60 Astound Customer Service Jobs Hiring Near You

A Day in the Life of the Direct Sales Representative- Residential:Earn Up to $89,000+ with the Potential to Exceed Six Figures!
***Door-to-Door residential outside sales***Take control of your income in a role where your effort directly drives your earnings. Start with a $39,000 base salary and unlock uncapped commission potential—giving you the opportunity to grow your income beyond expectations.

• Uncapped commissions — no earning limits
• Opportunity to exceed six figures with strong performance
• Total On-Target Earnings of $89,000 (includes base salary + commissions)

Join a team where high performers are rewarded and success is recognized. You’ll represent a top-tier internet provider that values both its employees and customers, while giving you the tools and support to thrive.This is a dynamic opportunity to represent our residential direct sales initiatives, in the field based around the Greater Maryland area.

• Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources
• Aggressively pursue any leads provided daily
• Understand every unique element of assigned properties within portfolio
• Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness
• Review and understand property contract language, service levels, restrictions, and obligations
• Understand customer needs and articulate solutions
• Attend mandatory sales meetings
• Report sales statistics accurately and promptly to management
• Stay up to date with what the competition is doing in your market
• Other duties as assigned

What You Bring to the Table: 

• Ability to work in a fast paced challenging environment
• Enjoys working outdoors "on the hunt" since 90% of all work is in the field
• Excellent communications, relationship building, organizational, presentation and influence skills
• You have a positive, creative and persuasive personality
• Must be a motivated, self-starter and comfortable with working autonomously
• Must be detail oriented and has highly developed organizational and time management skills
• You are sales-quota driven
• Must have valid driver's license and reliable transportation 
• Visit potential customers at their residences to discuss service needs, providing quotes and sign up orders.
• Other duties as assigned.
• This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential.
• We provide flexible scheduling
• Adjusted Quota during your ramp-up period.
• Protected Territory with excellent training/mentoring

Education and Certifications: 
High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

*Base salary: The base salary range for this position in MD state is $38,778.69 plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities. 

*Commission component: Targeted commissions at full attainment are $56,940 annually. Our total sales compensation offers the potential for significant above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.  Discrimination of any kind has no place here.  We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.  We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.