... company policies and procedures. Inspect F&B facilities to ensure ready for service. 2. Partner with Lodging and Biltmore leadership to negotiate prices & contracts, develop special events and new ...

Biltmore Estate is a museum and tourist attraction in Asheville, North Carolina.
Breakroom Rating
Based on 12 frontline employees from Biltmore Company who took The Breakroom Quiz
60 Biltmore Event Jobs Hiring Near You
... company policies and procedures. Inspect F&B facilities to ensure ready for service. 2. Partner with Lodging and Biltmore leadership to negotiate prices & contracts, develop special events and new ...
Turf Specialist II - Full Time
Asheville, NC · On-site
$17.09/hr
... other special events. The Biltmore Company considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position.
Turf Specialist II - Full Time
Asheville, NC · On-site
$17.09/hr
... other special events. The Biltmore Company considers a consistently positive, cooperative, self-motivated, courteous, and professional attitude to be an essential function of every position.
... company policies and procedures. Inspect F&B facilities to ensure ready for service. 2. Partner with Lodging and Biltmore leadership to negotiate prices & contracts, develop special events and new ...
... company policies and procedures. Inspect F&B facilities to ensure ready for service. 2. Partner with Lodging and Biltmore leadership to negotiate prices & contracts, develop special events and new ...
... the company as needed. Schedules are flexible and can vary, but are generally 6:30am-5pm; some ... Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
... the company as needed. Schedules are flexible and can vary, but are generally 6:30am-5pm; some ... Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees
Creamery Attendant - Reserve
Asheville, NC · On-site
$16.32 - $22/hr
Opportunity to attend Biltmore's holiday party, and other company events * And much more! Requirements: 1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ...
Creamery Attendant - Reserve
Asheville, NC · On-site
$16.32 - $22/hr
Opportunity to attend Biltmore's holiday party, and other company events * And much more! Requirements: 1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ...
$18 - $22/hr
Staff will also offer general assistance and support to the team, department, and company as needed ... Hill Village, Biltmore events and products, and Asheville area information. Requirements: 1. ...
$18 - $22/hr
Staff will also offer general assistance and support to the team, department, and company as needed ... Hill Village, Biltmore events and products, and Asheville area information. Requirements: 1. ...
$16.32 - $22/hr
Opportunity to attend Biltmore's holiday party, and other company events * And much more! Requirements: 1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ...
$16.32 - $22/hr
Opportunity to attend Biltmore's holiday party, and other company events * And much more! Requirements: 1. Previous hospitality, restaurant, retail and/or guest service experience preferred. The ...
In addition, staff will provide general support for the restaurant team, leadership, and company ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
In addition, staff will provide general support for the restaurant team, leadership, and company ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Village Hotel F&B Café Attendant - Flex
Asheville, NC · On-site
$18 - $22/hr
Staff will also offer general assistance and support to the team, department, and company as needed ... Hill Village, Biltmore events and products, and Asheville area information. Requirements: 1. ...
Village Hotel F&B Café Attendant - Flex
Asheville, NC · On-site
$18 - $22/hr
Staff will also offer general assistance and support to the team, department, and company as needed ... Hill Village, Biltmore events and products, and Asheville area information. Requirements: 1. ...
Cottage Butler - Flex
Asheville, NC · On-site
$17.09/hr
... with Biltmore standards. Responsibilities will include handling welcome/departure for guests ... Assists with planning and organizing events in the Cottage. Serve as personal valet to the guest of ...
Cottage Butler - Flex
Asheville, NC · On-site
$17.09/hr
... with Biltmore standards. Responsibilities will include handling welcome/departure for guests ... Assists with planning and organizing events in the Cottage. Serve as personal valet to the guest of ...
$16.32/hr
... company. Pay rate starts at $6.00/hr + tips, minimum $16.32/hr Schedule varies within hours of 10 ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
$16.32/hr
... company. Pay rate starts at $6.00/hr + tips, minimum $16.32/hr Schedule varies within hours of 10 ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Bistro Bartender- Reserve
Asheville, NC · On-site
In addition, staff will provide general support for the restaurant team, leadership, and company ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Bistro Bartender- Reserve
Asheville, NC · On-site
In addition, staff will provide general support for the restaurant team, leadership, and company ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
$17.09/hr
... with Biltmore standards. Responsibilities will include handling welcome/departure for guests ... Assists with planning and organizing events in the Cottage. Serve as personal valet to the guest of ...
$17.09/hr
... with Biltmore standards. Responsibilities will include handling welcome/departure for guests ... Assists with planning and organizing events in the Cottage. Serve as personal valet to the guest of ...
