WM Service Manager
Hagerstown, IN · On-site
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
60 Autocar Customer Service Jobs Hiring Near You
WM Service Manager
Hagerstown, IN · On-site
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
WM Service Manager
Hagerstown, IN · Hybrid
Autocar's severe-duty vocational trucks provide customers with the perfect tool for their jobs with ... The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ...
WM Service Manager
Hagerstown, IN · Hybrid
Autocar's severe-duty vocational trucks provide customers with the perfect tool for their jobs with ... The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ...
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
Quick apply
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
WM Service Manager
Hagerstown, IN · On-site +1
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
WM Service Manager
Hagerstown, IN · On-site +1
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
WM Service Manager
Hagerstown, IN · On-site
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
WM Service Manager
Hagerstown, IN · On-site
Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: This position is responsible for the ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: This position is responsible for the ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Quick apply
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary:
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary:
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Autocar is positioned to win in the refuse and environmental services industry with products that compete on performance, safety, reliability, and total lifecycle cost. We have strong customer ...
Autocar is positioned to win in the refuse and environmental services industry with products that compete on performance, safety, reliability, and total lifecycle cost. We have strong customer ...
Autocar is positioned to win in the refuse and environmental services industry with products that compete on performance, safety, reliability, and total lifecycle cost. We have strong customer ...
Autocar is positioned to win in the refuse and environmental services industry with products that compete on performance, safety, reliability, and total lifecycle cost. We have strong customer ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Executive Assistant
Birmingham, AL · On-site
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Job Overview: The Executive Assistant provides ...
Autocar is positioned to win in the refuse and environmental services industry with products that compete on performance, safety, reliability, and total lifecycle cost. We have strong customer ...
Autocar is positioned to win in the refuse and environmental services industry with products that compete on performance, safety, reliability, and total lifecycle cost. We have strong customer ...
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
Quick apply
Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs. Location: Birmingham, AL Summary: To support the growth ...
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Re-posted 26 days ago
Job description
Description
Autocar, LLC, a manufacturer of severe-duty vocational trucks carrying the first specialized truck brand in North America, is the only American-owned and operated original equipment manufacturer (OEM) of trucks. Autocar's severe-duty vocational trucks provide customers with the perfect tool for their jobs with the most uptime, support, and impact on their bottom line. Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs.
Summary:
The WM Service Manager serves as the primary liaison between the OEM and assigned waste management customer accounts. This role is responsible for ensuring optimal fleet performance, maximizing vehicle uptime, coordinating service support, and driving customer satisfaction. The manager partners closely with Sales, dealers, and internal engineering/service teams to deliver proactive solutions, resolve issues, and support long-term account growth.
Location: Remote/Hybrid
What We Offer
What You'll Do
Qualifications
Skills & Competencies
Growth & Culture
Job Duties Disclaimer:
The duties and responsibilities outlined here are representative but not exhaustive of the tasks that the employee may be required to perform. Management reserves the right to modify, add, or remove duties and to assign other tasks as necessary to meet business needs.
Equal Employment Opportunity:
Autocar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.
Reasonable Accommodations (ADA Compliance):
Autocar complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities. Employees who require assistance or accommodation should contact Human Resources.
Autocar, LLC, a manufacturer of severe-duty vocational trucks carrying the first specialized truck brand in North America, is the only American-owned and operated original equipment manufacturer (OEM) of trucks. Autocar's severe-duty vocational trucks provide customers with the perfect tool for their jobs with the most uptime, support, and impact on their bottom line. Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers' needs.
Summary:
The WM Service Manager serves as the primary liaison between the OEM and assigned waste management customer accounts. This role is responsible for ensuring optimal fleet performance, maximizing vehicle uptime, coordinating service support, and driving customer satisfaction. The manager partners closely with Sales, dealers, and internal engineering/service teams to deliver proactive solutions, resolve issues, and support long-term account growth.
Location: Remote/Hybrid
What We Offer
- Competitive compensation that recognizes your skills, experience, and impact
- Performance-based annual bonuses that reward results and contributions
- Comprehensive medical, dental, and vision coverage to support your well-being
- 401(k) with a 4% company match to help you invest in your future
- 8 paid company holidays to rest, recharge, and maintain work-life balance
What You'll Do
- Own and expand relationships with major waste management customers
- Act as the primary liaison between Autocar and assigned accounts
- Drive customer satisfaction, retention, and long-term growth
- Partner with Sales to identify upsell, cross-sell, and fleet expansion opportunities
- Lead business reviews focused on uptime, performance, and total cost of ownership
- Coordinate with dealer service networks to ensure timely maintenance and repairs
- Analyze telematics and fleet data to uncover performance improvements
- Support new vehicle onboarding, training, and ongoing operational success
- Resolve escalated service issues and advocate for customer needs internally
Qualifications
- Bachelor's degree in engineering, Business, or related field (or equivalent experience)
- 5+ years of experience in heavy-duty trucks, waste industry, fleet management, OEM operations, or related field
- Proven experience working with dealer networks and service operations
- Strong understanding of refuse/waste truck applications or vocational vehicle usage preferred
- Familiarity with telematics, diagnostics, and fleet performance tools
Skills & Competencies
- Strong account management and customer ownership mindset
- Ability to identify growth opportunities and influence buying decisions
- Technical aptitude in heavy-duty vehicles and systems
- Excellent problem-solving and root cause analysis skills
- Effective cross-functional collaboration (Sales, Engineering, Service)
- Data-driven decision-making and analytical thinking
- Strong communication and presentation skills
- Ability to manage multiple stakeholders and priorities
Growth & Culture
- Opportunities for continuous learning and professional development
- Exposure to innovative technologies and enterprise-level data solutions
- A collaborative, team-oriented environment where your ideas are valued
- The chance to make a meaningful impact across a global organization
Job Duties Disclaimer:
The duties and responsibilities outlined here are representative but not exhaustive of the tasks that the employee may be required to perform. Management reserves the right to modify, add, or remove duties and to assign other tasks as necessary to meet business needs.
Equal Employment Opportunity:
Autocar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.
Reasonable Accommodations (ADA Compliance):
Autocar complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities. Employees who require assistance or accommodation should contact Human Resources.