60 Beyond Feedback Analytics Manager Jobs Hiring Near You

Company Description
Goodwill Industries has embraced the philosophy of helping people with achieving "abundant living" since its founding in 1902 by the Rev. Edgar J. Helms, a Methodist minister. Today, Goodwill Industries is a $6 billion plus federation of 170 autonomous members world-wide.
In 1996, Goodwill Industries of Middle Georgia, Inc. expanded its territory into Augusta Georgia and Aiken, South Carolina, increasing the number of service counties to 35 to become Goodwill Industries of Middle Georgia and the Central Savannah River Area. There are three other Goodwill organizations headquartered in Georgia and two other agencies in South Carolina. Committed to building lives, families, and communities one career at a time, Goodwill Industries of Middle Georgia and the CSRA has built on its long tradition of quality job training programs, employment counseling, and job placement. In the last calendar year, the organization served over 20,799 unemployed or underemployed individuals with an estimated economic impact of $168.8 million.
Helms College
In July 2007 Helms College (www.helms.edu) was established in Macon by Goodwill Industries of Middle Georgia, Inc. (GIMG) with the sole focus of creating a post-secondary educational model for Goodwill Industries that provides skills training in the culinary arts, health services and other occupational areas that lead to meaningful middle-skills careers in the 21st century. Helms College opened a second campus in Augusta in the fall of 2012 with plans for additional campuses in Georgia and beyond. Licensed by the Georgia Nonpublic Postsecondary Education Commission (GNPEC) and accredited by Accrediting Council for Continuing Education and Training (ACCET), Helms College combines high-demand academic credentials and holistic student support services with experiential learning opportunities at Goodwill-owned business enterprises (www.edgarshospitality.com), including Edgar's restaurants and full service catering and conference venues in Macon and Augusta. Goodwill's 2020 Strategic Plan anticipates expanding Helms College program offerings in Macon and Augusta, adding new satellite campuses in Aiken and Lake Oconee, plus partnering with other autonomous Goodwill organizations in the U.S. to establish additional branches of the only degree granting College affiliated with a Goodwill organization.
• www.goodwillworks.org
• www.helms.edu
• • www.edgarshospitality.com
• www.edgarsgrille.com
• www.andersonconferencecenter.com
EEO
Minority/Female/Disability/Veteran
Job Description
Senior Manager of Analytics
Goodwill Industries of Middle Georgia, Inc. (GIMG) seeks a Senior of Manager of Analytics for management of data needs of Goodwill Industries including data analysis, data extractions, reporting and tracking and database management at a growing $45 million charity that operates a career college (www.helms.edu) and numerous applied learning social enterprises (www.edgarshospitality.com). Recommends appropriate data systems that lead to improved business performance and achievement of overall business goals. The incumbent will:

• Structure, manage, and extract data from multiple applications. Organize data by applying statistical knowledge and data modeling in order to coherently summarize data for Goodwill management use in making decisions. Provide Goodwill management with summarized and current data to be used in making the most appropriate and strategic decisions.
• Leads data collection design and defines organizational and departmental KPIs. Work collaboratively with business partners to facilitate efficient effective ways to collect, maintain, and report information.
• Establish metrics that ensure necessary processes are in place and being followed to capture required data and to provide reporting capabilities at an organizational, departmental and project level. Provide insight analysis, metric tracking and reporting.
• Make recommendations to Goodwill management based upon data analysis. Use descriptive analytics to interpret past data and find trends. Use predictive analytics to make a detailed forecast on business strategies of Goodwill Industries.
• Manage, guide and build day-to-day analytics processes including activities such as data identification & collection, analytics design, marketing mix model development, implementation & maintenance, interpretation of findings, and coordination with stakeholders.
• Lead data driven efforts in delivering improvements in decision-making and business strategies via advanced data analysis.
• Continually broaden and strengthen knowledge of analytical methods, vendors and tools.

Qualifications
The successful candidate will possess a Bachelor's degree in computer science, statistics, and business intelligence (a graduate level degree in noted fields is preferred) long with the following competencies, knowledge and skills:

• Minimum of 3 years of work experience in business/data analysis, information technology, or operations management required.
• Admissions/Enrollment or Higher Ed experience highly valued.
• Deep experience with database management preferred; strong MS Office skills required.
• Experience in Google Analytics and related products. Crystal Reports preferred.
• Experience using Salesforce or a similar CRM tool preferred.
• Extensive experience querying and analyzing data using statistical software packages, Microsoft Office, in particular Excel, SAS, SPSS, STATS or Access. Crystal Reports preferred.
• Experience with complex reporting and data modelling in Microsoft Excel and related products.
• Experiences with SQL and database access.
• Strong understanding of financial statements.
• Strong project management, written communication, interpersonal and team skills are essential.
• A self-starter mentality that possesses critical thinking capabilities, intellectual curiosity and creative problem solving skills.
• Demonstrated ability to collaborate in a highly matrixed environment, influence without authority, stand out as a successful, objective and strategic thought partner.
• Demonstrated ability to manage multiple responsibilities simultaneously in a fast- paced environment, to ask the right questions to conduct analysis and require little supervision and oversight.
• Excellent teamwork skills with a service-oriented attitude.
• Self-motivated to grow team and one's own skills.
• Takes initiative, inquisitive, curious and a creative thinker.
• Experience managing/supervising others

Additional Information
The Mission of Goodwill Industries
Goodwill Industries has been helping people experience "abundant living" since its founding in 1902 by the Rev. Edgar J. Helms. Today, Goodwill Industries is a $6 billion plus federation of 175 autonomous members world-wide. In 1996, Goodwill Industries of Middle Georgia, Inc. expanded its territory into Augusta, Georgia and Aiken, South Carolina, increasing the number of service counties to 35 to become Goodwill Industries of Middle Georgia and the Central Savannah River Area. Goodwill Industries of Middle Georgia and the CSRA has been recognized with numerous international awards and is one of the fastest growing Goodwill organizations in the world.
Goodwill Industries of Middle Georgia's benefit package includes major medical, dental and vision insurance, a 100% company matched 401k plan, paid personal time off and paid holidays, as well as disability and life insurance coverage.
Applicants should be energized by Dr. Helms' vision to eliminate poverty and create new economic energy through middle-skills education and career development services.
Interested candidates should apply to:
Laine P. Dreher
Vice President of Human Resources
Goodwill Industries of Middle Georgia, Inc
www.goodwillworks.org
www.helms.edu
www.edgarshospitality.com
We build lives, families and communities, one career at a time by helping people discover their God given gifts through work, education, and career services.
EOE