BCforward
BCforward

60 Bcforward Customer Service Jobs Hiring Near You

Founded in 1998, BCforward has grown with our customers needs into a full-service business ... solutions provider. With delivery centers and offices across North America and India, we take pride ...

Customer Care Specialist

Austin, TX · On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

Austin, TX · On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialist

Austin, TX · On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Remote Customer Service Representative Location: Remote (Local to State of New Mexico) Expected ... BCforward will send official notice ahead of a confirmed start date. Tentative Start Date: October ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Customer Care Specialists

Austin, TX · On-site

$16.75 - $22.25/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Call Center

Austin, TX

$15.25 - $19.75/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Bilingual CSR

Texas City, TX · On-site

$14 - $14.50/hr

BCforward is currently seeking a highly motivated Bilingual CSR - Remote Job opportunity for Remote , Job...!! Job Title: Bilingual CSR - Remote Job Location: Remote Duration: Temp - 6 months Pay ...

Call center job

Austin, TX

$15.25 - $19.75/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery ...

Showing results 41-60

Customer Support - Remote

BCForward

Chicago, IL • Remote

$13 - $14/hr

Contractor

Medical, Dental, Vision

Posted 6 days ago


Job description

BCforward is currently seeking a highly motivated Call Center Representative for an opportunity!


Job Title: Call Center Representative


Location: Remote


Duration: 6 Months (Possibility of Extension)


Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)


Job Type: Contract


Pay Rate: $14/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).


Work Schedule:

Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.


About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.


Job Description

We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.


Responsibilities:

Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.

Record calls in account history with inquiry results and initiate required confirmations.

Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.

Use help desk software and telephone technology to log, track, and resolve tickets per procedure.


Required Skills & Qualifications:

High school diploma or G.E.D.

One or more years of customer service or other telephone experience.

Experience working with organizational functions and personnel.

Proficiency with computer software and telephone technology.

Skilled in the use of help desk software, including experience with a Technical Help Desk.


Preferred Skills:

Basic business and analytical problem-solving skills.

Clear written and verbal communication skills.

Ability to follow oral and written directions.


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.


BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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