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Job details
Job Role
Engagement Manager
Work Location
San Francisco, CA
State / Region / Province
California
Country
USA
Skills
Domain|Sales|Sales Execution
Domain
Global Markets
Interest Group
Infosys Limited
Company
ITL USA
Requisition ID
145130BR
Salary min
128000
Salary max
250000
Infosys is seeking a Senior Client Partner for its Utilities vertical. The person will lead all client interfaces within the assigned account, working with Group Managers to build and execute the account plan, and will be responsible for client management and growth against the plan. Typically manages a single account or part of a large account with a P&L of $50M+, with a focus on Transmission & Distribution (T&D) and Grid Modernization initiatives, including large transformation programs in SAP Utilities, Oracle Utilities (Billing), and Cloud migrations.
Key Responsibilities:
Client Growth & Relationship Leadership
• Build and execute an account strategy to grow to/exceed $50M+; drive net-new and expansion opportunities.
• Own the opportunity lifecycle (Prospect → Qualify → Shape → Propose → Close) with disciplined pipeline management (3-4x coverage).
• Develop and deepen executive relationships (CIO/CTO/COO/VP T&D, Regulatory/Operations).
Deal Orchestration & Commercials
• Lead multi-tower pursuits (consulting, applications, cloud, data/AI, OT/IT) and multi-year transformations.
• Shape solution, pricing, and commercial structures (T&M, fixed, outcome-based) and negotiate to close $5-25M+ deals.
Delivery Assurance & Customer Success
• Govern delivery outcomes with GDM teams to achieve contractual commitments, margin targets, and client satisfaction/NPS.
• Run executive QBRs/SteerCos and proactively remediate risks.
Ecosystem & Thought Leadership
• Activate the partner ecosystem (SAP Utilities, Oracle Energy & Water-C2M/CC&B, major Hyperscalers) to co-sell and co-deliver.
• Bring thought leadership on Grid Modernization, AMI/ADMS/DERMS/OMS, asset & field service, and cloud data/AI for utilities.
About Infosys Utilities:
Infosys helps water, gas, and power utilities adopt digital technology to address demand and supply-side dynamics. We empower enterprises to improve service delivery, drive innovation, and thrive in the renewable energy landscape. Our digital ecosystem spans T&D and Grid Modernization (AMI, ADMS/DERMS/OMS, asset & field service, data/AI) and leverages SAP Utilities, Oracle Energy & Water (Billing/CC&B/C2M), and cloud platforms to navigate business challenges, opportunities, and risks.
Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
• Direct sales and account management experience in the Utilities industry (Electric, Gas, Water), with proven exposure to Transmission & Distribution (T&D) and Grid Modernization initiatives.
• Experience in SAP Utilities (e.g., IS-U, S/4HANA Utilities/S/4 UCE) is a must-have; exposure to Oracle Utilities (Billing-CC&B/C2M) is strongly preferred.
• Significant business development (origination to close of multi-year programs) and project/engagement governance experience.
• Experience managing Utilities accounts and driving solutions sales and implementations in SAP Utilities; experience positioning Oracle Utilities (Billing) a plus.
• Experience selling/positioning cloud migration and modernization programs (AWS/Azure/GCP) for utility workloads (CIS, analytics, data platforms).
• Track record engaging C-suite and senior operations leaders (CIO/CTO/COO/VP T&D) and building executive relationship maps.
• Hands-on experience with deal shaping, proposal creation, pricing/commercials, and leading executive presentations.
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Proven ability to meet/exceed annual sales targets, with history of closing $5-25M+ multi-tower deals and managing a $50M+ portfolio.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
• MBA degree or foreign equivalent and 12+ years of experience
• Knowledge of utilities industry-specific go-to-market solutions
• Good understanding of utilities industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship
Benefits:
• Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.