... company and departmental policies and procedures. 8. Be familiar with Biltmore services, features, activities and special events in order to respond to guest inquiries accurately. 9. Maintain ...
... company and departmental policies and procedures. 8. Be familiar with Biltmore services, features, activities and special events in order to respond to guest inquiries accurately. 9. Maintain ...
... company and departmental policies and procedures. 8. Be familiar with Biltmore services, features, activities and special events in order to respond to guest inquiries accurately. 9. Maintain ...
... company and departmental policies and procedures. 8. Be familiar with Biltmore services, features, activities and special events in order to respond to guest inquiries accurately. 9. Maintain ...
... company. Requirements 1. High school diploma (or GED). Additional training/certification(s ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
... company. Requirements 1. High school diploma (or GED). Additional training/certification(s ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
... and company. Schedule can vary but generally 11am - 5pm or 4pm - 11pm; weekend and holiday ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
... and company. Schedule can vary but generally 11am - 5pm or 4pm - 11pm; weekend and holiday ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Cedric's Tavern Bartender - Reserve
Asheville, NC · On-site
$16.32/hr
... company. Pay rate starts at $6.00/hr + tips, minimum $16.32/hr Schedule varies within hours of 10 ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Cedric's Tavern Bartender - Reserve
Asheville, NC · On-site
$16.32/hr
... company. Pay rate starts at $6.00/hr + tips, minimum $16.32/hr Schedule varies within hours of 10 ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Inn Bartender - Flex
Asheville, NC · On-site
... and company. Schedule can vary but generally 11am - 5pm or 4pm - 11pm; weekend and holiday ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
Inn Bartender - Flex
Asheville, NC · On-site
... and company. Schedule can vary but generally 11am - 5pm or 4pm - 11pm; weekend and holiday ... Biltmore, special activities/events, and Asheville and surrounding areas. 9. Must be 21 years of ...
... company and departmental policies and procedures. 8. Be familiar with Biltmore services, features, activities and special events in order to respond to guest inquiries accurately. 9. Maintain ...
... company and departmental policies and procedures. 8. Be familiar with Biltmore services, features, activities and special events in order to respond to guest inquiries accurately. 9. Maintain ...
Biltmore Company Jobs Information
Do workers at Biltmore Estate get paid breaks?
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.
Does Biltmore Estate pay people when they’re sick?
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2026.
At Biltmore Estate, are sick days and vacation days separate paid time off?
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and April 2026.
Is the health insurance from Biltmore Estate affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Biltmore Estate?
78% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 67% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 33% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers at Biltmore Estate worry about hours?
44% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Biltmore Estate workers get to choose the shifts they work?
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
How easy is it for Biltmore Estate workers to change shifts?
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
How easy is it to get time off at Biltmore Estate?
73% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and April 2026.
Do Biltmore Estate managers change schedules at the last minute?
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at Biltmore Estate spill into time workers aren’t paid for?
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.
How easy is it to take sick days at Biltmore Estate?
73% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at Biltmore Estate feel treated with respect by their managers?
73% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Biltmore Estate get to take their breaks without interruption?
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.
Is it stressful to work at Biltmore Estate?
73% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Biltmore Estate enjoy their jobs?
89% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people at Biltmore Estate recommend working with their team?
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get enough training when they start at Biltmore Estate?
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get support to advance at Biltmore Estate?
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people think Biltmore Estate’s headquarters understands what’s happening where they work?
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers feel well informed about how Biltmore Estate is doing?
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Biltmore?
What are the most popular jobs at Biltmore?
What are the most popular categories at Biltmore?

Full-time
Re-posted 17 days ago
Biltmore Estate rating
8.2
Biltmore Estate
Based on 12 frontline employees who took The Breakroom Quiz
5.6
Hospitality employers average
Based on 103,886 frontline employees who took The Breakroom Quiz
The best things about working at Biltmore Estate
Featured by Biltmore Estate, based on 12 Breakroom Quiz responses from their frontline employees
89%
say they enjoy their job
78%
say their managers don’t change their shifts at short notice
73%
say they have respectful managers
Featured by Biltmore Estate, based on 12 Breakroom Quiz responses from their frontline employees
Job description
Job Summary
The Restaurant General Manager (RGM) will oversee all Village Hotel F&B operations, including Front of the House and Culinary, for both the Kitchen Cafe and Village Social. Responsibilities include achieving all financial, staff satisfaction, and guest satisfaction goals. The incumbent will respond in a professional and courteous manner to all staff and guests and help resolve any service gaps; will work to ensure the environment for employees and guests will be safe, positive, professional, and engaging; and will take necessary steps to improve revenue and exceed standards to achieve strong guest satisfaction scores. The Restaurant Manager will also partner with Estate F&B and other departments for company-wide initiatives, and will provide general support for leadership and the company.
