Identify recurring issues and recommend long-term solutions or process improvements. * Ensure ... Bachelor's degree in Information Technology, Computer Science, or a related field. * 5+ years of ...
60 Bti Solutions Network Field Engineer Jobs Hiring Near You
Identify recurring issues and recommend long-term solutions or process improvements. * Ensure ... Bachelor's degree in Information Technology, Computer Science, or a related field. * 5+ years of ...
We are seeking a candidate to support the hardware, software, and network infrastructure required ... Great interpersonal skills/Communicator Why work at BTI? We're committed to creating a workplace ...
We are seeking a candidate to support the hardware, software, and network infrastructure required ... Great interpersonal skills/Communicator Why work at BTI? We're committed to creating a workplace ...
Korean Bilingual Accounting Staff
$54K - $71K/yr
Bachelor's degree in Accounting or a related field preferred * Experience in Accounts Receivable ... Ability to work effectively in a fast-paced, multi-deadline environment Why work at BTI? We're ...
Korean Bilingual Accounting Staff
$54K - $71K/yr
Bachelor's degree in Accounting or a related field preferred * Experience in Accounts Receivable ... Ability to work effectively in a fast-paced, multi-deadline environment Why work at BTI? We're ...
Bachelor's degree in Finance, Business, Information technology or a related field or equivalent practical experience. Why work at BTI? We're committed to creating a workplace where employees feel ...
New
Bachelor's degree in Finance, Business, Information technology or a related field or equivalent practical experience. Why work at BTI? We're committed to creating a workplace where employees feel ...
New
Bachelor's degree in Accounting or Financeor related field * 2+ years of Experience onAccounting or ... Must be able to speak Korean/English bilingual Why work at BTI? We're committed to creating a ...
Bachelor's degree in Accounting or Financeor related field * 2+ years of Experience onAccounting or ... Must be able to speak Korean/English bilingual Why work at BTI? We're committed to creating a ...
Utilize independent judgement and discretion and network balance capacity tools to determine ... Why work at BTI? We're committed to creating a workplace where employees feel valued, supported ...
Utilize independent judgement and discretion and network balance capacity tools to determine ... Why work at BTI? We're committed to creating a workplace where employees feel valued, supported ...
Business Systems Analyst
Plano, TX · On-site
Business & Field Support * Provide daily on-site support to business users, addressing inquiries ... Investigate data discrepancies and collaborate with data engineering teams to resolve upstream ...
Business Systems Analyst
Plano, TX · On-site
Business & Field Support * Provide daily on-site support to business users, addressing inquiries ... Investigate data discrepancies and collaborate with data engineering teams to resolve upstream ...
We are currently seeking a Night Team Coordinator / Field Quality Inspector to oversee our night ... Spanish proficiency is a plus Why work at BTI? We're committed to creating a workplace where ...
We are currently seeking a Night Team Coordinator / Field Quality Inspector to oversee our night ... Spanish proficiency is a plus Why work at BTI? We're committed to creating a workplace where ...
Qualifications Bachelor's degree in business, Engineering, Automotive Technology, or related field ... at BTI? We're committed to creating a workplace where employees feel valued, supported, and ...
Qualifications Bachelor's degree in business, Engineering, Automotive Technology, or related field ... at BTI? We're committed to creating a workplace where employees feel valued, supported, and ...
Experienced database development skills including advanced SQL programming Preferred Skills ... Retail or Ecommerce experience or an internship within e-commerce a plus Why work at BTI? We're ...
Experienced database development skills including advanced SQL programming Preferred Skills ... Retail or Ecommerce experience or an internship within e-commerce a plus Why work at BTI? We're ...
We are currently seeking a Night Team Coordinator / Field Quality Inspector to oversee our night ... Spanish proficiency is a plus Why work at BTI? We're committed to creating a workplace where ...
We are currently seeking a Night Team Coordinator / Field Quality Inspector to oversee our night ... Spanish proficiency is a plus Why work at BTI? We're committed to creating a workplace where ...
Business Systems Analyst
Plano, TX · On-site
Business & Field Support * Provide daily on-site support to business users, addressing inquiries ... Investigate data discrepancies and collaborate with data engineering teams to resolve upstream ...
