BELFOR Contact Central - Call Center Agent
Troy, MI · On-site
$14 - $18.50/hr
BELFOR Holdings is an Equal Opportunity Employer
Belfor Group
60 Belfor Group Jobs Hiring Near You
BELFOR Contact Central - Call Center Agent
Troy, MI · On-site
$14 - $18.50/hr
BELFOR Holdings is an Equal Opportunity Employer
Carpenter - Advanced
Middletown, PA · On-site
$21 - $28.50/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Carpenter - Advanced
Middletown, PA · On-site
$21 - $28.50/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Newark, DE · On-site
$17.75 - $23.75/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Newark, DE · On-site
$17.75 - $23.75/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Mobile, AL · On-site
$17.75 - $24/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Mobile, AL · On-site
$17.75 - $24/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Bossier City, LA · On-site
$13.50 - $18.25/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Bossier City, LA · On-site
$13.50 - $18.25/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Troy, MI · On-site
$16.75 - $22.75/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Troy, MI · On-site
$16.75 - $22.75/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Orlando, FL · On-site
$16.75 - $22.75/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Orlando, FL · On-site
$16.75 - $22.75/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Miramar, FL · On-site
$16.75 - $22.50/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Administrative Assistant
Miramar, FL · On-site
$16.75 - $22.50/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Contents Mover
Anaheim, CA · On-site
$18 - $22/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Contents Mover
Anaheim, CA · On-site
$18 - $22/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Carpenter - Advanced
$21 - $28.50/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Carpenter - Advanced
$21 - $28.50/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Driver and Contents Mover
Mount Clemens, MI · On-site
$15.75 - $19/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Driver and Contents Mover
Mount Clemens, MI · On-site
$15.75 - $19/hr
Compensation and Benefits BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision ...
Basic Restoration Technician
$16.25 - $20/hr
Must demonstrate mastery of the Book of Damage Caused by the Water of BELFOR. * Under supervision, you must demonstrate understanding and proper use of the scraper and rinse rod, the weighed trawl ...
Basic Restoration Technician
$16.25 - $20/hr
Must demonstrate mastery of the Book of Damage Caused by the Water of BELFOR. * Under supervision, you must demonstrate understanding and proper use of the scraper and rinse rod, the weighed trawl ...
Basic Restoration Technician
Middletown, PA · On-site
$16.25 - $20/hr
Must demonstrate mastery of the Book of Damage Caused by the Water of BELFOR. * Under supervision, you must demonstrate understanding and proper use of the scraper and rinse rod, the weighed trawl ...
Basic Restoration Technician
Middletown, PA · On-site
$16.25 - $20/hr
Must demonstrate mastery of the Book of Damage Caused by the Water of BELFOR. * Under supervision, you must demonstrate understanding and proper use of the scraper and rinse rod, the weighed trawl ...
Administrative Assistant
Cantonment, FL · On-site
$16.25 - $22/hr
Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards * Timely creation of new jobs in JD Edwards as ...
Administrative Assistant
Cantonment, FL · On-site
$16.25 - $22/hr
Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards * Timely creation of new jobs in JD Edwards as ...
Administrative Assistant
Hollywood, FL · On-site
$16.50 - $22.25/hr
Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards * Timely creation of new jobs in JD Edwards as ...
Administrative Assistant
Hollywood, FL · On-site
$16.50 - $22.25/hr
Maintaining an organized workspace to ensure all incoming and outgoing communication is representative of BELFOR Practices, Processes and Standards * Timely creation of new jobs in JD Edwards as ...
Customer Service Representative
Troy, MI · On-site
$20/hr
BELFOR Holdings is an Equal Opportunity Employer
Customer Service Representative
Troy, MI · On-site
$20/hr
BELFOR Holdings is an Equal Opportunity Employer
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
Quick apply
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
National Account Coordinator
$19.50 - $25.50/hr
BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating ...
Quick apply
National Account Coordinator
$19.50 - $25.50/hr
BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating ...
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
BELFOR Franchise Group (BFG) is a global leader in residential and commercial services, supporting a network of premier franchise brands. We are seeking a results-driven National & Regional Accounts ...
BELFOR Franchise Group (BFG) is headquartered in Ann Arbor, MI. BFG has grown to become one of the largest Home Services Franchisors in the World - with 15 Brands and nearly 3,000 Franchise ...
Quick apply
BELFOR Franchise Group (BFG) is headquartered in Ann Arbor, MI. BFG has grown to become one of the largest Home Services Franchisors in the World - with 15 Brands and nearly 3,000 Franchise ...
Belfor Group Jobs Information
BELFOR Contact Central - Call Center Agent
Troy, MI • On-site
BELFOR Group
$14 - $18.50/hr
Other
Re-posted 10 days ago
Job description
Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift.
Essential Functions
- Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs.
- Assist customers with concerns and distribute all relevant data to field offices
- Maintain a customer database to include detailed data entry into web-based third party
- applications
- Comprehensive understanding of customer service, principles, and practices
- Work under time constraints to meet specific timelines
- Attention to detail and keen sense of safeguarding other people's property and information
- Responsible for maintaining a professional presence while answering calls
- Use discretion as necessary when routing calls or providing information regarding the
- organization to callers
- Adapt quickly with changes to process and procedures within BELFOR to support insurance industry requirements and BELFOR emergency response personnel
- Follow precise client required protocols and BELFOR procedures
- Operate effectively and professionally in close team environment requiring self-motivation and ability to multitask in a fast-paced environment
- Train new employees as needed
- Flexibility with scheduling as shifts are likely to change based on the needs of the Call Center
- Other projects and duties as assigned
- Must be available to work weekends, some holidays and occasional overtime on short notice during emergency situations
- Proven ability to multi-task in fast-paced office environment
- Quick learner, detail oriented and self-motivated
- Strong written and verbal communication skills
Physical Requirements
- Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
- Sitting for extended periods of time
- Manual dexterity needed for keyboarding and other repetitive tasks
- The ability to bend, crouch, or stand as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BELFOR Holdings is an Equal Opportunity Employer