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64 Bass Pro Shops Client Relations Associate Jobs Hiring Near You

Bass Pro Shops

Customer Service Associate

Sayreville, NJ · On-site

$18 - $20.75/hr

Since its founding in 1972, Bass Pro Shops has blazed a new trail in the retail experience for ... The Customer Relations Associate performs various Customer Service activities, to include greeting ...

Bass Pro Shops

Customer Service Associate

Sayreville, NJ · On-site

$18 - $20.75/hr

Since its founding in 1972, Bass Pro Shops has blazed a new trail in the retail experience for ... The Customer Relations Associate performs various Customer Service activities, to include greeting ...

Bass Pro Shops

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national ...

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Bass Pro Shops Jobs Information

What is it like to work at Bass Pro Shops?

Bass Pro Shops is known for its strong outdoor heritage and conservation-focused culture, emphasizing a passion for the great outdoors and a commitment to community involvement.

The company operates a team-based structure, with employees working together to achieve sales and customer service goals in a fast-paced retail environment. Bass Pro Shops stores often feature large aquariums, wildlife exhibits, and other interactive displays, creating an immersive shopping experience for customers.

Working at Bass Pro Shops may appeal to individuals who share a passion for the outdoors and enjoy working in a dynamic, customer-focused environment with opportunities for career growth and professional development in the retail industry.

What makes Bass Pro Shops an attractive place to work?

Bass Pro Shops is a leading outdoor recreation retailer with a strong reputation for its commitment to conservation and community involvement. The company offers a dynamic work environment that values innovation, teamwork, and customer satisfaction, with opportunities for employees to develop new skills and take on challenging projects. By joining Bass Pro Shops, individuals can contribute to the company's mission of inspiring people to enjoy, conserve, and use the great outdoors, while also pursuing career growth and professional development opportunities.

Do workers at Bass Pro Shops get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Bass Pro Shops pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

At Bass Pro Shops, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Bass Pro Shops?

Only some people who work part-time can get health insurance.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 26 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Bass Pro Shops?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 40 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Bass Pro Shops affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Bass Pro Shops?

Most people get paid time off work.
72% of people say they get paid time off.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 22% of people with changing schedules find out their shifts one week or less ahead of time.
  • 57% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Bass Pro Shops worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Bass Pro Shops workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Bass Pro Shops workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Bass Pro Shops?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Bass Pro Shops managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
71% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Bass Pro Shops spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Bass Pro Shops?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Bass Pro Shops job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Bass Pro Shops good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Bass Pro Shops feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Bass Pro Shops get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Bass Pro Shops?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Bass Pro Shops enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Bass Pro Shops recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Bass Pro Shops?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Bass Pro Shops?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Bass Pro Shops’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Bass Pro Shops is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Client Relations Associate jobs?
What are the most popular jobs at Bass Pro Shops?
What are the most popular categories at Bass Pro Shops?
Infographic showing various Client Relations Associate job openings at Bass Pro Shops in the United States as of August 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 100% Physical job distribution.

Customer Relations Associate

Bass Pro Shops

Niles, OH • On-site

$34K - $43K/yr

Part-time

Dental, Vision, Retirement, PTO

Posted 13 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 434 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs
    • making product recommendations based off this analysis
    • promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:
  • N/A

PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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