Business Systems Analyst
Plano, TX · On-site
Business & Field Support * Provide daily on-site support to business users, addressing inquiries ... Investigate data discrepancies and collaborate with data engineering teams to resolve upstream ...
Qualifications Bachelor's degree in business, Engineering, Automotive Technology, or related field ... at BTI? We're committed to creating a workplace where employees feel valued, supported, and ...
Qualifications Bachelor's degree in business, Engineering, Automotive Technology, or related field ... at BTI? We're committed to creating a workplace where employees feel valued, supported, and ...
... field/s desired. Skills: * Technical: Proficient in ICT systems, cloud platforms, and digital ... at BTI? We're committed to creating a workplace where employees feel valued, supported, and ...
... field/s desired. Skills: * Technical: Proficient in ICT systems, cloud platforms, and digital ... at BTI? We're committed to creating a workplace where employees feel valued, supported, and ...
Experienced database development skills including advanced SQL programming Preferred Skills ... Retail or Ecommerce experience or an internship within e-commerce a plus Why work at BTI? We're ...
Experienced database development skills including advanced SQL programming Preferred Skills ... Retail or Ecommerce experience or an internship within e-commerce a plus Why work at BTI? We're ...
Load Planner/Tracker
Coppell, TX · On-site
Utilize independent judgement and discretion and network balance capacity tools to determine ... Why work at BTI? We're committed to creating a workplace where employees feel valued, supported ...
Load Planner/Tracker
Coppell, TX · On-site
Utilize independent judgement and discretion and network balance capacity tools to determine ... Why work at BTI? We're committed to creating a workplace where employees feel valued, supported ...
... related field. Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and business ... Strong critical-thinking skills to address challenges and develop solutions. Data Analysis Tools:
New
... related field. Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and business ... Strong critical-thinking skills to address challenges and develop solutions. Data Analysis Tools:
New
Bachelor's degree, or minimum of 3 years of experience in Contract Management or a related field ... Must be able to speak Korean/English bilingual Why work at BTI? We're committed to creating a ...
Bachelor's degree, or minimum of 3 years of experience in Contract Management or a related field ... Must be able to speak Korean/English bilingual Why work at BTI? We're committed to creating a ...
Bachelor's degree, or minimum of 3 years of experience in Contract Management or a related field ... Must be able to speak Korean/English bilingual Why work at BTI? We're committed to creating a ...
Bachelor's degree, or minimum of 3 years of experience in Contract Management or a related field ... Must be able to speak Korean/English bilingual Why work at BTI? We're committed to creating a ...
Load Planner
Fullerton, CA · Hybrid
$26/hr
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field ... Rate: up to $26/h + OT Why work at BTI? We're committed to creating a workplace where employees ...
Load Planner
Fullerton, CA · Hybrid
$26/hr
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field ... Rate: up to $26/h + OT Why work at BTI? We're committed to creating a workplace where employees ...
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Full-time
Posted 6 days ago
Job description
Korean Bilingual IT Technical Support
Overview:
We are seeking a Korean/English bilingual skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments.
Key Responsibilities:
- Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments.
- Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.).
- Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools.
- Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution.
- Perform user onboarding/offboarding and manage access rights through AD and other systems.
- Provide on-site & off-hour VIP Support for Executives and other urgent cases.
- Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.).
- Assist with software deployment, patching, and system updates.
- Identify recurring issues and recommend long-term solutions or process improvements.
- Ensure compliance with IT security policies and procedures.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5+ years of hands-on experience in an IT support role in an enterprise environment.
- Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP).
- Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications.
- Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.).
- Strong problem-solving and communication skills, both written and verbal.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred.
- VDI support experience is a plus.
- MacOS support experience is a plus.
- Working knowledge of ITIL practices is a plus.
Preferred Experience:
- Experience in IT service desk environments supporting 500+ end users.
- Exposure to basic scripting (PowerShell) for automation tasks.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy).
- Experience with Enterprise Mobility Management (or Mobile Device Management).
- Experience with WDS (Windows Distribution Services).
- Experience with disk imaging/cloning tools.
We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.
We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.
About BTI Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Richardson, TX, US
Year founded
2006