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Bally's
Bally's

60 Ballys Customer Service Jobs Hiring Near You

Bally's Corporation

Technician - Slots

Chicago, IL · On-site

$23.20/hr

Enthusiastically promote Bally's customer-centric culture by offering superior guest service guest relations while on the gaming floor. * Safeguard, maintain, repair, and monitor all slot machines as ...

Bally's Corporation

Room Chef

Chicago, IL · On-site

$65K/yr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Coordinating training and overseeing kitchen staff in ...

Bally's Corporation

Manager - Internal Audit

Chicago, IL · On-site

$75K/yr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations. * Perform duties and responsibilities associated with ...

Bally's Corporation

Manager - Internal Audit

Chicago, IL · On-site

$35.70 - $53.61/hr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations. * Perform duties and responsibilities associated with ...

Bally's Corporation

Supervisor - IT Technician

Dover, DE · On-site

$27/hr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Oversee the set of up workstations with computers and ...

Bally's Corporation

Table Games Shift Manager

Chicago, IL · On-site

$35.70 - $53.61/hr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Mentor team members to provide superior guest service

Bally's Corporation

Technician - Slots

Chicago, IL · On-site

$23.20/hr

Enthusiastically promote Bally's customer-centric culture by offering superior guest service guest relations while on the gaming floor. * Safeguard, maintain, repair, and monitor all slot machines as ...

New

Bally's Corporation

Manager - Slot Operations

Chicago, IL · On-site

$80K/yr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Manage all aspects of slot operations, including new ...

Bally's Corporation

Cage Shift Manager

Chicago, IL · On-site

$68K/yr

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Establish, implement, and enforce policies and ...

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All JobsBallys Customer Service Jobs

Bally's Jobs Information

Do workers at Bally's get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Bally's pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

At Bally's, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Bally's affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Bally's?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Bally's worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Bally's workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Bally's workers to change shifts?

Some people find it hard to change shifts.
64% of people report that it’s hard to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Bally's?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Bally's managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Bally's spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Bally's?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.

Is working at Bally's good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Bally's feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Bally's get to take their breaks without interruption?

Only some people get breaks without interruption.
47% of people report that their breaks get interrupted.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Bally's?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Bally's enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Bally's recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Bally's?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Bally's?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Bally's’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Bally's is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.

What are the most popular job types at Ballys?

    What are the most popular jobs at Ballys?

    What are the most popular categories at Ballys?

    Infographic showing various Customer Service job openings at Ballys in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Physical job distribution.

    Executive Casino Host

    Bally's Corporation

    Rock Island, IL • On-site

    $55K/yr

    Full-time

    Posted 8 days ago

    Bally's rating

    6.6

    Company rating: 6.6 out of 10

    Based on 65 frontline employees who took The Breakroom Quiz

    14th of 15 rated gambling companies

    Job description

    Responsibilities:
    • Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
    • Enthusiastically promote & maintain Bally's customer-centric culture of offering superior internal/external guest service and actively building long-lasting guest relations
    • Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
    • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
    • Understanding of overall departmental/company procedures, promotions, programs, strategies, and any other relevant information pertaining to the casino operation.
    • Attract, develop, and retain player patronage through personalized service
    • Assist in the development of programs to increase player worth while staying within established comping guidelines
    • Greet and host customers, maintaining a high standard of courtesy, friendliness, and hospitable attitude
    • Arrange special events for quality customers, including, but not limited to, air and ground transportation, accommodation, and tickets to sporting events.
    • Maintain ongoing professional contact with established casino patrons which includes phone solicitation, emails, letters, text messages, in person encounters.
    • Build working relationships with high end players to establish property loyalty.
    • Ensures department adheres to all regulatory, departmental and company policies and procedures.
    • Helps supervise, train and coach Casino Hosts and VIP Representatives.
    • Assists in tracking and ensuring goals are met for the department.
    • Communicate guest concerns, complaints and requests to the necessary department or supervisor.
    • Assists with VIP lounge activities

    Environmental Working Conditions:
    • The work environment contains bright lights, loud noise, and stressful situations.

    Target Salary:
    • Target Salary Range $55,000

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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