16 Brycetech Customer Service Jobs Hiring Near You

Company Description

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D programs, and strategic advisory support. Our clients - including NASA, DoD, HHS, DHS, and other civil and national security agencies - rely on us to drive mission success and accelerate innovation.

BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for five consecutive years and received a GovCon Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.

Job Description

BryceTech is seeking an experienced Program Manager to lead acquisition support services for the Centers for Disease Control and Prevention (CDC), Office of Acquisition Services (OAS). This position will oversee a team of acquisition professionals supporting cradle-to-grave federal procurement activities that enable critical CDC mission initiatives.

The Program Manager will serve as the primary interface with Government leadership, ensure contract performance, manage staffing and workload distribution, oversee quality control, and support the successful execution of procurement actions throughout the acquisition lifecycle.

Responsibilities

• Serve as the primary point of contact for the Government and provide overall contract management
• Lead and supervise acquisition professionals supporting CDC procurement operations
• Monitor contract performance, staffing levels, workload distribution, and service quality
• Provide oversight to a team of contractors supporting CDC's pre-award, solicitation, evaluation, award, and post-award acquisition activities
• Support CDC procurement planning and acquisition strategy development as a subject matter expert. Develop draft justifications, contracting strategies, and source selection documentation
• Manage the review and administration of contract deliverables, including monthly progress reports, status reports, and performance metrics
• Coordinate the recommendation and monitoring of corrective actions, risk mitigation activities, and customer satisfaction initiatives
• Ensure compliance with the Federal Acquisition Regulation (FAR), HHS Acquisition Regulation (HHSAR), CDC policies, and agency procedures
• Track procurement request workloads, procurement administrative lead times (PALT), and performance objectives
• Participate in customer meetings and executive-level discussions regarding acquisition requirements

Qualifications

Required Qualifications

• Bachelor's degree
• Minimum seven (7) years of experience in contracting, acquisition planning, or a combination of these disciplines
• Current or previous FAC-C certification held for a minimum of five (5) years, or civilian equivalent certification
• Demonstrated experience managing acquisition support programs or acquisition teams
• Knowledge of FAR, HHSAR, and federal procurement processes
• Strong written and verbal communication skills

Preferred Qualifications

• Previous experience supporting CDC, HHS, or other federal civilian agencies
• Experience with Integrated Contracts Expert (ICE)
• Experience managing cradle-to-grave acquisition operations
• Experience supporting multiple contract types and complex acquisition requirements

Additional Information

Position is contingent upon contract award. 

BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.

All your information will be kept confidential according to EEO guidelines.