At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
60 Capital One Branch Assistant Jobs Hiring Near You
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your ... assist other locations in the broader Region. * Available to work a flexible schedule, including ...
Capital One Jobs Information
What is it like to work at Capital One?
Capital One is a company that prioritizes innovation, collaboration, and customer-centricity, fostering a culture that encourages employees to take calculated risks and think creatively. The company's team structure is designed to promote cross-functional collaboration, with employees working in agile teams to drive business outcomes and deliver exceptional customer experiences. Working at Capital One may appeal to candidates who are passionate about technology, data-driven decision-making, and making a positive impact on people's financial lives, with opportunities to grow professionally and contribute to a mission-driven organization.
What makes Capital One an attractive place to work?
Capital One is a leading financial services company that has established itself as a forward-thinking and customer-centric organization, with a strong presence in the digital banking industry. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities for employees to work on cutting-edge projects and develop their skills in a supportive and inclusive culture. By joining Capital One, individuals can contribute to the company's mission of helping people improve their financial health and achieve their goals, while also advancing their own careers and personal development.
Do workers at Capital One get paid breaks?
Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people say they get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Capital One pay people when they’re sick?
Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.
At Capital One, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
81% of people say they have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.
81% of people say they have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Capital One affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.
89% of people say the health insurance costs are okay
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Capital One?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
95% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
- 38% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 13% of people with changing schedules find out their shifts three weeks ahead of time.
- 38% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers at Capital One worry about hours?
Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 99 people who took the Breakroom Quiz between December 2024 and August 2026.
93% of people report they don’t worry about getting enough hours.
Based on data from 99 people who took the Breakroom Quiz between December 2024 and August 2026.
Do Capital One workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between December 2024 and August 2026.
45% report that they don’t have enough control over which shifts they work.
Based on data from 84 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it for Capital One workers to change shifts?
Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to get time off at Capital One?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.
72% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Capital One managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 104 people who took the Breakroom Quiz between December 2024 and August 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 104 people who took the Breakroom Quiz between December 2024 and August 2026.
Do jobs at Capital One spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 103 people who took the Breakroom Quiz between December 2024 and August 2026.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 103 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to take sick days at Capital One?
Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Capital One job good for students?
Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
91% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Capital One good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Capital One feel treated with respect by their managers?
Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.
81% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Capital One get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Capital One?
Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people say they often feel stressed at work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Capital One enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.
43% of people report they don’t enjoy their job.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Capital One recommend working with their team?
Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Capital One?
Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.
74% of people report they got enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Capital One?
Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Capital One’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Capital One is doing?
Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Branch Assistant jobs?
What are the most popular jobs at Capital One?
What are the most popular categories at Capital One?
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 10 days ago
Capital One rating
7.7
Based on 147 frontline employees who took The Breakroom Quiz
93rd of 171 rated banks
Job description
Part Time Branch Ambassador - Tyler
Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.
As a Branch Ambassador, you are the heartbeat of our space. You don't just "process transactions"-you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you're helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience.
We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You are someone who doesn't wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for helping people thrive in an evolving digital world.
What You'll Actually DoThe Guardian of Trust & Accuracy You are the bedrock of our environment's safety and integrity. You'll execute high-volume cash transactions-including deposits, withdrawals, and complex negotiable instrument processing-with 100% accuracy. You maintain a "compliance-first" mindset, ensuring all security, audit, BSA/AML, and federal regulatory standards are met with precision to keep our customers' assets safe.
The Digital Concierge You are a mentor in a digital world. You'll educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments, helping them gain convenience and security in their daily financial lives.
The First-Line Consultant You aren't just answering questions; you're identifying needs. By actively listening, you'll uncover personal or business goals and pair them with the right digital tools or banking solutions to help them succeed.
The Hospitality Lead You move fluidly throughout the space, greeting customers and ensuring no one ever feels like just a "number." You balance the efficiency of a high-volume operation with the warmth of a community-focused partner.
What You Bring- A Hospitality Heart: You have a natural gift for making people feel welcome and heard.
- Tech Fluency: You are an early adopter of apps and digital tools and love teaching others how to use them.
- Precision and Detail: You find satisfaction in getting the numbers right every single time and following clear procedures.
- Adaptability: You enjoy a "fluid" workspace where you might move from a cash drawer to a digital demo in minutes.
- Curiosity: You want to know the "why" behind the "how" and are always looking for ways to improve the customer journey.
This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day.
The PerksWe provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Branch stronger than when you started.
- Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
- Paid Time Off
- Education Assistance
- Matching 401(k) contribution up to 7.5%
- Paid Parental Leave
- Mental Health support
- Back-up Child or Elder Care
- And much more!
- Support surrounding Branches as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.
- Available to work a flexible schedule, including weekends, with hours and days subject to change.
- While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required.
- Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift.
- Lifting up to 25 pounds and moving/standing for extended periods of time
- Regular and consistent attendance
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of Retail, Sales, or Customer Service experience
- At least 6 months of cash handling experience
- Associate's degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills
After you apply
You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Does this sound like the career move you've been looking for? Let's build the future of banking together!
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Tyler, TX: $43,680 - $43,680 for Branch AmbassadorCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
What Capital One employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Capital One
Sourced by ZipRecruiter
Industry
Funds, trusts and financial programs and real estate
Company size
10,000+ Employees
Headquarters location
McLean, VA, US