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45 Catalis Jobs Hiring Near You

CATALIS

Customer Service Representative

Jacksonville, FL · On-site

$18/hr

Catalis is North America's leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven ...

CATALIS

Process Support Specialist

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Process Support Specialist

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Quality Assurance Specialist

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

Catalis

Process Support Specialist

Tallahassee, FL

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Cardroom Specialist

Jacksonville, FL · On-site

$20 - $26.50/hr

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Senior Treasury Analyst

Alpharetta, GA · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Junior Project Manager

Alpharetta, GA · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Document Management Processor

Jacksonville, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Document Management Processor

Jacksonville, FL · On-site

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our ...

CATALIS

Finance Service Representative

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Operations Finance Analyst

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Junior Project Manager

Alpharetta, GA · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Development Manager

Alpharetta, GA · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Operations Finance Analyst

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

CATALIS

Finance Service Representative

Tallahassee, FL · On-site

Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal ...

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Infographic showing various job openings at Catalis in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

CATALIS

Jacksonville, FL • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Job Type
Full-time
Description
Who we Are:
Catalis is North America's leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens.
Summary: Positioned in a call center environment, provide inbound service to multiple prepaid and investment customers and process transactions as needed.
This is an in-office position at our Jacksonville office, Monday through Friday from 11:00 a.m. to 8:00 p.m.
What you Will Do:
  • Answer incoming phone and email inquiries from customers.
  • Process account maintenance and financial transactions.
  • Assist potential customers with enrollment inquiries.
  • Understand and explain complex rules and regulations of each plan to customer(s).
  • Research and respond to financial inquiries for customers, managers, and client Success Team members.
  • Periodically have input into process improvements and/or new projects to improve overall quality and processing efficiency.
  • Provide the highest level of service to customers and clients to meet or exceed defined service level agreements (SLA).

Requirements
What you Will Need to Succeed:
  • A high school diploma or the equivalent is required
  • Minimum of one year of customer service experience in a call center setting
  • Excellent oral and written communication skills
  • Attention to detail
  • Analytical skills
  • Customer service orientation
  • Proficiency with excel and word
  • A professional attitude is required

What we Offer
  • A dynamic and supportive work environment in a mission driven organization
  • Competitive salary and benefits package, including health, dental, vision insurance
  • Paid time off
  • HSA and FSA options
  • 401(k) plan with matching contributions
  • Paid parental leave
  • ABLE matching contributions for the disability community
  • Employer paid short term and long-term disability insurance and group term life insurance
  • Financial and legal assistance through our EAP (Employee Assistance Program)
  • Opportunities for personal development and career advancement with free access to unlimited courses via Udemy
  • The chance to make a significant impact on the delivery of government services and the lives of citizens
  • Starting salary of $18.00 hourly with opportunity for advancement

EEO Statement
We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law

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