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60 Carle Customer Service Jobs Hiring Near You

Carle Health

CT Technologist - Proctor

Peoria, IL

At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our ...

Carle Health

Manager - Imaging Services

Urbana, IL · On-site

... to, equipment, personnel, scheduling, financial and customer service functions ... At Carle Health, we're committed to fostering a workplace where every team member feels valued ...

Carle Health

Biomed Tech

Peoria, IL · On-site

$24.53 - $40.97/hr

Requires good oral and written communication and customer service skills. Maintains equipment ... At Carle Health, we're committed to fostering a workplace where every team member feels valued ...

Carle Health

Manager - Imaging Services

Urbana, IL · On-site

... customer service functions. Qualifications Certifications: Licensed Radiologic Technologist ... At Carle Health, we're committed to fostering a workplace where every team member feels valued ...

Carle Health

Biomed Tech

Peoria, IL

$24.53 - $40.97/hr

The BMET 2 demonstrates the ability to solve service line customer service problems ... At Carle Health, we're committed to fostering a workplace where every team member feels valued ...

Carle Health

Biomed Tech

Peoria, IL · On-site

$24.53 - $40.97/hr

The BMET 2 demonstrates the ability to solve service line customer service problems ... At Carle Health, we're committed to fostering a workplace where every team member feels valued ...

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Carle Jobs Information

What is it like to work at Carle?

Carle is a healthcare organization that prioritizes a patient-centered approach and a culture of compassion, emphasizing the importance of teamwork and collaboration among its staff.

As a not-for-profit health system, Carle operates multiple hospitals, medical groups, and community health centers, providing a wide range of healthcare services to patients in central Illinois. The organization's mission is to serve the healthcare needs of the community through innovative, high-quality care.

Working at Carle may appeal to individuals who value a sense of purpose and are motivated by the opportunity to make a positive impact on the lives of patients and families in their community, with opportunities for professional growth and development in a dynamic healthcare environment.

What makes Carle an attractive place to work?

Carle is a leading healthcare system in Illinois, known for its commitment to delivering high-quality patient care and advancing medical research. The organization fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a dynamic and supportive setting. By joining Carle, individuals can contribute to improving the health and well-being of their community, while also advancing their own careers and achieving their professional goals.

Do workers at Carle Health get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Carle Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

At Carle Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Carle Health?

Only some people who work part-time can get health insurance.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Carle Health?

Most people who work part-time get paid time off.
67% of people who work part-time say they get paid time off
Based on data from 9 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Carle Health affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Carle Health?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 17% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 46% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 99 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Carle Health worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 152 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Carle Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
74% report that they have enough control over which shifts they work.
Based on data from 128 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Carle Health workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 93 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Carle Health?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Carle Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 153 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Carle Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 152 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Carle Health?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Carle Health job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Carle Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Carle Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carle Health get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Carle Health?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carle Health enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Carle Health recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Carle Health?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Carle Health?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Carle Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Carle Health is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Carle?

    What are the most popular jobs at Carle?

    What are the most popular categories at Carle?

    Infographic showing various Customer Service job openings at Carle in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

    Vice President, Specialty Care Services - Central Region

    Carle Health

    Normal, IL • On-site

    $180K - $250K/yr

    Full-time

    Re-posted 19 days ago

    Carle Health rating

    7.5

    Company rating: 7.5 out of 10

    Based on 213 frontline employees who took The Breakroom Quiz

    235th of 887 rated healthcare providers

    Job description

    Overview
    Reporting up to the Regional President, the Vice President, Specialty Care Services is a member of the Carle leadership team and works closely with the administrative team and associate medical directors in Carle's specialty care division. The Vice President also collaborates with physician and administrative leaders across the Carle Health System to advance Carle's key strategic goals. The Vice President is responsible to supervise overall business and clinical operations, lead quality improvement initiatives, oversee financial performance, and ensure optimal patient experience.
    The Vice President will have an entrepreneurial focus and record of growing clinical services, combined with a strong skill set for operations and clinical program development. The Vice President will have responsibility for planning, directing, and coordinating initiatives related to quality, growth, patient experience/customer service, physician group practice management, and advancement of clinical teaching and research activity. The Vice President provides executive leadership to support the delivery of care and services and across Carle Health System and the communities we serve.
    Responsibilities
    • Establish a patient-centric leadership approach.
    • Develop a strong administrative leadership team to manage and support operational, clinical, and program development goals.
    • In collaboration with Medical Director, develop a strategic plan for each clinical area.
    • Build credibility and trust with physicians, senior leadership and staff across the organization.
    • Facilitate collaborative communication and exchange of information between clinical institute, clinic division and departments, hospital leadership groups, and ambulatory clinics.
    • Define processes to clearly report quality and financial outcomes.
    • Create a shared vision to work collaboratively to achieve a common vision.
    • Ensure that clinical and operational performance contributes to the overall financial health of the system.
    • Oversight of budgeting processes and management of operational budget.
    • Responsible for building a dynamic team dedicated to attaining optimal outcomes.
    • Be sure that the human, financial and material resources are aligned to produce successful operational results and of a competitive market advantage in the following areas: financial outcomes, customer service, work force (physician & support staff) capability and patient experience and service.
    • Monitor employee performance and ensure timely communication of goals, performance evaluations and continued personnel development.
    • Provide leadership, vision, and management to assigned departments.
    • Set departmental strategic direction and develop appropriate tactical plans to meet current and future strategic objectives Support achieving the overall objectives of the Carle Experience.
    • Assume a leadership role in quality improvement activities throughout the service line and system.
    • Support physician engagement strategy.
    • Develop near and long-term financial goals for growth; responsible for coordinating appropriate growth for patient benefit and system efficiencies.
    • Initiate outreach programs to support referral patterns of community-based physicians and strategic partners.
    • Develop marketing efforts that effect physician and community collaboration and partnerships.

    Qualifications
    Certifications:
    • N/A

    Education:
    • Master's Degree: Business Administration or
    • Master's Degree: Healthcare or

    Work Experience:
    • Ambulatory Operations (preferred)
    • Leadership in a related field - 5 Years
    • Ability to lead and direct teams - 5 Years
    • Ability to analyze data - 5 Years
    • Create action plans - 5 Years
    • Change management - 5 Years

    Specialized Knowledge
    • Ability to lead groups from various professional backgrounds
    • Help set priorities
    • Focus the team and others on what's important and sense what will help or hinder accomplishing a goal.
    • Energized, enthusiastic, passionate, and engaged leader with strong intellect and creativity.
    • Advanced communication skills.
    • Dynamic and empowering leader
    • Possesses a positive attitude
    • Will impart a vision for excellence across Carle Health System
    • Focused on developing strategic plans and priorities
    • Effectively achieve established goals and vision.
    • Skilled decision making capability that allows for openness, resolution, and ethical decision making, with high personal integrity with the ability to create, build and foster trust.

    Executive Salary:
    $180,000 - $250,000/yr.
    Carle Health Company Overview
    Find it here.
    Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
    Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
    Salary Range
    The compensation range for this position is $0per hour - $0per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
    Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

    What Carle Health employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Carle

    Sourced by ZipRecruiter

    Each and every employee at Carle makes us better and stronger, so we can take care of our patients and our community. From clinical to professional and technical careers – our team of employees help us change lives. Carle is proud to be named a Great Place to Work®. Alongside Carle BroMenn Medical Center, Carle Health Methodist Hospital, and Carle Health Proctor Hospital, the Carle Foundation Hospital holds Magnet® designation, the nation’s highest honor for nursing care.

    Industry

    Health care and social assistance and hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Urbana, IL, US

    View All Carle Jobs

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