Customer Success Manager
Lehi, UT · On-site
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Broccoli Ai
60 Broccoli Ai Jobs Hiring Near You
Customer Success Manager
Lehi, UT · On-site
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Customer Success Manager
Lehi, UT · On-site
$95K - $120K/yr
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Customer Success Manager
Lehi, UT · On-site
$95K - $120K/yr
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Sales Manager
Lehi, UT · On-site
$250K - $300K/yr
ASAP OTE: $250,000-$300,000 About Broccoli Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies grow ...
Sales Manager
Lehi, UT · On-site
$250K - $300K/yr
ASAP OTE: $250,000-$300,000 About Broccoli Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies grow ...
Executive AI Value Creation Director
San Francisco, CA · On-site
$150 - $200/hr
Broccoli AI in San Francisco is seeking a Senior Director of AI Strategy to lead AI value creation for strategic customers. You will engage with top executives to drive measurable improvements across ...
Executive AI Value Creation Director
San Francisco, CA · On-site
$150 - $200/hr
Broccoli AI in San Francisco is seeking a Senior Director of AI Strategy to lead AI value creation for strategic customers. You will engage with top executives to drive measurable improvements across ...
Expansion Account Executive
Lehi, UT · On-site
$200K - $250K/yr
ASAP OTE: $200,000-$250,000 About Broccoli Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies grow ...
Expansion Account Executive
Lehi, UT · On-site
$200K - $250K/yr
ASAP OTE: $200,000-$250,000 About Broccoli Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies grow ...
Software Engineer, Growth
San Francisco, CA · On-site
$120 - $160/hr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we ...
Software Engineer, Growth
San Francisco, CA · On-site
$120 - $160/hr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we ...
Strategy & Operations Lead, New Verticals
San Francisco, CA · On-site
$120 - $160/hr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses . We work with plumbing, HVAC, and electrical contractors -- the people who keep homes running -- and we ...
Strategy & Operations Lead, New Verticals
San Francisco, CA · On-site
$120 - $160/hr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses . We work with plumbing, HVAC, and electrical contractors -- the people who keep homes running -- and we ...
AI Operations Lead
San Francisco, CA · On-site
$150K - $200K/yr
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
AI Operations Lead
San Francisco, CA · On-site
$150K - $200K/yr
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
AI Operations Lead
San Francisco, CA · On-site
$179K/yr
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
AI Operations Lead
San Francisco, CA · On-site
$179K/yr
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Staff Software Engineer
San Francisco, CA · On-site
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Staff Software Engineer
San Francisco, CA · On-site
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Technical Recruiter
San Francisco, CA · On-site
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Technical Recruiter
San Francisco, CA · On-site
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
About Broccoli Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to ...
About Broccoli Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to ...
Staff Software Engineer
San Francisco, CA · On-site
$200K - $350K/yr
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Staff Software Engineer
San Francisco, CA · On-site
$200K - $350K/yr
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Head of Demand Gen
San Francisco, CA · On-site
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Head of Demand Gen
San Francisco, CA · On-site
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Head of AI Success
San Francisco, CA · On-site
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Head of AI Success
San Francisco, CA · On-site
About Broccoli AI At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
AI Tech Support
Lehi, UT · On-site
$70K - $100K/yr
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
AI Tech Support
Lehi, UT · On-site
$70K - $100K/yr
About Broccoli At Broccoli, we're building AI teammates for the people who build and maintain our world. We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that ...
Broccoli Ai Jobs Information
Other
Re-posted 20 days ago
Job description
About Broccoli AI
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
AI Success Manager - Broccoli AI
This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer happiness, product usage, and NDR.
What you'll do
Analytical
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
- Hundreds of contractors rely on Broccoli every day.
- We've grown to $15M+ ARR in under two years.
- We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
- We're backed by Khosla Ventures and Y Combinator.
AI Success Manager - Broccoli AI
This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer happiness, product usage, and NDR.
What you'll do
- Own a portfolio of customers (SMB → enterprise)
- Drive adoption and usage of Broccoli's AI agents
- Identify and execute expansion opportunities:
- More call volume
- More products (inbound, outbound, QA, etc.)
- More locations
- Monitor account health using data (usage, bookings)
- Run onboarding and ensure fast time-to-value
- Work closely with product + engineering to improve outcomes
Analytical
- You're comfortable with data and metrics
- You can quickly understand what's working vs not
- You don't wait for instructions - you figure things out
- You think in workflows and outcomes, not tasks
- You use tools like Claude to move faster and automate work
- You look for leverage in everything you do
- You understand your job is to grow accounts, not just support them
- You're comfortable identifying and pushing upsells
- You care about customer outcomes - revenue, bookings, efficiency
- You're willing to push customers to change how they operate
- Your accounts expand consistently
- High product adoption and usage across customers
- Low churn, high NDR
- Customers see clear ROI from Broccoli
- You manage more accounts over time without losing quality (through systems + AI)
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.