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CAL IT Group
CAL IT Group

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CAL IT Group Jobs Information

What are the most popular job types at Cal It Group?

    What are the most popular jobs at Cal It Group?

    Infographic showing various Desktop Support job openings at Cal It Group in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Technical Support Specialist - On-Site in Huntington Beach

    Huntington Beach, CA • On-site

    CAL IT Group
    11 - 50 employees
    Learn more about CAL IT Groupexternal

    Full-time

    Re-posted 7 days ago

    Job description

    Job Summary:
    CAL IT Group is a growing full-service Managed Services Provider (MSP) currently seeking a Technical Support Specialist. You will install, upgrade and troubleshoot hardware and software systems while ensuring prompt and accurate customer service to increase client satisfaction.
    Responsibilities:
    • Provide Windows, Mac, mobile device, cloud application (e.g. Microsoft 365, Google Workspace, etc.), support
    • Troubleshoot network connectivity issues, install operating systems & applications, system imaging and system migration
    • Setup and train users with required applications and hardware
    • Resolve issues for clients remotely and in-person
    • Assist with regular proactive monitoring of client backup & data recovery operations
    • Track customer issues and resolutions with using our ticketing system
    • Build rapport with clients
    Qualifications:
    Required:
    • 4-Year College Degree or equivalent experience in a similar position
    • Microsoft 365 / Azure Management
    • VMware experience a plus
    • At least 1 Moderate Level certification desired (e.g. Microsoft, CompTIA)
    • Excellent verbal and written communication skills
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor
    • Must demonstrate the ability to effectively work independently
    • Must have strong organizational, priority and time management skills with the ability to multitask
    • Reliable personal vehicle with the ability to drive to clients as required
    • Ability to participate in after hours on-call rotation
    Company:
    CAL IT Group constantly collaborates in teams within and across departments. Founded in 2016, the company is headquartered in Huntington Beach, USA, with a team of 11-50 employees. The company is currently Early Stage.

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