BELFOR Contact Central - Call Center Agent
Troy, MI · On-site
$14 - $18.50/hr
BELFOR Holdings is an Equal Opportunity Employer
Belfor Group
60 Belfor Group Jobs Hiring Near You
BELFOR Contact Central - Call Center Agent
Troy, MI · On-site
$14 - $18.50/hr
BELFOR Holdings is an Equal Opportunity Employer
Driver and Contents Mover
Mount Clemens, MI · On-site
$15.75 - $19/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Driver and Contents Mover
Mount Clemens, MI · On-site
$15.75 - $19/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Contents Mover
Anaheim, CA · On-site
$18 - $22/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Contents Mover
Anaheim, CA · On-site
$18 - $22/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Do you have what it takes to be BELFOR Strong? Are you interested in working for a progressive company with a fun, family-oriented philosophy? If you do not find an opening that fits your skill set ...
Do you have what it takes to be BELFOR Strong? Are you interested in working for a progressive company with a fun, family-oriented philosophy? If you do not find an opening that fits your skill set ...
Customer Service Representative
Troy, MI · On-site
$20/hr
BELFOR Holdings is an Equal Opportunity Employer
Customer Service Representative
Troy, MI · On-site
$20/hr
BELFOR Holdings is an Equal Opportunity Employer
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
Quick apply
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating ...
New
Quick apply
BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating ...
New
Franchise Operations Support Specialist
Ann Arbor, MI · On-site
$50K - $67K/yr
BELFOR Franchise Group (BFG) is one of the largest and most respected franchisors in the nation. With twelve of the strongest franchise opportunities on the market, BELFOR Franchise Group is a ...
Franchise Operations Support Specialist
Ann Arbor, MI · On-site
$50K - $67K/yr
BELFOR Franchise Group (BFG) is one of the largest and most respected franchisors in the nation. With twelve of the strongest franchise opportunities on the market, BELFOR Franchise Group is a ...
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
This position will be located in the Ann Arbor, MI corporate BELFOR Franchise Group office. Key Responsibilities * Serve as the primary point of contact for 20-40 franchisees, providing ongoing ...
Quick apply
This position will be located in the Ann Arbor, MI corporate BELFOR Franchise Group office. Key Responsibilities * Serve as the primary point of contact for 20-40 franchisees, providing ongoing ...
Helpful Heroes is a mission-driven home services brand within the BELFOR Franchise Group that connects homeowners with off-duty firefighters and first responders. Our model provides a trusted ...
Quick apply
Helpful Heroes is a mission-driven home services brand within the BELFOR Franchise Group that connects homeowners with off-duty firefighters and first responders. Our model provides a trusted ...
BELFOR Franchise Group (BFG) is headquartered in Ann Arbor, MI. BFG has grown to become one of the largest Home Services Franchisors in the World - with 15 Brands and nearly 3,000 Franchise ...
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BELFOR Franchise Group (BFG) is headquartered in Ann Arbor, MI. BFG has grown to become one of the largest Home Services Franchisors in the World - with 15 Brands and nearly 3,000 Franchise ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
National Account Coordinator
Ann Arbor, MI · On-site
$20 - $25.75/hr
BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating ...
New
National Account Coordinator
Ann Arbor, MI · On-site
$20 - $25.75/hr
BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating ...
New
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
Excellent verbal and written communication skills * Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry. * Comply with ...
$14 - $18.50/hr
Other
Re-posted 5 days ago
Job description
Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift.
Essential Functions
- Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs.
- Assist customers with concerns and distribute all relevant data to field offices
- Maintain a customer database to include detailed data entry into web-based third party
- applications
- Comprehensive understanding of customer service, principles, and practices
- Work under time constraints to meet specific timelines
- Attention to detail and keen sense of safeguarding other people's property and information
- Responsible for maintaining a professional presence while answering calls
- Use discretion as necessary when routing calls or providing information regarding the
- organization to callers
- Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel
- Follow precise client required protocols and BELFOR procedures
- Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment
- Train new employees as needed
- Flexibility with scheduling as shifts are likely to change based on the needs of the Call Center
- Other projects and duties as assigned
- Must be available to work weekends, some holidays and occasional overtime on short notice during emergency situations
- Proven ability to multi-task in fast-paced office environment
- Quick learner, detail oriented and self-motivated
- Strong written and verbal communication skills
Physical Requirements
- Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
- Sitting for extended periods of time
- Manual dexterity needed for keyboarding and other repetitive tasks
- The ability to bend, crouch, or stand as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BELFOR Holdings is an Equal Opportunity Employer