6 Burson Customer Success Intern Jobs Hiring Near You

Who we are:
Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.
WPP (LSE/NYSE: WPP) is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com
For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.
More about the role:
Burson's People Team is seeking a Human Resources Senior Associate to play a key role in enhancing the overall employee experience across the company. This individual will partner closely with our People Team Business Partners, senior leaders and employees to help drive impactful people initiatives spanning onboarding, internship programming, employee engagement, training program coordination, and day-to-day operations. This is an exciting opportunity to join a collaborative team of passionate people professionals at a highly respected global communications firm.
What you'll do:

• Serve as one of the lead onboarding partners across the U.S providing comprehensive support for all new hire onboarding processes, including Workday entries, onboarding template management, scheduling coordination, and ensuring a seamless best in class employee experience from offer acceptance through first day.

• Co-lead the Harold Burson Summer Internship Program, supporting the full lifecycle from recruitment and onboarding preparation through program coordination and intern experience management throughout the summer.

• In partnership with the U.S L&D team, manage systems, including employee set-up, data accuracy, reporting support, and ongoing process maintenance.

• Track, coordinate, and administer employee personnel milestone programs and ad-hoc recognition efforts, including gift card distribution and related communications.

• Maintain and update internal email distribution lists to ensure organizational accuracy and effective communication across teams and functions.

• Help to support the global Burson strategy through people business partnership, driving performance and business outcomes through People Initiatives

• Oversee management of logistics related to onboarding and offboarding materials

• Additional projects as identified and assigned

Experience that contributes to success:

• 4-6 years of professional experience in HR or related fields, ideally in an agency or professional service environment

• Strong organizational and time management skills

• Excellent communication and interpersonal skills

• Proficiency in Microsoft Office Suite and HRIS

• Ability to handle sensitive and confidential information with discretion

• Ability to partner with remote teams in various locations

• A collaborative mindset

• Ability to adapt to frequently changing schedules and priorities and experience in operating in a dynamic, fast-paced environment where change is constant

• Ability to work independently, multi-task and prioritize workload with strong follow-through

#LI-BO2
Burson is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package; click here for more details: https://mybenefits.wpp.com/public/welcome.
The base salary for this position at the time of this posting may range between:
$40,000-$85,000 USD
You belong at Burson:
Our vision is for Burson to be the leading 'academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today's leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.
At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can't do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view-your talent-is what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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