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Brookfield Properties
Brookfield Properties

62 Brookfield Properties Learning Manager Jobs Hiring Near You

Brookfield Properties

Analyst, Service Desk

Cleveland, OH · On-site

$50K - $60K/yr

The Brookfield Properties Corporate team brings together subject matter experts who lead with ... Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn ...

Brookfield Properties

Assistant, Accounts Payable

Atlanta, GA · On-site

$18.25 - $22.75/hr

As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management. We Are Brookfield Properties:

Brookfield Properties

Senior DevOps Engineer

Cleveland, OH · On-site

$126K - $162K/yr

The Brookfield Properties Corporate team brings together subject matter experts who lead with ... VPC, IAM, S3, Secrets Manager, CloudWatch, ALB, Route53, ACM * Experience with Infrastructure-as ...

Brookfield Properties

Senior DevOps Engineer

Chicago, IL · On-site

$133K - $172K/yr

The Brookfield Properties Corporate team brings together subject matter experts who lead with ... VPC, IAM, S3, Secrets Manager, CloudWatch, ALB, Route53, ACM * Experience with Infrastructure-as ...

Brookfield Properties

Senior DevOps Engineer

Cleveland, OH · On-site

$126K - $162K/yr

The Brookfield Properties Corporate team brings together subject matter experts who lead with ... VPC, IAM, S3, Secrets Manager, CloudWatch, ALB, Route53, ACM * Experience with Infrastructure-as ...

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Brookfield Properties Jobs Information

What is it like to work at Brookfield Properties?

Brookfield Properties is a global commercial real estate company that values a collaborative and innovative work environment, fostering a culture of teamwork and open communication among its employees.

The company's structure is divided into various teams, including property management, leasing, and development, allowing employees to specialize in their areas of interest and contribute to the company's mission of creating vibrant and sustainable communities. Brookfield Properties' global presence also offers opportunities for employees to work on diverse projects and interact with colleagues from different regions.

Working at Brookfield Properties may appeal to candidates who are passionate about real estate, sustainability, and community development, as the company offers a dynamic and challenging work environment with opportunities for professional growth and development in a global industry leader.

Do workers at Brookfield Properties get paid breaks?

No. Most people don’t get paid breaks.
94% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and May 2026.

Does Brookfield Properties pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

At Brookfield Properties, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Brookfield Properties affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at Brookfield Properties?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Brookfield Properties worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Brookfield Properties?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Brookfield Properties managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Brookfield Properties spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
55% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Brookfield Properties?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Brookfield Properties feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Brookfield Properties get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and May 2026.

Is it stressful to work at Brookfield Properties?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Brookfield Properties enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Brookfield Properties recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Brookfield Properties?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Brookfield Properties?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Brookfield Properties’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Brookfield Properties is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Learning Manager jobs?
What are the most popular jobs at Brookfield Properties?
What are the most popular categories at Brookfield Properties?
Infographic showing various Learning Manager job openings at Brookfield Properties in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Hybrid job distribution.
Analyst, Service Desk

Analyst, Service Desk

Brookfield Properties

Cleveland, OH • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Brookfield Properties rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

99th of 153 rated real estate companies

Job description

Location
Key Tower - 127 Public Square
Job Description
We Are Brookfield Properties:
At Brookfield Properties, our people are the foundation of our success.
The Brookfield Properties Corporate team brings together subject matter experts who lead with confidence, adaptability, and resourcefulness. The corporate group works across all sectors of Brookfield's real estate business - including housing, logistics, hospitality, office, and retail - collaborating with our best-in-class asset managers.
We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Analyst, Service Desk will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience.
This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT.
Responsibilities
  • Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development.
  • Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM.
  • Deliver remote support using industry-standard tools to resolve technical issues efficiently.
  • Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow.
  • Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect.
  • Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing.
  • Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance.
  • Evaluate software and hardware compatibility to support system upgrades and application rollouts.
  • Engage with external vendors for escalated issue resolution beyond internal support capabilities.
  • Provide technical support for companywide meetings, events, and conferences to ensure seamless execution.
  • Monitor ServiceNow trends and resolution history to identify and recommend preventative measures.
  • Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience.
Qualifications
  • High School Diploma or GED required.
  • Minimum of 2 years of experience in an IT support role.
  • Experience working in a call queue environment is a plus.
  • Familiarity with ServiceNow preferred.
  • Demonstrated understanding of IT concepts and processes within an ITIL framework.
  • Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments.
  • Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building.
  • Proven ability to collaborate effectively across technical teams and resolver groups.
  • Excellent verbal and written communication skills.
  • Commitment to representing the IT department professionally and positively in all business interactions.
  • General awareness of cybersecurity best practices and ability to provide basic guidance to end users.

Your Career @ Brookfield Properties:
At Brookfield Properties, your career progression is important to us. As a successful employee, you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees. We also invest time into training and developing our people.
Compensation & Benefits:
Salary Type: Exempt
Pay Frequency: Bi-weekly
Annual Base Salary Range: $50,000-$60,000
Medical & Pharmacy Coverage: Yes, under Brookfield Medical Plan
Dental Coverage: Yes, under Brookfield Medical Plan
Vision Coverage: Yes, under Brookfield Medical Plan
Retirement: 401(k)
Insurance: Employer-paid life & short/long term disability
Brookfield Properties is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
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