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66 Caleres Customer Service Jobs Hiring Near You

caleres

Part-Time Sales Associate - Allen Edmonds

Benton, MS · On-site

$13.75 - $18.50/hr

Actively build a strong service atmosphere, catering to the needs and tastes of customers. Assess ... Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds, plus ...

New

caleres

Full-Time Key Holder - Sam Edelman

New York, NY · On-site

$15.25 - $19.25/hr

... Caleres's retail stores - Famous Footwear, Naturalizer, and Allen Edmonds with a 30% Associate ... High School Diploma/GED * 1-3 years of experience in retail store sales, customer service ...

caleres

Part-Time Sales Lead - Famous Footwear

Payson, IL · On-site

$14.75 - $18.25/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

Caleres

Part-Time Sales Lead - Famous Footwear

Woodbridge, VA · On-site

$14.75 - $18.25/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

Caleres

Part-Time Sales Lead - Famous Footwear

Wayne, NJ · On-site

$16.40 - $20.50/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

Caleres

Part-Time Sales Lead - Famous Footwear

Norfolk, NE · On-site

$14.75 - $18.25/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy ...

Caleres

Full-Time Sales Lead - Famous Footwear

Wrentham, MA · On-site

$15.46 - $19.32/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

caleres

Full-Time Sales Lead - Famous Footwear

Kalispell, MT · On-site

$15 - $18.25/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

caleres

Full-Time Key Holder - Sam Edelman

Manhattan, NY

$15.25 - $19.25/hr

... Caleres's retail stores - Famous Footwear, Naturalizer, and Allen Edmonds with a 30% Associate ... High School Diploma/GED * 1-3 years of experience in retail store sales, customer service ...

caleres

Part-Time Sales Lead - Famous Footwear

Logan, IL · On-site

$13.25 - $16.50/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

caleres

$13.50 - $16.75/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

Caleres

Part-Time Sales Lead - Famous Footwear

Essex, VT · On-site

$16.50 - $18.50/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

caleres

Part-Time Sales Lead - Famous Footwear

Springfield, MO · On-site

$13.75 - $16.75/hr

... customer service and determination to deliver them the styles and brands they crave. * Bring the ... across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.

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Caleres Jobs Information

What is it like to work at Caleres?

Caleres is a company that values a collaborative and inclusive work environment, prioritizing employee growth and well-being. As a leading global footwear company, Caleres operates through various brands, including Sam Edelman, Vionic, and Dr. Scholl's, with a diverse team structure that fosters innovation and creativity. Working at Caleres may appeal to candidates who are passionate about the footwear industry and are interested in contributing to a company that prioritizes both business success and social responsibility.

What makes Caleres an attractive place to work?

Caleres is a leading global footwear company with a long history of innovation and a strong reputation for delivering high-quality products. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities to work on cutting-edge projects and contribute to the development of new products and services. By joining Caleres, professionals can gain valuable experience, develop their skills, and be part of a company that is shaping the future of the footwear industry.

Do workers at Caleres get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and September 2026.

Does Caleres pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and September 2026.

At Caleres, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between July 2025 and September 2026.

Do part-time workers get paid time off at Caleres?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and November 2025.

Is the health insurance from Caleres affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and September 2026.

Do people get paid time off at Caleres?

Most people get paid time off work.
68% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 45% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 20 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers at Caleres worry about hours?

Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and September 2026.

Do Caleres workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it for Caleres workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to get time off at Caleres?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and September 2026.

Do Caleres managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and September 2026.

Do jobs at Caleres spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and September 2026.

How easy is it to take sick days at Caleres?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and September 2026.

Is a Caleres job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Caleres good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Caleres feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Caleres get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2026.

Is it stressful to work at Caleres?

Some people feel stressed here.
54% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Caleres enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Caleres recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get enough training when they start at Caleres?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people get support to advance at Caleres?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people think Caleres’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and September 2026.

Do workers feel well informed about how Caleres is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and September 2026.

What are the most popular job types at Caleres?

    What are the most popular jobs at Caleres?

    What are the most popular categories at Caleres?

    Infographic showing various Customer Service job openings at Caleres in the United States as of September 2026, with employment types broken down into 26% Full Time, 73% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

    Director, eCommerce - Sam Edelman

    Manhattan, NY • On-site

    Famous Footwear
    Retail • 10K+ employees
    Learn more about Famous Footwearexternal

    Other

    Medical, Retirement, PTO

    Re-posted 6 days ago

    Famous Footwear rating

    5.9

    Company rating: 5.9 out of 10

    Based on 166 frontline employees who took The Breakroom Quiz

    Job description

    Caleres Office – 1325 Avenue of the Americas, 1325 AVENUE OF THE AMERICAS, NEW YORK, New York, United States of America

    Job Description

    Join our dynamic and thriving footwear company as a Director, eCommerce – Sam Edelman in New York City where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

    What you will be doing
    • Direct daily website operations: Ensure site content, product presentation, promotions and merchandising support business goals.
    • Drive conversion and engagement: Uses site performance, customer behavior and funnel data to improve conversion, engagement, product discovery and order value.
    • Lead website merchandising strategy: Manage assortment placement, product sequencing, category storytelling, content accuracy and seasonal refreshes.
    • Collaborate with internal teams: Partner with merchandising, planning, creative, technology, customer service and marketing to align website execution with product priorities, inventory position and brand storytelling.
    • Understand brand vision and strategy: Partner with brand leadership, creative and marketing teams to ensure the website reflects Sam Edelman’s broader brand ethos, product strategy and campaign storytelling in ways that support discovery, engagement and conversion.
    • Lead key initiatives: Influence cross‑functional priorities to ensure website needs are represented in product, inventory, creative, technology and business decisions.
    • Collaborate with marketing: Partner with marketing channel and CRM owners to shape traffic‑driving, acquisition, retention and loyalty strategies, while optimizing landing experiences, product discovery, personalization and onsite conversion once traffic reaches the website.
    Perks you will enjoy
    • Our Shoe Discounts: 30% Associate Discount across Famous Footwear and Caleres brands.
    • Benefits that Start Day One: Includes 401k, health benefits and PTO.
    • Get Paid When You Want: Access your money as you earn it and request your earnings before payday.
    • Mental Wellness: Free, 24/7 confidential support and resources through CompPsych EAP for eligible associates.
    • Relaxed Dress Code: Feel free to leave your professional attire in the back of your closet.
    Qualifications that make you the perfect fit
    • Bachelor’s degree required; MBA or advanced degree preferred.
    • 7+ years of experience in eCommerce, digital merchandising, site operations, retail merchandising or customer experience.
    • Proven ability to improve website sales performance through merchandising, analytics, testing and cross‑functional execution.
    • Strong understanding of eCommerce KPIs, including conversion, AOV, revenue per session, product engagement and checkout performance.
    • Experience with eCommerce platforms, CMS tools, web analytics, testing platforms, digital merchandising systems and product data processes.

    Sam Edelman is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Famous Footwear, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more.

    Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

    Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud

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    What Famous Footwear employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Famous Footwear

    Sourced by ZipRecruiter

    At Famous Footwear, we believe everyone deserves to feel a little famous. To us, famous isn't about standing out in the crowd. It's about feeling good where you stand right now. Famous Footwear is your place for athletic and casual shoes for the whole family from hundreds of name brands. Famous Footwear is part of Caleres Inc., a diverse portfolio of global footwear brands. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel good...feet first.

    Industry

    Retail

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

    View All Famous Footwear Jobs

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