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62 Associa Customer Service Jobs Hiring Near You

Associa

Concierge - 3rd Shift

Columbus, OH · On-site

$15 - $19.25/hr

A Concierge & Valet Services Associate is a customer service professional who serves as the visible point person for a high-rise residential community. This role combines the traditional ...

Associa

Onsite Manager

Columbus, OH · On-site

Conflict resolution and customer service expertise. * Highly organized, proactive, and detail oriented. * Critical thinking, problem solving, judgment and decision-making abilities. * Ability to work ...

Associa

Customer Service Administrator

Sun City, AZ · On-site

$18/hr

Associa is looking for a Customer Service Administrator to join our team. The Customer Service Administrator is responsible for supporting customers, homeowners, vendors, and guests by addressing ...

Associa

Customer Service Administrator

Sun City, AZ · On-site

$18/hr

Customer Service Administrator Associa is looking for a Customer Service Administrator to join our team. The Customer Service Administrator is responsible for supporting customers, homeowners ...

Associa

Community Association Manager I

Mount Laurel, NJ · On-site

$54K - $68K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager I

Hamilton, NJ · On-site

$53K - $67K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Langhorne, PA · On-site

$51K - $65K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Bedford, NH · On-site

$54K - $68K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Princeton, NJ · On-site

$58K - $73K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Edison, NJ · On-site

$55K - $70K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Manager, III

Rohnert Park, CA · On-site

$85K - $95K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? EBC/Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Pleasanton, CA · On-site

$80K - $85K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Raleigh, NC · On-site

$53K - $67K/yr

The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center ...

Associa

Community Association Manager

Glassboro, NJ · On-site

$53K - $67K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager I

Mount Laurel, NJ · On-site

$54K - $68K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Portfolio Community Manager

North Richland Hills, TX · On-site

$47K - $60K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Community Association Manager

Fairfield, NJ · On-site

$56K - $70K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

Associa

Onsite Community Manager

Knoxville, TN · On-site

Are you ready to bring your leadership, customer service, and organizational skills to a role where you can make a meaningful impact every day? Associa is seeking a dedicated Onsite Community Manager ...

Associa

Community Association Manager

Gilford, NH · On-site

$56K - $71K/yr

To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our ...

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Associa Jobs Information

What is it like to work at Associa?

Associa is a community association management company that values teamwork, customer service, and community involvement, fostering a collaborative and supportive work environment.

The company has a structured team approach, with various departments working together to provide comprehensive services to its clients, including property management, accounting, and customer service. Associa's mission is to provide exceptional service and support to its clients, residents, and employees, while also promoting community engagement and volunteerism.

Working at Associa may appeal to individuals who value a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to make a positive impact in their communities through community involvement and volunteer work.

What makes Associa an attractive place to work?

Associa is a leading community management company with a strong reputation for delivering exceptional service and innovative solutions to its clients. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Associa, individuals can contribute to the company's mission of enhancing the quality of life for its clients and communities, while also advancing their own careers and skills.

Do workers at Associa get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Associa pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

At Associa, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Associa affordable enough for their workers?

Only some people say the health insurance costs are okay.
59% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Associa?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 22% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 9 people who took the Breakroom Quiz between February 2025 and December 2025.

Do workers at Associa worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Associa workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it for Associa workers to change shifts?

Most people find it easy to change shifts.
78% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to get time off at Associa?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Associa managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at Associa spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at Associa?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Associa good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Associa feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Associa get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Associa?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Associa enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Associa recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Associa?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Associa?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Associa’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Associa is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and May 2026.

What are the most popular job types at Associa?

    What are the most popular jobs at Associa?

    What are the most popular categories at Associa?

    Infographic showing various Customer Service job openings at Associa in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Concierge - 3rd Shift

    Associa

    Columbus, OH • On-site

    $15 - $19.25/hr

    Full-time

    Re-posted 10 days ago

    Associa rating

    7.2

    Company rating: 7.2 out of 10

    Based on 39 frontline employees who took The Breakroom Quiz

    106th of 253 rated facilities management

    Job description

    A Concierge & Valet Services Associate is a customer service professional who serves as the visible point person for a high-rise residential community. This role combines the traditional responsibilities of a concierge with valet service duties to provide a seamless, upscale experience for residents and guests. The associate is available to always assist, offering personalized support, local area expertise, and hands-on service.
    Job Duties and Responsibilities
    Duties include but are not limited to:
    • Welcome and Greet: Warmly welcomes residents, guests, and visitors to the facility, ensuring a professional and friendly first impression.
    • Valet Services:
      • Safely Park and retrieve resident and guest vehicles.
      • Maintain valet logs and ensure proper handling of keys.
      • Assist with loading/unloading luggage or packages as needed.
    • Resident Support:
      • Receive and manage package deliveries at the front desk.
      • Coordinate dry cleaning pickup/drop-off and other personal errands.
      • Create reservations for building amenities (e.g., lounge, fitness center, guest suites).
    • Administrative Tasks:
      • Perform various administrative and managerial tasks in support of the facility's mission.
      • Maintain accurate records and logs related to concierge and valet services.
    • Local Expertise: Provide directions and recommendations for dining, entertainment, and services in the surrounding area.
    • Other duties as assigned.

    Knowledge and Skills
    • Proficiency in Microsoft Office (Word, Excel, Outlook).
    • Strong professional communication skills (phone, written, verbal).
    • Excellent customer service and interpersonal skills.
    • Ability to multitask and prioritize in a fast-paced environment.
    • Familiarity with basic vehicle handling and safety protocols.
    • Self-motivated, proactive, detail-oriented, and a team player.

    Education and Experience
    • High School Diploma or GED required.
    • 1-3 years of related experience in hospitality, customer service, or valet operations.
    • Valid driver's license with a clean driving record (required for valet duties).

    Working Conditions
    • Non-typical office environment with frequent standing, walking, and talking.
    • Indoor and outdoor activities, including exposure to weather conditions during valet services.
    • Overtime may be required (on-call, weekends, 24-hour emergency support).
    • Frequent social interaction with residents, guests, and vendors.

    Physical Demands
    • Regularly required to stand, walk, reach, and lift items.
    • Use hands and fingers for data entry and handling packages.
    • Must be able to operate vehicles safely and efficiently.

    Environmental Demands
    • Work is performed in a climate-controlled lobby and outdoor valet area.
    • Occasional exposure to weather elements such as rain, snow, or heat while performing valet duties.

    What Associa employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Associa

    Sourced by ZipRecruiter

    With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

    Industry

    Real estate

    Company size

    10,000+ Employees

    Headquarters location

    Dallas, TX, US

    Year founded

    1979

    Social media

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