GCP Certifications
  • ESB / ETL Certifications (Mulesoft,Oracle,SAP,Talend, Informatica, etc..)
  • Experience in at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service,Order Management, Sales),HR,Procurement.
  • Experience in at least 2 industries among: Consumer Goods, Banking, Pharma, Aerospace,Telco, and Transport.

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