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81 Bone Dry Roofing Customer Service Jobs Hiring Near You

Bone Dry Roofing

Commercial Roofing Technician

Dayton, OH · On-site

$18 - $30/hr

At Bone Dry Roofing, we value integrity, accountability, and customer service, ensuring every technician represents our commitment to quality roofing work and long-term service relationships. Key ...

Bone Dry Roofing

Commercial Roofing Technician

Dayton, OH · On-site

$18 - $30/hr

At Bone Dry Roofing, we value integrity, accountability, and customer service, ensuring every technician represents our commitment to quality roofing work and long-term service relationships. Key ...

Bone Dry Roofing

Roofing Repair Technician

Lexington, KY

$60K - $100K/yr

... Bone Dry Roofing as a Repair Technician , where each technician plays a vital role in delivering high-quality roof repair solutions and exceptional customer service. This technician position is field ...

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Bone Dry Roofing Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Bone Dry Roofing?

Bone Dry Roofing is a company that values a strong work ethic and a commitment to customer satisfaction, fostering a culture of professionalism and teamwork. The company operates with a team-based structure, offering opportunities for growth and development, and provides a comprehensive training program for its employees. Working at Bone Dry Roofing may appeal to individuals who are looking for a stable and rewarding career in the roofing industry, with opportunities for advancement and a sense of accomplishment from delivering high-quality services to customers.
What are the most popular job types at Bone Dry Roofing?
    What are the most popular jobs at Bone Dry Roofing?
    What are the most popular categories at Bone Dry Roofing?
    Infographic showing various Customer Service job openings at Bone Dry Roofing in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 100% Physical job distribution.
    Commercial Roofing Service Manager

    Commercial Roofing Service Manager

    Bone Dry Roofing

    Indianapolis, IN • On-site

    $55K - $90K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 24 days ago

    Job description

    About Bone Dry Roofing: 

    Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Commercial Roofing Service Manager to join our growing family.

    Benefits & Compensation

    • Compensation of $55,000-90,000 depending on experience

    • Medical, Dental, and Vision Insurance plans available to full-time employees

    • Company Paid Life, & Short-Term Disability Insurance up to a specified amount 

    • +More options including Voluntary Life, Accident, Critical Illness and Hospital Indemnity Plans

    • 401K Plan with Company Match

    • Paid Time Off and Paid holidays (after 90 days of service, in accordance with company policy)

    • Company truck and fuel provided for company use

    • Weekly Pay

    • Opportunities for career advancement and skill development

    • Free access to Onsite Gym and showers

    Job Overview
    Bone Dry Roofing is seeking a driven Commercial Roofing Service Manager to lead field operations, support commercial roofing teams, and ensure high-quality service delivery across all projects. This role is ideal for a hands-on leader with strong technical roofing knowledge and a passion for developing people, improving processes, and delivering exceptional customer service.
    Responsibilities

    • Lead and supervise daily commercial roofing service operations across multiple job sites

    • Oversee scheduling, inspections, and completion of commercial roofing projects

    • Serve as the primary leader for field teams, providing direction, coaching, and support

    • Ensure all roofing work is completed safely, efficiently, and to company standards

    • Maintain strong customer service communication with clients throughout each project lifecycle

    • Act as a leader in resolving field issues and ensuring timely service execution

    • Develop and mentor roofing technicians and field staff to strengthen team performance

    • Coordinate with internal departments to support smooth roofing service operations

    • Reinforce safety protocols and compliance on all commercial roofing job sites

    Requirements

    • 2+ years of commercial roofing experience

    • 1-2 years of leadership experience in a roofing or construction environment

    • Strong knowledge of low-slope roofing systems

    • Ability to climb ladders and work at heights regularly

    • Valid driver's license required

    • Must pass background check and pre-employment drug screen

    • Strong communication skills and proven ability to lead teams effectively

    • Demonstrated commitment to customer service in field operations

    • Ability to manage multiple priorities in a fast-paced roofing environment

    Work Environment

    • This position primarily involves working in the field at work sites

    • Must be able to work in varied weather conditions and in a physically demanding environment.

    • Must be able to occasionally lift and carry 50 lbs. 

    • Ability to climb ladders to determine work needs

    Driving
    • Must possess a valid driver's license and maintain an acceptable driving record that meets company and insurance requirements to travel to and from work sites.

    Why Join Bone Dry Roofing:

    • A chance to make a measurable impact at a nationally growing, family-owned company

    • Collaborative and supportive team environment

    • Competitive salary, benefits, and professional growth opportunities

    At Bone Dry-We build more than roofs. We build careers!

    Whether you begin in production as an apprentice or technician, or in administration, customer service, or sales, you will be provided great training and development, leading to  career advancement opportunities. Apply and start on your career path today.

    To apply, complete our quick 3-minute application. Our team will review your application within 24-48 hours.


    Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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