***On-site 3 days per week in Atlanta, GA.***
Role Overview
Seeking an experienced Scrum Master/Project Manager to lead cross-functional teams within our ITSMO.
Key Responsibilities
- Agile Facilitation: Lead all Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, Story Refinement, and Retrospectives.
- Project Governance: Own project-level risks, issues, and blockers. Ensure timely escalation and resolution to keep the team focused on top priorities.
- Executive Reporting: Provide status updates for leadership reporting, ensuring alignment on milestones, budget (cost), schedule, and quality measures.
- Backlog & Story Management: Partner with Product Owners to organize and prioritize the backlog. Ensure stories are updated per PMO standards and reflect real-time status.
- SAFe Support: Assist in coordinating content for Program Increment (PI) demos and support the team in preparing for PI Planning sessions.
- Jira Administration: Develop and maintain Jira boards, project plans, and documentation to drive standardized practices across all Scrum teams.
- Liaison & Communication: Act as the primary point of contact between leadership and project teams to communicate priorities and manage organizational change.
Required Skills & Experience
- Certification: Active Certified Scrum Master (CSM) credential.
- Technical Background: Proven experience working within a Data environment (Data Governance, Analytics, or Data Engineering).
- Agile Expertise: Expert-level knowledge of Agile SCRUM frameworks and the ability to set program-level standards.
- Software Proficiency: Specialized knowledge of JIRA, MS Visio, Excel, and Word.
- Project Management: Demonstrated experience in project planning, time accounting, and managing scope/cost/schedule.
- Soft Skills: Exceptional oral and written communication; strong negotiation, conflict resolution, and decision-making abilities.
Preferred Qualifications
- Data Tools: Experience with Teradata or Databricks environments.
- Advanced Agile: Experience operating within a Scaled Agile Framework (SAFe) or similar enterprise-level Agile environment.
- ITSMO Experience: Previous experience working within an IT Service Management Office.