Essential Job Duties
1. Menu planning and cost controls with the Restaurant Executive Chef.
2. Establish F&B business plan with F&B team by; surveying restaurant demand, reviewing guest feedback, benchmarking, and analyzing data.
3. Partner with Marketing to ensure posted menus, operating hours, and general restaurant information is accurate.
4. Meet restaurant financial objectives. Provide monthly forecasts, analyze any variances and take corrective measures if needed.
5. Maintain safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards, regulations, and procedures.
6. Performance management and staff development, including coach and counseling.
7. Develop capital requests to submit to Director
8. Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings. Initiate needed improvements to close gaps.
Additional Responsibilities
1. Keep all job descriptions and SOPs up to date; enforce all company policies and procedures. Inspect F&B facilities to ensure ready for service.
2. Partner with Lodging and Biltmore leadership to negotiate prices & contracts, develop special events and new business opportunities.
3. Act as hotel MOD when needed; coordinate with overnight hotel cleaning team for F&B daily cleaning needs and cleaning projects.
4. Visit patrons while dining to ensure satisfaction.
5. Order and inventory all needed supplies to make sure team has all tools and equipment to perform their assigned tasks.
6. Participates in all staffing/recruitment activities, including intern/extern programs.
7. Represents department on internal work groups/at external events as needed.
8. Provides general support for hotel leadership and company.
Qualifications
1. High school diploma required. Additional education, training, and/or certification(s) strongly preferred. Some college a plus.
2. Minimum of five (5) years of experience managing a comparable full service restaurant. Ideal candidate will have related experience in an upscale hotel/resort setting.
3. Demonstrated leadership skills and commitment to world class internal/external guest service; ability to build, motivate, and develop teams a must.
4. Strong knowledge of F&B cost/inventory controls and restaurant financials.
5. Outstanding interpersonal and written/verbal communication skills.
6. Proficiency with Word, Outlook, Excel, and PowerPoint; must be able to learn Micros and/or other Biltmore systems and POS software.
7. Ability to take initiative, and exercise good judgment; must be able to troubleshoot and proactively address issues.
8. Solid planning and organizational skills with keen attention to detail and quality.
9. Professional demeanor and appearance in accordance with Biltmore standards.
Physical Requirements
1. Ability to bend, stoop, stand, and lift up to 50 pounds.
2. Must be able to stand/walk for extended periods of time.
3. Some travel may be required; applicants should have a valid driver's license.
Working at Biltmore Estate
Perks for frontline workers
From Biltmore Estate, via Breakroom
40% discounts at estate food and beverage and retail locations
Year-round access to the estate gardens and grounds
Access to the Clinic on Biltmore Estate at no cost
Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
Company training and development programs
Paid sick/emergency leave (flexible & full-time employees)
Paid holidays (flexible & full-time employees)
Eligibility to participate in company profit-sharing program (based on seniority; for flexible and full-time employee)
Eligibility to contribute to 401(k) retirement savings plan with a company match (flexible and full-time employee)
Paid vacation (full-time employees)
About Biltmore Estate, in their own words
From Biltmore Estate
Completed in 1895, Biltmore was created as a grand estate for George and Edith Vanderbilt, their family, and friends. America’s Largest Home® was intended to be an escape, offering the pleasures of country life where every wish was anticipated and fulfilled.
That is the legacy that inspires our 2,000 employees: providing world-class service and gracious hospitality to every guest while preserving and protecting a beloved American icon.
Company values
From Biltmore Estate
Biltmore welcomes, respects, supports, and values diverse guests and employees, not only because it is the right thing to do, but also because it is essential for the preservation of this special place for generations to come. Through what we call a REACH mindset (Recognition, Empathy, Accountability, Curiosity, and Humility), we build relationships to create inclusive communities, develop and empower diverse leadership, and invest in team and community development.
Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.
Diversity and inclusion statement
From Biltmore Estate
By building equitable and inclusive practices, Biltmore attracts and empowers a workforce as diverse as the 1.7 million+ annual guests that we serve. Our efforts are aimed at empowering our current 2,000+ employees while concurrently creating the workforce of the future.
We’re fortifying these efforts through the establishment of clear and ambitious goals, along with developing strategies and pipelines to enhance diverse representation at Biltmore.
What Biltmore Estate employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Biltmore Company
Sourced by ZipRecruiter
Industry
Hospitality services and traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Asheville, NC, US