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20 Barings Customer Service Jobs Hiring Near You

Barings

Structuring Lead

Boston, MA

Boston, MA Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct ...

Barings LLC

Structuring Lead

Boston, MA · On-site

Boston, MA Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct ...

Barings

Information Architect

Charlotte, NC

Charlotte, NC Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and ...

Barings LLC

Information Architect

Charlotte, NC · On-site

Charlotte, NC Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and ...

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What is it like to work at Barings?

Barings is a global investment bank that values a collaborative and inclusive culture, prioritizing teamwork and open communication among its employees. The company's structure is organized into specialized teams, with a focus on providing personalized service to clients and fostering a dynamic work environment that encourages innovation and growth. Working at Barings may appeal to candidates who are passionate about the financial industry and seeking a challenging yet supportive environment where they can develop their skills and contribute to the company's mission of delivering exceptional investment performance.

What makes Barings an attractive place to work?

Barings is a leading global investment management firm with a long history of delivering exceptional investment performance and a strong reputation for expertise in the industry. The company offers a dynamic and collaborative work environment that fosters innovation, teamwork, and professional growth, with opportunities to work on complex investment strategies and projects. Joining Barings provides a chance to contribute to the company's mission of delivering superior investment returns and making a meaningful impact in the financial markets.
What are the most popular jobs at Barings?
What are the most popular categories at Barings?
Infographic showing various Customer Service job openings at Barings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution.

Director, Barings Connect/Low Code Lead

Barings

Charlotte, NC

Full-time

Re-posted 27 days ago

Job description

At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.

We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.

Title: Director, Barings Connect/Low Code Lead

Business Unit: GTD - Investment & Enterprise Technology

Location: Charlotte, NC or London, UK

Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.

Job Summary

We are seeking a Director (Appian) to lead the delivery and daytoday operation of a missioncritical, clientfacing enterprise platform. This is a handson leadership role responsible for execution, stability, and continuous improvement of an Appianbased platform used directly by external clients. The role combines technical leadership, people management, DevOps discipline, and active engagement with business and client stakeholders in a regulated environment.

Primary Responsibilities

  • Lead delivery and operational health of an Appianbased, clientfacing enterprise platform.
  • Act as the primary technical owner, driving priorities, execution, and delivery outcomes across build and run.
  • Serve as a key technology contact for clientfacing initiatives, supporting onboarding, rollout activities, and issue resolution.
  • Partner closely with business stakeholders and clientfacing teams to align platform delivery with client commitments and service expectations.
  • Manage and develop a global team of engineers and QA resources across onshore and offshore locations.
  • Set clear goals, expectations, and accountability for team performance and delivery.
  • Oversee SDLC practices including code reviews, CI/CD pipelines, release governance, and automated testing.
  • Lead production support, incident response, clientimpacting issue management, and rootcause analysis.
  • Ensure strong controls, documentation, audit readiness, and operational resilience for a regulated, externally visible platform.
  • Oversee supporting components, including integrations, .NET services, and SQLbased data layers.

Qualifications

  • 10+ years of experience in enterprise application or platform delivery preferred.
  • Strong handson experience with the Appian platform in complex, clientfacing environments.
  • Proven experience managing engineering teams, including coaching, performance management, and delivery accountability.
  • Experience leading mixed teams (FTEs, offshore/GBS, contractors).
  • Solid background in DevOps practices, CI/CD pipelines, automated testing, and release management.
  • Working knowledge of .NET and SQL in support of workflowdriven platforms.
  • Strong communication skills and comfort working directly with business partners and clientfacing stakeholders.
  • Financial services or other regulated industry experience.
  • Experience supporting platforms during active client rollout and adoption.
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.

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Requisite Skills

Additional Skills

Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

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