Barnes Group
Barnes Group

29 Barnes Group Software Jobs Hiring Near You

Customer Service Associate

West Chester, OH · On-site

$13.75 - $18.75/hr

... software packages. ERP System experience (Syteline a plus). Education Requirements: * BS Degree Supply Chain, Logistics, or Business preferred; relevant experience acceptable in lieu. At Barnes ...

CMM Programmer

Granby, CT · On-site

$80 - $100/hr

Develop SPC feedback software for quality and operators. * Use Six Sigma tools and root-cause ... At Barnes, career development is a shared responsibility in which all employees are encouraged to ...

Develop SPC feedback software for quality and operators. * Use Six Sigma tools and root-cause ... At Barnes, career development is a shared responsibility in which all employees are encouraged to ...

Customer Service Associate

West Chester, OH · Hybrid

$13.75 - $18.75/hr

... software packages. ERP System experience (Syteline a plus). Education Requirements: * BS Degree Supply Chain, Logistics, or Business preferred; relevant experience acceptable in lieu. At Barnes ...

Customer Service Associate

West Chester, OH · Hybrid

$13.75 - $18.75/hr

... software packages. ERP System experience (Syteline a plus). Education Requirements: * BS Degree Supply Chain, Logistics, or Business preferred; relevant experience acceptable in lieu. At Barnes ...

Customer Service Associate

West Chester, OH · Hybrid

$13.75 - $18.75/hr

... software packages. ERP System experience (Syteline a plus). Education Requirements: * BS Degree Supply Chain, Logistics, or Business preferred; relevant experience acceptable in lieu. At Barnes ...

Develop SPC feedback software for quality and operators. * Use Six Sigma tools and root-cause ... At Barnes, career development is a shared responsibility in which all employees are encouraged to ...

Program and operate CMM equipment using PC-DMIS Software (Must know) * Interpret engineering drawings, specifications, and customer requirements. * Apply advanced GD&T principles in accordance with ...

Program and operate CMM equipment using PC-DMIS Software (Must know) * Interpret engineering drawings, specifications, and customer requirements. * Apply advanced GD&T principles in accordance with ...

... MRP software is a plus. • An entry level candidate with aerospace interest would be considered. • Familiarity with industry specifications, processes, and materials. • Experience writing ...

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Barnes Group Jobs Information

What is it like to work at Barnes Group?

Barnes Group is a global industrial organization that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement.

The company operates through two main segments: Industrial and Aerospace, with a diverse range of products and services, including precision components, engineered systems, and specialty products. Barnes Group's employees work in a dynamic environment with opportunities for professional growth and development.

Working at Barnes Group may appeal to candidates who are interested in a challenging and rewarding career in a global industrial organization, with opportunities to contribute to innovative projects and collaborate with a diverse team of professionals.

What makes Barnes Group an attractive place to work?

Barnes Group is a leading global manufacturer and supplier of highly engineered products, serving a diverse range of industries including aerospace, industrial, and consumer markets. The company is known for its commitment to innovation, collaboration, and a culture that values employee growth and development, offering a dynamic and supportive work environment. By joining Barnes Group, individuals can contribute to the company's mission of delivering high-quality products and services, while also having opportunities to develop their skills, advance their careers, and make a meaningful impact in their chosen field.

What are the most popular job types at Barnes Group?

    Infographic showing various Software job openings at Barnes Group in the United States as of September 2026, with employment types broken down into 1% Internship, 84% Full Time, 1% Part Time, 1% Contract, and 13% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

    Customer Service Associate

    Barnes Group

    West Chester, OH • On-site

    $13.75 - $18.75/hr

    Full-time

    Posted 6 days ago


    Job description

    Barnes Aerospace West Chester Division has a challenging and rewarding career opportunity exists for a Customer Service Associate. As the Customer Service Associate, you will support the sales team by providing exceptional levels of customer support and daily contract administration. In this role you will be responsible for ensuring overall contract compliance and management of sales order activity.
    Core Responsibilities:
    • Serve as the primary contact for assigned customer inquiries, advocating for customer needs and ensuring their voice is represented across the facility.
    • Provide proactive, ongoing communication to keep customers informed of order status throughout the production cycle, anticipating needs and addressing concerns.
    • Ensure timely delivery by coordinating logistics and schedules, maintaining accurate delivery and quality metrics in customer portals, and supporting customer scorecard accuracy, contesting OTD/TAT and maintaining liquidated damages at the beginning of each month.
    • Monitor critical customer parts and schedule disruptions, collaborating with Production, Quality, and Engineering to develop recovery plans and communicate solutions aligned with customer priorities.
    • Maintain and update customer demand within the ERP system to ensure accuracy and safeguard backlog integrity, including quantities, schedules, and financial values.
    • Utilize customer portals to manage quotes, purchase orders, schedule changes, shipments, and specifications.
    • Review and respond to government solicitations (FAR/DFARS), customer RFQs, order entries, and contract reviews.
    • Support proposal development by identifying requirements, evaluating terms and conditions, and coordinating with Sales and cross-functional teams. Ensure accurate data entry in the proposal tracking system.
    • Maintain pricing structures on existing contracts per agreement parameters, incorporating customer feedback under the direction of the Customer Service Manager.
    • Resolve customer issues promptly, fostering strong relationships and open communication with internal and external stakeholders.
    • Collaborate cross-functionally with Legal, Sales, Business Development, Product Management, Production, Engineering, Quality, Shipping, and Accounts Receivable to meet business goals.
    • Support Accounts Receivable efforts by resolving discrepancies, facilitating collections, and managing customer payment terms.
    • Coordinate customer returns in support of Quality Control under Product Management guidance.
    • Partner with the Order Entry team to resolve issues and ensure accurate, efficient order processing.
    • Position is hybrid between OEM and CRO.

    Qualifications:
    • 4+ years of experience in a Account Management or related position, preferably in a manufacturing environment.
    • Working knowledge of legal language, contract constructs and terms and conditions commonly used in business contracts and in bid documents including Government FAR and DFARS and export compliance regulations (EAR and ITAR).
    • Familiarity with purchase orders, and quoting process preferred.
    • Able to work collaboratively with multiple stakeholders, resolve customer complaints and escalate, as appropriate.
    • Excellent communication skills, (written and oral) with attention to detail.
    • Willing and able to develop long-term relationships internally and externally.
    • Good mathematical/quantitative and analytical orientation.
    • Position requires tact and high degree of diplomacy; proven negotiation skills.
    • Strong computer skills. PC aptitude in a Windows environment (MS Office: Excel, Access, Word, PowerPoint) and ability to learn other software packages. ERP System experience (Syteline a plus).

    Education Requirements:
    • BS Degree Supply Chain, Logistics, or Business preferred; relevant experience acceptable in lieu.

    At Barnes, career development is a shared responsibility in which all employees are encouraged to develop, improve, and enhance their skills and professional growth to support our business objectives.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.