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Barracuda Networks

60 Barracuda Networks Operations Jobs Hiring Near You

Barracuda Networks Inc.

Channel Business Manager

OH · Remote

Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment ... They implement policies to optimize channel operations and leads initiatives to enhance partner ...

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Barracuda Networks Jobs Information

What is it like to work at Barracuda Networks?

Barracuda Networks is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's team structure is organized into various departments, including engineering, sales, and customer support, with a focus on delivering cutting-edge security solutions to protect networks and data. Working at Barracuda Networks may appeal to individuals who are passionate about cybersecurity, enjoy working in a collaborative team environment, and are driven to make a positive impact in the industry.

What makes Barracuda Networks an attractive place to work?

Barracuda Networks is a leading provider of cloud-connected security and data protection solutions, recognized for its innovative approach to cybersecurity and commitment to protecting organizations from evolving threats.

The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professionals to contribute to cutting-edge projects, work with a diverse team, and develop their skills through training and mentorship programs.

Joining Barracuda Networks offers a chance to be part of a dynamic and forward-thinking organization, where employees can make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.

What are the most popular job types at Barracuda Networks?

    What are the most popular jobs at Barracuda Networks?

    What are the most popular categories at Barracuda Networks?

    Infographic showing various Operations job openings at Barracuda Networks in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 46% Physical, 29% Hybrid, and 25% Remote job distribution.

    Director, MDR (Managed Detection and Response)

    Barracuda Networks Inc.

    Charlotte, NC

    Full-time

    Medical, Retirement, PTO

    Re-posted 20 days ago

    Job description

    Job ID 27-0198
     
    Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
     
    We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
     
    Envision yourself at Barracuda
    The Director of MDR will lead the SOC and Expert Led team, overseeing a global organization across AMER, EMEA, and APAC that consists of cyber security analysts, managers, cyber advisors, the IR team, and vulnerability management. This role is responsible for the design and execution of the human led detection and response service delivered to Barracuda customers, directing critical incident response operations on their behalf, and shaping the operational strategy in alignment with broader business objectives. The Director will mentor and develop a high performing global team, ensure compliance with global standards, and provide strategic guidance on risk management and security operations for Barracuda customers.
     
    What you’ll be working on 
    • Develops, implements, and continuously refines the MDR service strategy, ensuring alignment with Barracuda business objectives, customer outcomes, and industry best practices
    • Oversees the design, implementation, and operation of advanced detection and response technologies and SOC tooling, ensuring robust protection for Barracuda customers against evolving cyber threats
    • Owns the management and operational ownership of the EDR platform across the global customer base, including policy tuning, detection coverage, response playbooks, and platform health
    • Chairs the incident response function for customer engagements, providing leadership and direction during critical cybersecurity incidents, and ensuring effective communication with customer executives, internal leadership, and external stakeholders
    • Serves as the senior customer facing escalation point for any major service issues, incidents, or escalations across the customer base, owning the response and the path to resolution
    • Partners closely with Product, Sales, Customer Success, and Support teams to align the MDR service roadmap, go to market motion, onboarding experience, and ongoing customer journey
    • Represents Barracuda externally as a speaker and thought leader at both Barracuda events (Discover, partner summits, customer briefings, executive roundtables) and industry events (RSA, Black Hat, regional security conferences, analyst and press briefings)
    • Manages vendor contracts and strategic partnerships across the SOC and MDR technology stack, including negotiation, renewal, performance management, and ongoing commercial and technical governance
    • Drives the development and enforcement of SOC policies, runbooks, standards, and procedures, ensuring compliance with regulatory requirements and industry standards across the global delivery footprint
    • Leads and mentors a high performing global cybersecurity team across AMER, EMEA, and APAC, fostering a culture of innovation, continuous improvement, and operational excellence
    • Communicates and influences senior management and major customers, ensuring that service strategy aligns with both Barracuda business objectives and customer outcomes
    • Provides short to mid term strategy and operational direction, leading talent management and operational management for a 24/7 follow the sun SOC organization
    • Combines expert technical and business knowledge of the cybersecurity domain to drive large scale programs that foster team performance and ensure business success
    • Leads the development and implementation of differentiated MDR programs that align with long term organizational objectives and market trends
    • Travel required, both domestic and international, to support customer engagements, industry events, executive briefings, and presence across the AMER, EMEA, and APAC SOC footprint
     
    Technical/Functional Skills 
    • SOC Operations and 24/7 Global Service Delivery
    • MDR and EDR Platform Management
    • Security Architecture, Tools and Technologies
    • Cybersecurity Principles and Practices
    • Incident Response and Crisis Management
    • Vendor Management, Contract Negotiation, and Commercial Governance
    • Customer Engagement and Executive Communication
    • Public Speaking and Industry Representation
    • Cross Functional Partnership with Product, Sales, Customer Success, and Support
    • IT and Service Delivery Strategy
    • Business Acumen and Commercial Awareness
    • Industry Expertise across MDR, XDR, EDR, and SOC Domains
    • Strategic Roadmap Development
    • Global People and Performance Management across AMER, EMEA, and APAC
    • Process Improvement and Operational Excellence
    • Interviewing and Recruiting across Multiple Regions
    • Team Development and Talent Pipeline Building
     
    What you bring to the role 
    Education 
    • Bachelor's/ master’s degree in cybersecurity, information security, computer science, or equivalent
    Experience 
    • 15-20 years of experience with bachelor’s or 12-18 years of experience with master's in areas such security operations, cyber incident response, threat hunting or equivalent
    • 7-10 years of management experience
    Certifications (preferred) 
    • Certified Information Systems Security Professional (CISSP) or equivalent
    • Certified Information Security Manager (CISM) for expertise in security management and governance
     
    What you’ll get from us 
    A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. 
      
    • Equity, in the form of non-qualifying options  
    • High-quality health benefits  
    • Retirement Plan with employer match  
    • Career-growth opportunities  
    • Flexible Time Off and Paid Time Off benefits  
    • Volunteer opportunities
    The anticipated salary range for this role is 182,000 to 230,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.
     
    At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.
     
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