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60 Baptist Memorial Operations Jobs Hiring Near You

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What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What is it like to work at Baptist Memorial?

Baptist Memorial is a faith-based healthcare system that prioritizes compassion, integrity, and excellence in patient care, reflecting a culture that values teamwork and community involvement.

The organization operates a network of hospitals and medical facilities across the Mid-South region, offering a range of medical specialties and services, with a focus on providing high-quality, patient-centered care. Baptist Memorial's team structure is designed to foster collaboration and open communication among healthcare professionals, with opportunities for professional growth and development.

Working at Baptist Memorial may appeal to candidates who are passionate about delivering exceptional patient care, working in a collaborative team environment, and contributing to a mission-driven organization that prioritizes the well-being of its patients and the communities it serves.

Do workers at Baptist Memorial Health Care get paid breaks?

No. Most people don’t get paid breaks.
74% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Baptist Memorial Health Care pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

At Baptist Memorial Health Care, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Baptist Memorial Health Care affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Baptist Memorial Health Care?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 52% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 46 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Baptist Memorial Health Care worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Baptist Memorial Health Care workers get to choose the shifts they work?

Most people get to choose which shifts they work.
81% report that they have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Baptist Memorial Health Care workers to change shifts?

Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Baptist Memorial Health Care?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Baptist Memorial Health Care managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Baptist Memorial Health Care do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
93% of people report that they don’t do extra unpaid work.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Baptist Memorial Health Care?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Baptist Memorial Health Care good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Baptist Memorial Health Care feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Baptist Memorial Health Care get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Baptist Memorial Health Care?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Baptist Memorial Health Care enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Baptist Memorial Health Care recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Baptist Memorial Health Care?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Baptist Memorial Health Care?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Baptist Memorial Health Care’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Baptist Memorial Health Care is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Baptist Memorial?
    What are the most popular jobs at Baptist Memorial?
    What are the most popular categories at Baptist Memorial?
    Infographic showing various Operations job openings at Baptist Memorial in the United States as of May 2026, with employment types broken down into 2% Internship, 10% As Needed, 83% Full Time, 4% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.
    System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

    System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

    Baptist Memorial Health Care Corporation

    Memphis, TN • On-site

    $18.50 - $24.75/hr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Posted 15 days ago

    Baptist Memorial Health Care rating

    7.3

    Company rating: 7.3 out of 10

    Based on 110 frontline employees who took The Breakroom Quiz

    290th of 864 rated healthcare providers

    Job description

    Summary

    The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas.

    Responsibilities

    • Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments.

    • Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas.
    • Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department.
    • Responsible for Corporate IT customer communications across the organization.
    • Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health.
    • Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians.
    • Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally.
    • Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate.
    • Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations.
    • Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys.
    • Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric.
    • Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives.
    • Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures.

    Requirements, Preferences and Experience

    Education

    Preferred:  Master's Degree in Business Administration or related Field

    Minimum:  Bachelor's Degree in Business Administration or related Field

    Experience

    Minimum:  3 years of Management Experience in a related field.

    About Baptist Memorial Health Care

    At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

    At Baptist, We Offer:

    • Competitive salaries
    • Paid vacation/time off
    • Continuing education opportunities
    • Generous retirement plan
    • Health insurance, including dental and vision
    • Sick leave
    • Service awards
    • Free parking
    • Short-term disability
    • Life insurance
    • Health care and dependent care spending accounts
    • Education assistance/continuing education
    • Employee referral program

    Job Summary:
    Position: 14877 - System Director-Service Delivery & Customer Experience
    Facility: BMHCC Corporate Office
    Department: HS IS Admin Corporate
    Category: Information Systems
    Type: Non Clinical
    Work Type: Full Time
    Work Schedule: Days
    Location: US:TN:Memphis
    Located in the Memphis metro area

    What Baptist Memorial Health Care employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Baptist Memorial

    Sourced by ZipRecruiter

    Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Memphis, TN, US

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