A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer ...
60 Bashas Customer Service Leader Jobs Hiring Near You
A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer ...
122 - Raley's Customer Service Team Leader - Fernley
Fernley, NV · On-site
$24.55/hr
A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer ...
122 - Raley's Customer Service Team Leader - Fernley
Fernley, NV · On-site
$24.55/hr
A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
071 - Bashas' Customer Services Team Lead - Sunrise & Kolb
Tucson, AZ · On-site
$19.25/hr
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
071 - Bashas' Customer Services Team Lead - Sunrise & Kolb
Tucson, AZ · On-site
$19.25/hr
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store ...
Basha's Jobs Information
Do workers at Bashas' get paid breaks?
Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.
69% of people say they get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.
Does Bashas' pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.
At Bashas', are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and August 2026.
Do part-time workers get paid time off at Bashas'?
Most people who work part-time don’t get paid time off.
83% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and May 2026.
83% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from Bashas' affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between April 2025 and August 2026.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between April 2025 and August 2026.
Do people get paid time off at Bashas'?
Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and August 2026.
40% of people say they don’t get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.
- 95% of people with changing schedules find out their shifts one week or less ahead of time.
- 5% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers at Bashas' worry about hours?
Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.
54% of people report they worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Bashas' workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.
51% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it for Bashas' workers to change shifts?
Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to get time off at Bashas'?
Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.
44% of people report it’s hard to get time off.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Bashas' managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.
Do jobs at Bashas' spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to take sick days at Bashas'?
Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.
Is a Bashas' job good for students?
Only some students say this is a good place to work if you’re studying.
60% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
60% of students report this isn’t a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.
Is working at Bashas' good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Bashas' feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Bashas' get to take their breaks without interruption?
Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.
41% of people report that their breaks get interrupted.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.
Is it stressful to work at Bashas'?
Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.
74% of people say they often feel stressed out at work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Bashas' enjoy their jobs?
Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.
34% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Bashas' recommend working with their team?
Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people get enough training when they start at Bashas'?
Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and July 2026.
57% of people report they didn’t get enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get support to advance at Bashas'?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people think Bashas'’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers feel well informed about how Bashas' is doing?
Most people don’t feel well informed about how the company is doing.
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and August 2026.
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and August 2026.
What other companies are hiring for Customer Service Leader jobs?
What are the most popular jobs at Bashas?
What are the most popular categories at Bashas?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 4 days ago
Bashas' rating
6.1
Based on 47 frontline employees who took The Breakroom Quiz
56th of 122 rated grocery stores
Job description
We are now hiring Great People Who Care!
A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results. They are able to create a memorable experience whether a customer is entering or leaving the store. The Customer Service Team Leader sets high standards for performance yet has fun, celebrates successes, develops and empowers a diverse front-end team. Communicates the department vision and engages the team members through collaboration and innovative ideas. The Team Leader uses their industry knowledge and expertise to achieve performance for the front end operation, sales performance, management of team members, policy and procedure compliance, safety, security, supervision, training, mentoring and any other duties as assigned.
Be part of our store team and help us make a positive impact in our customer's lives. We promise our Team Members open and honest communication and opportunities for growth with our company. Our leaders lead with passion and purpose, and celebrate you with meaningful recognition. We promote a healthy life balance because we believe your personal well-being is essential.
We have a passion for food, and we share an inspiring vision, "To change the way the world eats, one plate at a time."
Perks & Benefits
Competitive compensation, paid weekly
Retirement Benefits
Medical, dental, and vision insurance for yourself and eligible dependents
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Family leave and paid time off
Store discount programs (10% off household groceries, free items)
Discounts to amusement parks, gym memberships, mobile phone plans, etc.
Employee Assistance Program (free financial, legal, and mental health services)
Fun work environment where you have the opportunity to nourish your community
Responsibilities
A Customer Service Team Leader is a responsible, friendly Team Leader who can safely work in a fast-paced environment and provide excellent customer service while supervising and leading a team. Shifts may vary between early morning to closing.
A Customer Service Team Leader's responsibilities include:
Delivering store sales and profit budgets (P&L); Controls shrink, expenses and labor
Analyzes and measures department business trends; develops and implements plans to maximize operations/customer experience while meeting or exceeding goals/objectives. (e.g. cash handling, check-stand utilization, speed standards, opening/closing procedures)
Plans, organizes, directs and controls all department activities and operations
Discusses weekly/period store sales, labor projections, customer satisfaction, cashier speed and safety metrics with department team
Proactively plans to ensure customer assistance and other service needs throughout
Provides memorable customer service during daily customer interactions
Develops future leaders
Desired qualifications include:
Friendly and customer service oriented. Interest in food a plus
Previous leadership experience desired
Self-motivated, with a high attention to detail, quality and presentation
Skills to communicate effectively with coworkers and customers
Ability to work independently, effectively manage time and multitask in a fast-paced environment
Ability to read, understand and follow through on verbal and written directions
Ability to reliably meet required work schedule and adhere to company attendance policy
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Must be 18 years of age
For Internal Transfers/Promotion Candidates:
You must apply through the internal portal
No disciplinary action during the past 6 months
Your current leader must recommend that you apply for this position and provide an endorsement
Compensation: The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.
About Basha's
Sourced by ZipRecruiter
Industry
Food and beverage stores
Company size
5,001 - 10,000 Employees
Headquarters location
Chandler, AZ, US
Year founded
1932